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24/12/2017 25/12/2017
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    Ona El Marques

    Calle Rosas 4, 38683 Santiago del Teide, Tenerife, Spain
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    24/12/2017 25/12/2017
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    USD 201*
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    Traveller (195)
    Room & Suite (74)
    Dining (27)
    Overview
    • Excellent58%
    • Very good31%
    • Average8%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “washing machine” (24 reviews)
    “time share” (17 reviews)
    “recommend el” (7 reviews)
    Wifi
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Family Rooms
    Poolside Bar
    Kitchenette
    Multilingual Staff
    Self-Serve Laundry
    Private Balcony
    3.5 Star Hotel
    All hotel details
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    Rooms
    24 Dec.25 Dec.
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (333)
    There are newer reviews for Ona El Marques
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    11 - 15 of 263 reviews

    Reviewed 3 October 2017

    We have just returned from 2 weeks staying at El Marques. As long time visitors to this resort we were impressed with improvements made there since our last visit in January. The restaurant offers a more varied menu with attractive choices of meals and the...More

    Thank Susanjoyce_12
    Response from Onahotels, Director de Relaciones con Clientes at Ona El MarquesResponded 9 October 2017

    Appreciated Gordon & Sue, Thank you so much for choosing Ona El Marques and also for sharing your new exprience with us. We are glad to know that you enjoyed these two weeks with us and also that we have exceed your expectations this time....More

    Reviewed 26 September 2017

    We had a week here last week and had a great stay. The Rooms are really great, we had a 1 Bedroom Apartment and were surprised to find it was a duplex! Downstairs was a large bedroom with a spacious bathroom and upstairs has a...More

    Thank Martin H
    Response from Onahotels, Director de Relaciones con Clientes at Ona El MarquesResponded 9 October 2017

    Dear Martin H, Thank you so much the time you have spent sharing your impressions. We are glad to know that Ona el Marques have met your expectations. We will be waiting for you Best regards, Melania Martin Guest Experience

    Reviewed 25 September 2017 via mobile

    Just had a week in room.86d.... massive by the way not the best views in the whole wide world but lovely clean well provided apartments, the wife even said the hair dryer was better than hers back home, the pool was really quiet boardline a...More

    1  Thank ariesmjo
    Response from Onahotels, Director de Relaciones con Clientes at Ona El MarquesResponded 9 October 2017

    Dear guest, Thank you very much for your warm comment, which is a great motivation for the whole team. Ensuring that all our guests have a fabulous stay is our main objective and knowing that we have achieved it gives us pride. We hope to...More

    Reviewed 21 September 2017 via mobile

    We had a wonderful family stay here. Rooms are excellent and clean and location is fantastic. However, what really makes the place is the staff who are professional and friendly at all times. The reception staff were knowledgeable, friendly and attentive to needs. We stayed...More

    Thank Charona3101
    Response from Onahotels, Director de Relaciones con Clientes at Ona El MarquesResponded 9 October 2017

    Dear guest, We would like to thank you for the time spent in sharing your opinion through TripAdvisor. We are sure that your comments will help other users to enjoy their stay with us even more. The whole Ona El Marques team strives daily to...More

    Reviewed 6 September 2017 via mobile

    We have been going for many years and sadly the last few have seen a decline in food and entertainment .However this year was like the early days the entertainment was on every night but Tuesday and was great the bar staff were happy and...More

    1  Thank Smithy_1618
    Response from Onahotels, Director de Relaciones con Clientes at Ona El MarquesResponded 9 October 2017

    Dear guest, Thank you for your time and for sharing your opinion with us. We are pleased that you enjoyed your stay in our resort. We are delighted to know that we made your feel like you were at home. We look forward to welcoming...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Bar/Lounge
    • Hotel Amenities
    • Multilingual Staff
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Heated pool
    • Outdoor pool
    Details
    • Price range
    • USD 70 - USD 235 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 104
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotwire, Hotels.com, Priceline and getaroom.com so you can book your Ona El Marques reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Spain >
    • Canary Islands >
    • Tenerife >
    • Santiago del Teide
    • Also Known As
    • El Marques Hotel Los Gigantes
    Add Photo Photos
    Traveller (195)
    Room & Suite (74)
    Dining (27)
    Pool & Beach (11)
    Hotel & Grounds (104)
    Bathroom (5)
    Family and Play Areas (3)
    Nearby
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    Ask a question
    Questions & Answers
    Sungoer2
    27 October 2017|
    AnswerShow all 4 answers
    Response from OnaHotels | Property representative |
    Goof afternoon Sungoer2, As the others users said, not all rooms have sea views. We recommend you to call us and we will note your petition in our system. Even so, this could not be guarantee. Regards, Melania Martin
    0
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    Google Translation
    Sungoer2
    27 October 2017|
    AnswerShow all 5 answers
    Response from OnaHotels | Property representative |
    Good afternoon Sungoer2, Safes are availables in rooms with an extra cost. You can ask when arrive in the reception. Regarding the pets, they are not allowed in our resort. In case that you have any other question... More
    0
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    Santagema
    18 October 2017|
    AnswerShow all 3 answers
    Response from OnaHotels | Property representative |
    Good morning Santa Gema, We offer gluten free food on request. So please, if you are interested on this service, do not hesitate to contact us. Best regards, Melania Martin
    1
    Vote
    Google Translation
    Room Tips
    "Sea view best"
    Read review
    "You take what you are given. NO CHOICE"
    Read review
    "Only criticism...When booking Room is apparently allocated on arrival......Do not go for lower..."
    Read review
    "Ask for a sea view."
    Read review
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