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Traveller (24)
Room & Suite (33)
Dining (2)
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Overview
  • Excellent13%
  • Very good21%
  • Average21%
  • Poor25%
  • Terrible20%
Travellers talk about
“tea or coffee”(3 reviews)
“heavy luggage”(2 reviews)
“high street”(3 reviews)
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Family Rooms
3 Star Hotel
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Reviews (65)
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All reviewstea or coffeeheavy luggagehigh streetminute walkliverpool streettrain stationstayed one nightwould stay here again
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1 - 5 of 54 reviews
Reviewed 11 December 2017

My wife and I were booked to stay at Macy's on Saturday 25th November 2017. However, we were both taken down suddenly by illness one day before we were due to arrive. I am fully aware of the hotel's payment policy, but at least expected...More

1  Thank Kev52013
Reviewed 13 November 2017 via mobile

The lady was helpful, the room was enough space, but the carpet wasn’t clean. And after a night your back scream for another bed. And the service is very poor. First night no cleaning, third night no towels.

Thank Desiree K
Reviewed 7 November 2017

I booked a twin room as I was having surgery the next day and my dad was driving me. We had booked this as a B&B but the breakfast part of that was inadequate. A croissant and some fruit did not fit what I had...More

Thank yellowalert
Reviewed 17 October 2017 via mobile

I stayed here recently with my partner for his birthday. I dismissed the bad reviews when booking as it was in prime location and the pictures done it justice. But sadly the stay wasn't as nice as we planned, when turning up to the hotel...More

Thank bayford94
Reviewed 28 September 2017

We stayed here for one night whilst attending a nearby wedding. I was very dubious after reading some of the awful reviews but was quite pleasantly surprised. It’s far from being the best hotel or area that I’ve ever stayed in and the rooms could...More

1  Thank trudge1960
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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Room amenities
Air Conditioning
Details
Hotel class
Room types
Non-Smoking Rooms
Details
Hotel class
Room types
Non-Smoking Rooms
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Traveller (24)
Room & Suite (33)
Dining (2)
Questions & Answers
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Amelia_Cooper
9 January 2015|
Answer
Response from Crisj | Reviewed this property |
We turned up yesterday 17/2/2018, this place has closed, they've taken our money for two rooms. This is a matter for the police now, I urge you to do same. They did it accept credit cards so I have lost our money! And it's... More
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Votes
Room Tips
"Do not know"
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"choose one at the back on top floor"
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"Has stairs! No lift!"
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"Check the room and furniture layout"
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