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Hotel e Ristorante la Grotta

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Hotel e Ristorante la Grotta
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99 Reviews from our TripAdvisor Community

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Showing 6: English reviews
London, United Kingdom
Reviewed 30 March 2016

I came to Hotel La Grotta for what was meant to be a special weekend - this was really ruined by the hotel owner. The customer service was non existent and my family was made to feel extremely unwelcome. I have never experienced being shouted at by the owner of a hotel at which you're meant to be a guest!...

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1Thank wanderluster915
GrottaHotel, Direttore at Hotel e Ristorante la Grotta, responded to this review
Google Translation

Buongiorno Siamo spiacenti ma non ci risulta che Lei abbi soggiornato da Noi

Bangkok, Krung Thep, Thailand
Reviewed 26 March 2016 via mobile

This was the worst hotel experience my family and I have ever had - we had 2 rooms booked. The hotel is run by a lady who has no concept of customer service - she told us we had to move hotels on the second day, screams at guests and passports mysteriously go missing from rooms. The problems began on...

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5Thank MissVess
Reviewed 5 September 2015 via mobile

We booked this hotel for our wedding guests who were flying out to join us for our special day. The staff are very friendly and their hospitality was excellent! Our guests were very well catered for and the hotel took great pleasure in arranging a meal for the night before the wedding - all the guests remarked on how delicious...

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Thank vmauriello
Reviewed 2 September 2015 via mobile

Great place to stay, very nice and friendly staff. Would definitely stay here again. Can't say much more than that. Very cheap and good fun. It's bit near the city creme but if you want a nice hotel then you corks do a lot worse than stay here.

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Thank Ben H
Reviewed 1 April 2015

Avoid like the plague ... or take your tent ....camping is far more satisfying... mouldy, musty, stale, smelly (all my clothes were stinky after 2 days) not too clean, though some effort was made ceiling coming off miles away from everything internet worked for a couple of hours then packed up breakfast is a joke Awful. I'm struggling to say...

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2Thank AuroraBorealis1975
Reviewed 5 September 2014

It is horrible place , it is far from the center , no taxi , no bus .. Breakfast is horrible .. Service is horrible .. It is dirty .. They didn't wash the towels ever day , they didn't clean the rooms!! I will never ever come back to this hotel. It deserve less stars than 3.

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4Thank Miriammich

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Banquet Room
Official Description (provided by the hotel)
Hotel La Grotta e nella zona del Belvedere immerso nel verde, in un ambiente cordiale e familiare riesce a garantire tutti i comfort che rendono gradevole sia un soggiorno turistico che legato a motivi di lavoro. A poca distanza da Desenzano del Garda e da prestigiose citta d'arte, fornisce i propri servizi con un ottimo rapporto qualita/prezzo. ... more   less 

Additional Information about Hotel e Ristorante la Grotta

Address: Via Dei Mandorli 22, 46043 Castiglione Delle Stiviere, Italy
Region: Italy > Lombardy > Province of Mantua > Castiglione Delle Stiviere
Price Range: $107 - $107 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel e Ristorante la Grotta 3*
Number of rooms: 26
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Questions & Answers

Here's what travellers have asked, with answers from Hotel e Ristorante la Grotta staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?
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