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DoubleTree by Hilton London Heathrow

DoubletreeUSD 110*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
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DoubleTree by Hilton London Heathrow
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1,966 Reviews from our TripAdvisor Community

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Showing 1,894: English reviews
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Minneapolis, Minnesota
Reviewed yesterday NEWvia mobile

The hotel is what you would expect from a hotel part of the Hilton family. Clean, efficient rooms, quality beds, decent pillows and professional, if cool, staff. The breakfast buffet is good but your typical buffet. You can order breakfast if you prefer. The lobby bar and breakfast area have very pleasant employees that seem to genuinely enjoy the guests....

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Helpful?
Thank HaveTheFreedom
Saint Louis, Missouri
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago

With a travel pass you can access London using bus and tube. It takes sometime but is simple and convenient. For me the "proper" English breakfast got old pretty quickly, but their were other options. The rooms are simple but clean, comfortable, and surprisingly quiet considering almost constant air traffic outside. Some nice places to eat very nearby (Moniz, across...

Review collected in partnership with DoubleTree by Hilton
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1Thank Bill_and_Janet_13
About Hotel's Favourite Review
Rukhsana H, Manager at DoubleTree by Hilton London Heathrow, responded to this review

Dear Bill and Janet 13 Thank you for taking a moment to share your experience and rating 5/5. I am sorry to read that you found the breakfast get old pretty quickly. I will certainly share your comments with our Chef to avoid this in future. I look forward to welcoming you back to our hotel in the not too...

East Yorks
Reviewed 2 days ago NEWvia mobile

Booked this hotel as a HiltonHonors Gold member. Staff on reception were efficient and friendly at check in but this is where the pleasantries end. Room (443) was shabby and even had a double plug wired in upside down! The main issue is that the toilet was broken and kept blocking back up rendering it unusable. Still charged the full...

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Helpful?
1Thank BLENX
Rukhsana H, Manager at DoubleTree by Hilton London Heathrow, responded to this review

Dear Blenx Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member, you are our most valued guest. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Please contact me to discuss at your convenience. Your comments will help us as...

SANTA CRUZ
Reviewed 3 days ago NEW

This facility has decided you only deserve four hours sleep and after four hours you need to rise from the bed, turn on the lights and restart the air conditioner. To save money ( corporate greed) they have installed a thermostat that stays on for four hours maximum. JUST SAY NO.

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Helpful?
Thank sammy778
Rukhsana H, Manager at DoubleTree by Hilton London Heathrow, responded to this review

Dear Sammy778 Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Maintenance will be checking the room to see if there are any faults in the rooms unit. Your comments will help us as we continually...

Europe
Reviewed 3 days ago NEWvia mobile

The hotel is near Heathrow and a good meeting place, offering good value for services rendered. The staff is helpful and attentive to make the stay successful. Lunch and breakfast are good and diverse. Room was ok, clean but in desperate need of refurbishment: burn marks on carpet, shattered tiles in bathroom and small beds on wheels. They offered a...

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Thank Matyas L
Rukhsana H, Manager at DoubleTree by Hilton London Heathrow, responded to this review

Dear Matyas Thank you for taking the time to share your experience about your recent stay at our hotel and rating us 4/5. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. We are in the process of changing all the tiles in the bathroom and your comments will help us as we...

Perth, Australia
Reviewed 3 days ago NEW

Let's start with the positives: Doubletree Heathrow offers an excellent room, skilled and friendly staff, and great location. The bed is a "true" king (not a UK king, which is a queen in US, Canada, most of Asia, and OZ/NZ). The bed was goldilocks perfect (not too firm, not too soft -- and not lumpy). The bathroom and overall room...

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Helpful?
Thank stlamc
Rukhsana H, Manager at DoubleTree by Hilton London Heathrow, responded to this review

Dear Stlamc Thank you for taking the time to share your experience about your recent stay at our hotel. Your comments will help us as we continually work to improve our guest experience. At DoubleTree by Hilton, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future....

Reviewed 5 days ago NEW

Nice spacious and clean rooms. The cookies at the doubletree are a nice touch. One thing I must comment on is the staff at the breakfast bar. They were very attentive and helped us with our many queries and needs. One slight issue was that I did try to call the reception numerous times, however no one answered. But all...

