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Palm Hotel & Spa

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Palm Hotel & Spa
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933 Reviews from our TripAdvisor Community

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Showing 63: English reviews
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Zurich, Switzerland
Reviewed 21 January 2017 via mobile

The hotel keeps all it says about the location, style, cleanliness and super friendly attentive staff! The check-in was super smooth accompanied by a refreshing selfmade hibiscus tea while we were waiting for our car to be parked and luggage to be brought to our room. We got shown around the residence and the pool, spa, all dining and loads...

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Helpful?
Thank dieter h
Patrice P, Directeur général at Palm Hotel & Spa, responded to this review

Dear Dieter H, I was so pleased to read your excellent review on your recent stay here at the Palm Hotel. Rest assured that I will be sharing your kind words and comments to the whole of the team and they will be just as thrilled to learn that you had such a great experience with us. My team and...

Guadalajara, Mexico
Reviewed 21 January 2017 via mobile

Very nice stay, the grounds are perfect. The hotel is well managed and offers a great view. The rooms are very clean and relaxing. But unfortunately too many families with children. Not a very relaxing stay for us so avoid school vacations periods.

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Helpful?
Thank Nicolas E
Patrice P, Directeur général at Palm Hotel & Spa, responded to this review

Dear Nicolas E Many thanks for taking the time to leave a review, and we're so pleased you enjoyed your time with us. My team and I look forward to welcoming you back for your next trip to Reunion Island for this time a really relaxing stay. Best wishes, Patrice Peta, General Manager.

Geneva, Switzerland
Reviewed 12 January 2017

I am a frequent traveller and thus end up having to host business and courtesy meetings in different places all across the globe and this includes many hotels restaurants and bars. It is however the very first time that I am declined entry into a 5 Star hotel bar.... The reason communicated by the staff was that the hotel was...

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Thank Laurent Nicolas E
Bordeaux, France
Reviewed 6 January 2017

What a lovely Xmas we had in the Palm Hotel. All went extremely well - and i am quite difficult to please. The Lux Room has a nice space - quite intimate. The food was great, so tasty and ALL staff members super helpfull.... Defo gonna be back really soon. One of the best Hotel Spa in the world.

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Helpful?
Thank gandwportobello
Patrice P, Directeur général at Palm Hotel & Spa, responded to this review

Dear Guest, Thank you for taking your time to write about your recent stay with us. I have shared your wonderful comments with my staff and they are just as delighted as me. It really was a pleasure to have taken care of you during Xmas and it is much appreciated that you have noted our special care and attention....

Reviewed 18 December 2016 via mobile

This hotel is amazing especially the common areas like the restaurant, the pool, the amazing warm jacuzzi, the observatory to look at the Indian Ocean!! The food is delicious at breakfast and the buffet for dinner too with an unforgettable view (except the creole buffet that is really not worth the price with little choices and okish food in a...

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Helpful?
Thank mamat777
Patrice P, Directeur général at Palm Hotel & Spa, responded to this review

Dear mamat777 Thank you very much for taking your time to write this lovely review and many thanks for your loyalty to the Palm Hotel. I am pleased to hear that you found our hotel amazing, especially our common areas, and our food and cocktails delicious. I also take note of your remark about our creole buffet. Thank you again...

Hamburg, Germany
Reviewed 31 October 2016

Staff very kind, observant and doing everything to provide VIP attendance. Nice environment. Great location. Food of very fresh quality and good taste. Pool, bar & restaurant area unique and very appealing. Trip Advcisor rate close to but not quite 5 Stars (for a very few minors).

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Helpful?
Thank Heiko D
Patrice P, Directeur général at Palm Hotel & Spa, responded to this review

Dear guest, Thank you very much for taking your time to write this lovely review about your stay with us. I am pleased to hear that you found our staff very kind and that you enjoyed your meals in our different restaurants. We very much hope to welcome you back in the future, then we will do our best to...

Aerdenhout,, Noord-Holland, Netherlands
Reviewed 11 October 2016 via mobile

After travelling the island for some days and staying in some disappointing hotels Palm hotel en spa is en treat. Finally a hotel that delivers what it advertises. Decent rooms that have been decorated tastefully, good beds, nice bathroom with great shower (only lesser point: a separate shower would have been nice, climbing in the bathtub for a shower is...

