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Holiday Inn Hotel & Suites Chihuahua

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Holiday Inn Hotel & Suites Chihuahua
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82 Reviews from our TripAdvisor Community

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Showing 40: English reviews
Gurgaon, India
Level Contributor
15 reviews
11 hotel reviews
Reviewed 26 September 2016

Stayed here for few months in 2014. Few people in Hotel were good and few were really rude and unprofessional. Food was normal. Nothing much to say about the Food. Average Breakfast. In Evening you can enjoy some drinks and snacks during happy hours. Suits were spacious to live in and have kitchen facility inside in case you may want... More 

Helpful?
Thank RohitBargotra
Holidaystaff, General Manager at Holiday Inn Hotel & Suites Chihuahua, responded to this review

Dear mr Bargotra, First of all I would like to thank you for taking a few minutes of your time sharing your comments of your stay with us. Your opinions are very important to us, and be sure we will take note and act upon them as soon as possible. If you have a next visit to Chihuahua city, I... More 

Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 19 July 2016

My friend and I had a very early flight that day. We arrived the hotel early in the morning, thinking of leaving our suitcase at the FD and go for a walk. Since it was super hot even in the morning,Jeronimo at the FD noticed that we might need more rest rather than a walk under the sun...We really appreciated... More 

Helpful?
Thank Stefanie P
Holidaystaff, General Manager at Holiday Inn Hotel & Suites Chihuahua, responded to this review

Dear Stephanie, It is a pleasure to read this nice review regarding your stay with us. It is our goal to make our guest feel as comfortable as possible with us. Be sure we will deliver your great post to all of our team members in order to thank them for their daily efforts. Thank you again and we would... More 

Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 June 2016 via mobile

Clean Perfect decoration business class Location good Comfortable room and bath space Perfect illuminated with soft and warm light Laminated floor Garden pool is nice Game room with pool table Denny's restaurant adjacent Staff in reception need be mor friendly and smile

Helpful?
Thank Armando O
Holidaystaff, General Manager at Holiday Inn Hotel & Suites Chihuahua, responded to this review

It is a pleasure to receive such nice comments regarding your stay with us. We work hard every day in order to make your stay as enjoyable as possible. Your comments also make us improve so please know that we take them very seriously. We would be delighted to have you staying with us again in a near future. More 

Ashburn, VA
1 review
Reviewed 2 May 2016

There was actually mix up regarding pricing and we cancelled a previous hotel to stay here and when we got there they told us of the mix up. But they were kind enough to respect the price they quoted us. Management handled the situation very well and we greatly appreciate it. I really enjoyed this hotel, the staff very helpful... More 

Helpful?
Thank KikmAshburn
Holidaystaff, General Manager at Holiday Inn Hotel & Suites Chihuahua, responded to this review

We truly appreciate your kind comments regarding your stay with us. It is a pleasure for us to read them and we will share them with all of our team. We will be looking forward on having you again for you to enjoy your weekend with your kids here with us. Please know this is your "home away from home" More 

Macungie, PA
Level Contributor
77 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 11 March 2016

I've stayed at this hotel a few dozen times over the past 5 years. They have upgraded the common areas and the rooms in that time period. Nice indoor pool and an outdoor pool is there as well. Breakfast is made to order. Happy hour has several appetizer choices and beverages of choice. The one thing that hasn't changed much... More 

Helpful?
Thank Yukon2017
gabytw, General Manager at Holiday Inn Hotel & Suites Chihuahua, responded to this review

We truly appreciate your great comments regarding your stay with us. As for the menu, although we have added a few different choices such as salmon, grilled tilapia, among other things, it would be a pleasure to make something of your choice upon demand the next time you stay with us. It is important to make you feel 100% satisfied... More 

Miami
Level Contributor
361 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed 29 February 2016 via mobile

Is a good hotel with some issues, hot water sometimes you have sometimes not, a reasonable breakfast included, fresh fruits, cereal and omelet made to order. The air conditioner could be a little silent.