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Thank Sanj S
Rukhsana H, Manager at DoubleTree by Hilton London Heathrow, responded to this review

Dear Sanj S Thank you for your review and rating of 4 star in regards to your recent stay with us. It is only through feedback as yours that we are able to maintain and indeed where necessary improve upon the service that we provide to our valued guests. I was happy to read that the staff at breakfast looked...

Mesaieed, Qatar
Reviewed 1 week ago

Friendly and helpful staff. Property is very clean. Lady at the hotel reservation was extremely polite, helpful and welcoming. She makes you feel a valued guest at the hotel. Heathrow airport is not far and London city is accessible from the hotel.

Review collected in partnership with DoubleTree by Hilton
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Thank HQarni
Rukhsana H, Manager at DoubleTree by Hilton London Heathrow, responded to this review

Dear HQarni Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback. Your comments will help us as we continually work to improve our guest experience. At DoubleTree by Hilton, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying...

Geneva, Switzerland
Reviewed 1 week ago via mobile

I used to stay at this hotel regularly but then when they commenced their bar refurbishment work the whole place seemed to go downhill. The refurbishment work is now complete (I'm not totally sure that the work has done very much, it still looks the same to me). However, the service is now much better and the staff seem to...

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Helpful?
Thank HullPhil
Rukhsana H, Manager at DoubleTree by Hilton London Heathrow, responded to this review

Dear HullPhil Thank you so much for your review and comments in regards to your stay at the Double Tree By Hilton London Heathrow. My apologies for any inconvenienced caused during the refurbishment and for the lack of service that you expected. I am happy to read that the product and service is going the right way and the staff...

Reviewed 1 week ago via mobile

We arrived early but the helpful staff were quick to book us into our room, the short wait was helped along with the warm cookies we were given. The room was everything we needed it to be the only thing that would have improved our stay would have been to be able to open a window. Breakfast was perfect with...

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Helpful?
Thank Jemma C
Rukhsana H, Manager at DoubleTree by Hilton London Heathrow, responded to this review

Dear Jemma Thank you for taking time to write a review and scoring us 4 star. I am happy to read that you found your stay to your liking and I am glad you enjoyed the warm cookie welcome as it represents our constant dedication to our guests with our thoughtful touches that ensure you feel special and cared for...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
For a warm welcome, stylish contemporary comfort and a convenient location just ten minutes from London Heathrow Airport, check-in to the DoubleTree by Hilton Hotel London Heathrow Airport hotel. Enjoy a famous DoubleTree cookie on arrival at this Cranford hotel. Catch-up with friends or colleagues over a drink in the bar, or order a meal in The Brasserie where fresh produce is showcased in innovative dishes. ... more   less 

Additional Information about DoubleTree by Hilton London Heathrow

Address: 745 Bath Road, Cranford TW5 9QE, England
Region: United Kingdom > England > Greater London > Cranford
Price Range: $103 - $238 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton London Heathrow 4*
Number of rooms: 200
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Hotels.com, Hotwire, Booking.com, Expedia, Priceline, Travelocity, TripOnline SA, Cheap Tickets, getaroom.com and HotelQuickly so you can book your DoubleTree by Hilton London Heathrow reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ramada London Heathrow Hotel Cranford
Ramada Hotel London Heathrow
Ramada Hotel Cranford
Hounslow Ramada
Ramada Hounslow
DoubleTree By Hilton London Heathrow Cranford, UK - Greater London
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton London Heathrow staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton London Heathrow staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“King Guest Rooms are amazing, closer to the lift are better!!”
391sanjs, 23 Apr 2017 | Read review
“Sign up got HH”
chevikdaniels, 18 Apr 2017 | Read review
“I would not recommend”
GirishG512, 11 Apr 2017 | Read review
“Take the 111 or 105 bus to the airport. They stop right opposite and cost 1.50 with a contactless card.”
elodare, 3 Apr 2017 | Read review
“Stay in the inside rooms as the rooms along the road can be a little noisy with the road and the air traffic.”
tayty, 29 Mar 2017 | Read review
5 of 5
Doubletree
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Prices are for 1 room, 2 adults
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