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It was our 40th wedding anniversary so we really appreciated the extra thought that was given with some extra sweets with our dinner and a bottle of wine later in our stay--such excellent, thoughtful service makes such stays truly memorable--thank you Crown Plaza!More
Response from Lachlan W, General Manager at Crowne Plaza Hunter ValleyResponded yesterday
Firstly Happy 40th Wedding Anniversary and thank you for choosing to celebrate such a special occasion at our Resort.
I am so pleased that we helped make your stay even more memorable and I hope to welcome you back again soon.
We stayed for 5 nights, and as parents of the groom, we extended our son’s wedding into a small holiday, and (in spite of getting off to a bumpy start) we thoroughly enjoyed our stay.
Unfortunately the reservations team missed/neglected/lost? my request for a downstairs...More
1 Thank jjumpstart
Response from Lachlan W, General Manager at Crowne Plaza Hunter ValleyResponded 4 October 2017
Thank you for taking the time to review your stay with us at Crowne Plaza Hunter Valley.
I am so pleased that the allocation of the ground floor villa was rectified to your satisfaction.
Thank you again for your kind words regarding the...More
The Hunter Valley is one of the major place to go in NSW and we are here pretty much on monthly basis .
The hotel needs a big refurbishing ! The wood furniture is so 90’s in the rooms !!!! Get rid of it ,...More
Thank Nicolas S
Response from Lachlan W, General Manager at Crowne Plaza Hunter ValleyResponded 3 days ago
Dear Nicolas S
Thank you very much for your review.
You will be pleased to know that we are currently in the planning stages for a room refurbishment and I look forward to welcoming you back when completed.
Once again, thank you for your comments....More
I've stayed at this hotel a number of times and the service is always impeccable. Rooms are extremely clean and well maintained and the staff always provide friendly, exceptional service.
The hotel has a number of facilities to suit adults and children, and 2 fantastic...More
Great family getaway for both adults and kids. The villa was spacious and clean with a lovely outlook onto the golf green. The kitchenette is helpful for young kids, there are both fine dining & brassiere style options and the pool is great although a...More