We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Embassy Suites by Hilton Richmond

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Embassy Suites by Hilton Richmond
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

925 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
There are newer reviews for Embassy Suites by Hilton Richmond
See the most recent reviews
Showing 922: English reviews
Reviewed 3 weeks ago

Went to this hotel. The hallways are sealed off with plastic. The resturant is only doing room service. The morning breakfast is moved to a meeting room. There is noise and dust and even chunks of cement and some such everywhere. Do not go there.

Review collected in partnership with Embassy Suites Hotels
 Report
Helpful?
Thank 447ellynb
ESHRichmond, Director of Sales at Embassy Suites by Hilton Richmond, responded to this review

Dear 447ellynb, Thank you for your comments. We are sorry you did not have a nice experience while you were here. Indeed, the hotel renovation, even exciting as it is, has challenged us to provide our services in the best way possible while the transformation of the hotel continues. Hopefully you can come back to stay with us once the...

Westchester County, New York
Reviewed 3 weeks ago

While my son was at University of Richmond we used this hotel numerous times. The staff is great and the food was always very satisfying. they were especially great on graduation weekend. We had a couple of family meals that went great.

 Report
Helpful?
Thank Marco G
ESHRichmond, General Manager at Embassy Suites by Hilton Richmond, responded to this review

Dear Marco G, Thank you for your loyalty! We are so pleased to hear we have been your hotel of choice when visiting your son at the University of Richmond. Best Regards, Kathleen L.

Abingdon, United States
Reviewed 4 weeks ago

Friendly Staff, Clean facility, Relaxing atmosphere who could ask for anything more!!! The Breakfast was outstanding so many choices for all types of diets. I will gladly return and recommend to my team for our future stays.

Review collected in partnership with Embassy Suites Hotels
 Report
Helpful?
Thank anthonysO4239UU
ESHRichmond, General Manager at Embassy Suites by Hilton Richmond, responded to this review

Dear anthonys04239UU, Thank you for your feedback! We hope you return and enjoy our breakfast again soon. Thank you for your recommendation. Best Regards, Kathleen L.

NY
Reviewed 4 weeks ago

Unfortunately the children ran wild and their shapparones could or would not control their children. There was running in the hallways from afternoon til night!!! You couldn't get any rest. Amenities were great and so was the staff. Before you stay a call ahead is imperative to make sure you can get rest. It will also be great to have...

Review collected in partnership with Embassy Suites Hotels
 Report
Helpful?
Thank feliciap415
ESHRichmond, General Manager at Embassy Suites by Hilton Richmond, responded to this review

Dear feliciap415, Thank you for your feedback. We apologize for the disruption by others as this is disappointing to us as well. Thank you for your kind words about our staff. We are very excited about our renovation and hope you return to see the finished product! Best Regards, Kathleen Lyons

Reviewed 4 weeks ago

We stay here often and are always pleased. In early 2017 the place was undergoing a most ambitious refurbishing, so that things were a mess; navigation can be a nightmare with detours and blind alleys. Our toilet would run from time to time, and no amount of flap-jiggling would make it stop. At 2:30 a.m. in our bathroom I heard...

 Report
Helpful?
Thank BornTooLoose
ESHRichmond, Director of Sales at Embassy Suites by Hilton Richmond, responded to this review

Dear BornTooLoose- Wow, we really appreciate you coming back often and thank you for understanding our renovation status right now. You seemed to have experienced a number of things this one night. Please do plan to come back soon and especially look forward to the all new hotel we are anxious to unveil later this year. Our staff is our...

Wilmington, North Carolina
Reviewed 4 weeks ago

I've stayed at this Embassy Suites location many times. The staff is exceptional and always responsive to guests needs. They offer a great breakfast and also an evening reception which is great because you can get a great cooked to order breakfast to start your day. The evening reception offers different light options and beverages.

Review collected in partnership with Embassy Suites Hotels
 Report
Helpful?
Thank Deborah T
ESHRichmond, Director of Sales at Embassy Suites by Hilton Richmond, responded to this review

Dear Deborah T- Thank you for choosing us. We are delighted that you enjoyed your stay once again and indeed the great Made to Order breakfast and reception. We will share your kind words with our staff and they will be so glad to hear that you appreciate their responsiveness, as they work hard every day to make our guests...

Virginia Beach, United States
Reviewed 4 weeks ago

This Hotel is currently is under a 12 Million dollar overhaul! It was a bit dusty and not what I expected. The price of the one night stay was way overpriced for this place. ( $175. plus tax). To me, it should have been $75.00 for the night. All construction will be completed by mid summer ... location was fine...

Review collected in partnership with Embassy Suites Hotels
 Report
Helpful?
Thank Z1298SValanm
ESHRichmond, Director of Sales at Embassy Suites by Hilton Richmond, responded to this review

Dear Z1298SValanm- We are very glad you stayed with us but sorry your stay was not as expected. Indeed the renovation is massive and we continue to do our very best to make our guests feel comfortable while the transformation takes place. We hope you will try us again soon and come enjoy the all new hotel later this summer....