Helpful?
Thank Andre O
gabytw, General Manager at Holiday Inn Hotel & Suites Chihuahua, responded to this review

I truly appreciate your time posting this review regarding your stay with us. We are sorry to hear you had issues with the hot water as we have a team just ready to fix any problem you might find in your stay. When staying with us you should always have hot water upon demand. Please accept a sincere apology for... More 

Miami
Level Contributor
23 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 15 August 2015

This is a quiet and safe hotel located two blocks down Universidad Ave on Jose Escudero where many American families stay. It is one block south of the Best Western Mirador. The Hotel is in a safe and secure walled compound which completely separates you from the City outside. There is security at the office and gate so there is... More 

Helpful?
Thank submarinernm
gabytw, General Manager at Holiday Inn Hotel & Suites Chihuahua, responded to this review

We appreciate your insight about our property and the city. It will be very helpful to other guests. we hope you enjoyed your stay with us. It would be a great pleasure to have you staying with us again in a near future. More 

albuquerque nm
Level Contributor
51 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 9 June 2015

This place was our jumping off point for our Copper Canyon Train adventure aboard El Chepe. We were so glad the restaurant was open until 10 pm the night before the morning we left and until 11 pm on the night we rode back into Chihuahua on the return trip after 12 hours on board the train from El Fuerte.... More 

Helpful?
Thank highdesert95
gabytw, Guest Relations Manager at Holiday Inn Hotel & Suites Chihuahua, responded to this review

We truly appreciate your kind comments regarding your stay with us. It is unfortunate you didn't have the opportunity to sample our delicious breakfast. It would be a pleasure to have you again in a near future so you can enjoy our beautiful city which has lots of wonderful places to visit and also enjoy the Holiday Inn & suites.... More 

Houston, TX
Level Contributor
272 reviews
257 hotel reviews
common_n_hotel_reviews_1bd8 460 helpful votes
Reviewed 13 January 2015

$3 taxi ride into Historic Center. Very good housekeeping. More like a Residence Inn than Holiday Inn, since each unit has a full kitchen, separate living & bedroom areas. Copper Canyon train leaves at 6AM, & hotel graciously transferred us in their shuttle at 515A, which was much appreciated. Nice staff & hotel is in good condition with good security.

Helpful?
Thank smvhou
gabytw, Public Relations Manager at Holiday Inn Hotel & Suites Chihuahua, responded to this review

We truly appreciate your time in writing these kind comments, we are glad you enjoyed your stay and look forward on having you again soon. More 

Signal Mountain, Tennessee
Level Contributor
331 reviews
124 hotel reviews
common_n_hotel_reviews_1bd8 147 helpful votes
Reviewed 14 December 2014

Everything is first rate about this hotel other than the location. It is in a shabby neighborhood about 3/4 of a mile from the Centro. But the parking lot is guarded and secure, there is a decent on-site restaurant, the rooms are modern and clean and the service is perfectly fine. If you don't mind a 25-minute walk downtown of... More 

Helpful?
Thank waldentenn
gabytw, Public Relations Manager at Holiday Inn Hotel & Suites Chihuahua, responded to this review

Thank you very much for your kind comments regarding your stay with us. It would be a pleasure to have you again in a near future and please don´t hesitate to ask any advise from our staff on the city highlights and the fine restaurants nearby. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Free Breakfast
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Totally relaunched, this beautiful hotel is located in a quiet residential area, 5 minutes from downtown. Disconnect yourself from the daily stress and enjoy the most pleasant stay in Chihuahua City. ... more   less 

Additional Information about Holiday Inn Hotel & Suites Chihuahua

Address: Calle J. Escudero | 702 Col. San Felipe, Chihuahua 31240, Mexico
Region: Mexico > Northern Mexico > Chihuahua > Chihuahua
Price Range: $169 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Hotel & Suites Chihuahua 3*
Number of rooms: 74
Reservation Options:
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Also Known As:
Holiday Inn Hotel And Suites Chihuahua
Holiday Inn Chihuahua
Chihuahua Holiday Inn
Hotel Style:
#5 Family Hotel in Chihuahua
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Questions & Answers

Questions? Get answers from Holiday Inn Hotel & Suites Chihuahua staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for Non-smoking rooms at booking and learn to use the Vivabus get around.”
 of 5 bubbles submarinernm, 14 Aug 2015 | Read review
“Try to get a king size bed and bring ear plugs for the air conditioner or else don't set it on auto.”
 of 5 bubbles highdesert95, 8 Jun 2015 | Read review
“It is difficult to fine the room. My room was 225. There are about 5 buildings and there is no building A, B or..... .Have the front desk tell you where your building is before you look for your room.”
 of 5 bubbles TomY736, 24 Oct 2014 | Read review
“Call and confirm your smoking preference.”
 of 5 bubbles joseaW2627DN, 21 Sep 2014 | Read review
“All rooms are good”
 of 5 bubbles 490marcelof, 8 Jun 2014 | Read review
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