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Sheraton Chihuahua Soberano

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Traveller (112)
Room & Suite (83)
Traveller (112)
Room & Suite (83)
Dining (31)
Overview
Barranca Del Cobre 3211 Fraccionamiento Barrancas, Chihuahua 31125 Mexico See on map
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
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Rooms
2 Dec.3 Dec.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (183)
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All reviews pool area club floor bit dated beautiful hotel breakfast buffet is tourist attractions stayed nights lobby city business parties hillside amenities iron linens mexico
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1 - 5 of 84 reviews
Reviewed 1 week ago via mobile

Recommend aromatherapy for this place! it’s the first impression! It would make such a difference... Then you check in ...front desk needs training! They are clueless and it appears to be a problem for all shifts. You get to the bedroom and all looks well....More

Thank mirisjz1218
Response from Arturo P, Front Office Manager at Sheraton Chihuahua SoberanoResponded 1 week ago

Thank you for your time, your opinión its very important to us, we shared your experience with all the staff, we are stribing our effort to give you the service you deserve, we hope you can give us another oportunity to host you again.

Reviewed 13 September 2018

Excellent view of the city from 2nd floor room, however the windows were dirty so unable to take pictures without spots, pictures from pool area were excellent. Carpet in room needed cleaning, bed is comfortable. 2nd day had no wash cloths, 1 sugar, no creamer...More

Thank traveler983732018
Response from Arturo P, Front Office Manager at Sheraton Chihuahua SoberanoResponded 13 September 2018

Thank you for your comments, we are striving our effort to give you the service you deserve, we apologize fot the issue we may cause you, we hope you can gives another oportunity to demostrate you our compromise and make you feel like home.

Reviewed 11 August 2018 via mobile

Very well maintained hotel, spacious and conveniently located. Breakfast buffet is excellent. Good convention center facilities . Very good service everywhere. Many restaurants nearby, but not at walking distance.

Thank hvj99
Response from Arturo P, Front Office Manager at Sheraton Chihuahua SoberanoResponded 13 August 2018

Thank you for your time, we hope we can host you in the future, it would be our pleasure.

Reviewed 20 May 2018 via mobile

Business meeting. Excellent hotel. Magnificent views. The staff very attentfull. Breakfast incredible. Pool area refreshing. Service at the pool area kind a slow. But... I found chocolate paper wraps under the sheets. 1 pillow smelled. Mold in the shower. Cockroaches at night in the pool...More

Thank Llech23
Response from OscarLeyva, Guest Relations Manager at Sheraton Chihuahua SoberanoResponded 22 May 2018

Thank you for your comments, we are striving our effort on the details you mentioned, so this will not happen again, we hope you can give us another oportunity to demostrate you our compromise.

Reviewed 14 March 2018

Had a very positive experience at this nice hotel. All the staff members were very attentive and super accommodating. Good breakfast. Only complain was the restaurant service was very slow (very nice servers, thou).

Thank jsmcolegio
Response from OscarLeyva, Guest Relations Manager at Sheraton Chihuahua SoberanoResponded 14 March 2018

Than you for your comments, we are striving our efforts, in the situation you mentioned, we hope you can give us enother oportunity to host in the near future, it will be our pleassure.

View more reviews
About
Description
Sheraton Chihuahua Soberano Hotel is a five star category business and leisure hotel that offers guests the best quality services in the city. Located in the north of Chihuahua City, very close to San Francisco More Country Club and District 1, this hotel is just a 5 minute drive away from restaurants, shopping centers and major industrial parks, 15 minutes away from downtown and 30 minutes away from the airport. The hotel has 204 spacious deluxe rooms and master suites with spectacular city views. All rooms are equipped with amenities to meet all the business and leisure traveler's needs. Rooms include 40-inch LED TVs, air conditioning, internet access, two telephones, amenities, coffee makers, closets and private bathrooms with marble finishes. The property has a restaurant and bar, fitness center, racquetball court, an outdoor pool, a gift shop and a business center. Among the services offered by Sheraton Chihuahua Soberano Hotel are: room service, laundry, complimentary airport shuttle (subject to availability) and free indoor parking. The Hotel facilities have the capacity to accommodate up to 1,300 people in its various meeting rooms, where business or social events can be hosted. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Room Service
Free Parking
Restaurant
Bar/Lounge
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Wheelchair Access
Beachfront
Spa
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Family Rooms, Suites, Non-Smoking Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Family Rooms, Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
204
Price range
USD 55 - USD 145 (Based on Average Rates for a Standard Room)
Also Known As
The Westin Soberano Chihuahua Hotel Chihuahua
,
Westin Chihuahua
,
Chihuahua Westin
,
Westin Soberano Chihuahua
Location
Mexico > Northern Mexico > Chihuahua > Chihuahua
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Family Rooms, Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
204
Price range
USD 55 - USD 145 (Based on Average Rates for a Standard Room)
Also Known As
The Westin Soberano Chihuahua Hotel Chihuahua
,
Westin Chihuahua
,
Chihuahua Westin
,
Westin Soberano Chihuahua
Location
Mexico > Northern Mexico > Chihuahua > Chihuahua
Photos
Traveller (112)
Room & Suite (83)
Dining (31)
Pool & Beach (12)
Family and Play Areas (23)
Business Centre & Event Rooms (16)
Nearby
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Nearby AttractionsSee all 40 nearby attractions
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Questions & Answers
Ask a question
avery47
27 December 2016|
Answer
Response from gab_miranda |
it means that you can up your pants they mess with your money my friend
0
Votes
Google Translation
pamele2014
21 July 2014|
Answer
Response from AtencionAlClienteHS | Property representative |
Hello, a Lobby charge might refer to either a bar or Executive Lounge bill. Thank you,
0
Votes
Google Translation
Room Tips
"Stay away from rooms near the pool area!"
1JOEL
25 Sep. 2017
Read review
"away from the lobby"
jair0dr
8 Aug. 2017
Read review
"Avoid this hotel if you want to spend good nights in Chihuahua"
Skaya98
10 Nov. 2016
Read review
"Best views of the city!"
LALyndaD81
19 May 2016
Read review
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