Montgomery
Reviewed 4 weeks ago

We were quite surprised at the condition of the hotel. Under renovation doesn't even begin to explain it. The jack-hammering started promptly at 8am. And unfortunately, our non-smoking room smelled of stale smoke.

Review collected in partnership with Embassy Suites Hotels
 Report
Helpful?
1Thank jamscI2163WU
ESHRichmond, General Manager at Embassy Suites by Hilton Richmond, responded to this review

Dear jamscI2163WU, We are sorry you did not enjoy your stay. We hope you will consider us again after the renovation is completed. Best Regards, Kathleen L.

Williamsburg, Virginia
Reviewed 4 weeks ago

Front desk staff was very courteous and efficient. Cleaning crew did a great job on all three days. Breakfast was fantastic and the cook and servers were friendly and helpful. Always enjoy my stays at embassy suites

Review collected in partnership with Embassy Suites Hotels
 Report
Helpful?
Thank Michael M
ESHRichmond, Director of Sales at Embassy Suites by Hilton Richmond, responded to this review

Dear Michael M, Thank you for your kind comments. We appreciate that you enjoyed your stay with us. We'll share your comments with our staff. Come see us soon again and thank you for loving Embassy Suites by Hilton. Best regards, Mary Kay C.

Fredericksburg, United States
Reviewed 4 weeks ago

The noise (even without the extensive construction) in this building is terrible. If you are striving for a quiet and relaxing stay, choose another hotel as even your sound machine will not be able to drown out the talking, pounding, clanking and echoing of children running through these hallways.

Review collected in partnership with Embassy Suites Hotels
 Report
Helpful?
Thank 968deidrew
ESHRichmond, General Manager at Embassy Suites by Hilton Richmond, responded to this review

Dear 968deidrew, We are sorry you did not enjoy your stay. We hope you will give us another try. Best Regards, Kathleen L.

147 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (92)
Viewed
Dining (8)
Viewed
Room/Suite (23)
Viewed
Hotel & Grounds (17)
Viewed
Bathroom (11)
Viewed
View from Room (1)
Viewed
Other (32)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (55)
Viewed
Room/Suite (20)
Viewed
Pool/Beach Area (1)
Viewed
Dining (9)
Viewed
Business Centre/Function Rooms (12)
Viewed
Hotel & Grounds (6)
Viewed
Bathroom (2)
Viewed
Other (5)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Henrico
0.5 km away
Hampton Inn & Suites Richmond/Glenside
0.6 km away
The Westin Richmond
The Westin Richmond
#4 of 81 in Richmond
660 reviews
11.0 km away
Hilton Richmond Hotel & Spa / Short Pump
Show Prices
Show Prices
Show Prices
0.1 km away
BEST WESTERN Executive Hotel
9.8 km away
The Jefferson Hotel
The Jefferson Hotel
#1 of 81 in Richmond
1,160 reviews
10.5 km away
Hilton Richmond Downtown
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Embassy Suites Richmond - The Commerce Center is located in the West End and only 3 miles from the University of Richmond. The hotel is in close proximity to shopping in Carytown, the Lewis Ginter Botanical Gardens and the Richmond International Raceway. Enjoy the space and comforts of our two-room suites that offer a separate bedroom and living room as well as two 37-inch flat-screen HDTVs and complimentary high-speed internet access. The hotel is very close to many corporate offices, which makes it ideal for business travelers. Hold business meetings or group gatherings in the hotel's 10,000 sq. ft. Executive Meeting Center, a conference facility with ergonomic chairs, wall-to-wall whiteboards, high-tech A/V equipment, and adjustable lighting. Take a break from business in the heated indoor salt water pool or relax in the whirlpool spa. Stay in shape in the fitness center and then wind down in the sauna. Enjoy a delicious meal at the hotel's signature restaurant, Atrium Grill and begin each day with a complimentary cooked-to-order breakfast. ... more   less 

Additional Information about Embassy Suites by Hilton Richmond

Address: 2925 Emerywood Pkwy, Henrico, VA 23294
Region: United States > Virginia > Henrico
Price Range: $204 - $307 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Embassy Suites by Hilton Richmond 3.5*
Number of rooms: 224
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Expedia, Travelocity, Booking.com and Hotels.com so you can book your Embassy Suites by Hilton Richmond reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Embassy Suites Richmond - The Commerce Hotel Richmond
Richmond Embassy Suites
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Embassy Suites by Hilton Richmond staff and other travellers.
4 questions
Ask a question

See all questions (4)

Questions? Get answers from Embassy Suites by Hilton Richmond staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away from the S side. I was woken up at 3:00 when the dumpster was emptied. I would expect W and N and upper to be the quietest.”
 of 5 bubbles michaelkL5001VI, 3 Feb 2017 | Read review
“keep away from the elevators”
 of 5 bubbles marcogC8083WK, 25 Jan 2017 | Read review
“Our room was on the 8th floor (832) and was very very quiet.”
 of 5 bubbles Allstarmom4242, 6 Nov 2016 | Read review
“We stayed on 3rd floor. Slow elevator”
 of 5 bubbles cindys48, 2 Sep 2016 | Read review
“Corner rooms away from atrium are quietest”
 of 5 bubbles jrexmilner, 13 Jul 2016 | Read review
5 of 5