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Thank FrancesSH
Patrice P, Directeur général at Palm Hotel & Spa, responded to this review

Dear Guest, Many thanks for taking the time to write your very kind words following your recent stay at The Palm Hotel. I was thrilled to read that you enjoyed your stay with us, and that you found my staff very friendly and helpful. I was so glad that we met your expectations and I do hope that you will...

Antwerp, Belgium
Reviewed 6 September 2016 via mobile

No doubt the rooms of this hotel are very nice with all modern comfort. But when you have an room next to the road there is a lot of noise. Free WiFi ,coffee and tea facility in room. The staff is very nice . The buffet was not good At diner time. The light lunch they served after the sun...

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Helpful?
Thank Danielle S
Patrice P, Directeur général at Palm Hotel & Spa, responded to this review

Dear guest, First of all I would like to thank you for having taken the time to share this review on TripAdvisor, following your recent stay in Palm Hotel during this incredible annular eclipse, rare and intense moment. I am glad to read that you found your room very nice and comfortable, and our staff very nice too. I regret...

Antwerp, Belgium
Reviewed 3 September 2016 via mobile

First thing I expect in a 5 star hotel is a very good room. I had a room on the edge of the domain on the first floor. It was very close to a very busy road. Impossible to sleep with an open window. The kitchen is very refined and very tasty. The staff is friendly, bit they don't make...

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Helpful?
Thank KoenBredastraat
Patrice P, Directeur général at Palm Hotel & Spa, responded to this review

Dear Reviewer, Many thanks for taking the opportunity to share your review of your recent stay at the Palm hotel. I am pleased to note that you found our kitchen very refined and tasty, and our staff friendly. I am genuinely sorry to read your disappointment with the location of your room and the delay you experienced at the bar,...

Vienna, Austria
Reviewed 24 August 2016

We went on a family vacation to La Réunion and stayed at this hotel in the south of the island because of its relative proximity to many hiking places. Staff are extremely friendly, however, it can be difficult at times to achieve things because so many of them speak so little English. We received a tour of the premesis which...

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Helpful?
Thank ophthal_erg
Patrice P, Directeur général at Palm Hotel & Spa, responded to this review

Dear Reviewer, Thank you so much for your constructive feedback following your stay with us at the Palm Hotel. I am delighted to note that you found our service extremely friendly and your room very nice. But I am highly concerned to read of your disappointments with your dining experience in one of our restaurants. Please accept my sincere apologies...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Very close to the city of Saint-Pierre, in Petite-Ile, in the Wild South of the Island of Reunion, nearby the most important natural sites and places of interest, such as the Cirque of Cilaos or the volcano Le Piton de La Fournaise, a Hotel is nestling between the cliffs, overlooking the blue water of the Indian Ocean and the bay of Grand'Anse with its white sand beach: The Palm Hotel & Spa. ... more   less 

Additional Information about Palm Hotel & Spa

Address: Grand'Anse, Petite-Ile 97429, Reunion Island
Region: Reunion Island > Arrondissement of Saint-Pierre > Petite-Ile
Price Range: $343 - $463 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Palm Hotel & Spa 5*
Number of rooms: 65
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Also Known As:
Palm Hotel And Spa
Palm Hotel Petite Île
Palm Hotel & Spa Reunion Island/Petite-Ile
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Questions & Answers

Here's what travellers have asked, with answers from Palm Hotel & Spa staff and other travellers.
9 questions
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Questions? Get answers from Palm Hotel & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get the cheapest room or don't bother at all - it's not worth the money!”
 of 5 bubbles Bo112, 9 Sep 2015 | Read review
“The rooms on the first floor seem to have a nicer view than the rooms on the ground floor.”
 of 5 bubbles J3981VGmm, 14 Aug 2015 | Read review
“Room with a sea view”
 of 5 bubbles kuwinda, 25 Jul 2015 | Read review
“Never Visit this Hotel”
 of 5 bubbles Alka_Nitin, 4 Jul 2015 | Read review
“The junior suites have a lot of privacy even on the terrace.”
 of 5 bubbles ELJMG, 18 Jan 2015 | Read review
5 of 5