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Grand Sirenis Matlali Hills Resort & Spa

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Overview
Carretera Punta Mita Km 0.2, La Cruz de Huanacaxtle 63734 Mexico See on map
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
4.5 Star accommodation
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Rooms
25 Nov.26 Nov.
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (815)
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1 - 5 of 539 reviews
Reviewed 2 days ago

We just returned from the Grand Sirenis Matlali in Puerto Vallarta. Wonderful!! First, when you exit customs, DO NOT talk to anyone inside the airport. They are time-shares and very aggressive. All the resort reps and buses are outside. Back to Matlali. The Concierges on...More

2  Thank finnimore
Reviewed 5 days ago via mobile

First of all this is not what we consider a 5 star resort but it is nice (maybe 3.5-4star is more accurate). Great for Adults as there are 2 fantastic adult only pools. To say it is quiet and relaxed is an understatement but it...More

Thank Tandrea R
Response from GrandSirenisMatlali, Director de Relaciones con Clientes at Grand Sirenis Matlali Hills Resort & SpaResponded today

Dear Tandrea R, Thank you for choosing Grand Sirenis Matlali and for the time you took to share your review. We value our guests’ opinions and we are always happy to receive suggestions on how we can improve our hotel to satisfy our guests experiences....More

Reviewed 5 days ago via mobile

The service is non existant in this place!!! One disappointment after another, one after another and like this throughout every day of the stay. Staff and management DO NOT CARE. So frustrating! Room not ready at 17:00, no time given for it to be ready,...More

Thank Cruiser396624
Response from GrandSirenisMatlali, Director de Relaciones con Clientes at Grand Sirenis Matlali Hills Resort & SpaResponded yesterday

Dear Cruiser396624 We appreciate that you took the time to share your review with us. We always encourage our guests to send us their feedback as this helps us to improve our service. We are deeply sorry we did not meet your expectations. Thank you...More

Reviewed 2 weeks ago

We stayed here for two weeks at the end of Sept into October and it was beautiful. The setting is gorgeous, in the middle of a jungle type area, trees surrounding every view. It was very very quiet, which we liked but if you don't...More

1  Thank SHOELADY1959
Reviewed 2 weeks ago

I recommend staying at this resort during the rainy season. We stayed in August 2018 and although we didn't get as much rain as we would have liked, the hills are so green and the evening thunder & lightning storms are amazing from your balcony....More

Thank Felicia B
Response from GrandSirenisMatlali, Director de Relaciones con Clientes at Grand Sirenis Matlali Hills Resort & SpaResponded 2 weeks ago

Dear Felicia B, On behalf of our staff and management team we would like to thank you for visiting Grand Sirenis Matlali for the 3rd time and for sharing your comments. We are glad to read your kind comments and suggestions. Please note comments from...More

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About
Hotel class
Hotel Amenities
HOTEL FEATURES
Room Service
Free Parking
Restaurant
Spa
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Air Conditioning
Airport Transportation
Concierge
Dry Cleaning
Heated pool
Laundry Service
Minibar
Multilingual Staff
Outdoor pool
Sauna
Beachfront
Bar/Lounge
Breakfast included
Room types
Non-Smoking Rooms, Suites
Hotel class
Room types
Non-Smoking Rooms, Suites
Number of rooms
40
Price range
USD 144 - USD 352 (Based on Average Rates for a Standard Room)
Formerly known as
Matlali Hotel
Location
Mexico > Pacific Coast > Nayarit > Riviera Nayarit > La Cruz de Huanacaxtle
Hotel class
Room types
Non-Smoking Rooms, Suites
Number of rooms
40
Price range
USD 144 - USD 352 (Based on Average Rates for a Standard Room)
Formerly known as
Matlali Hotel
Location
Mexico > Pacific Coast > Nayarit > Riviera Nayarit > La Cruz de Huanacaxtle
Photos
Traveller (1,021)
Room & Suite (588)
Pool & Beach (291)
Dining (130)
Amenities (95)
Family and Play Areas (6)
Business Centre & Event Rooms (2)
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Questions & Answers
Ask a question
diane m
11 October 2018|
AnswerShow all 3 answers
Response from Tysha30 | Reviewed this property |
I think there are no ocean views, the hotel don't have beach. Hotel provides you a transportation to go to the club beach, it is 10min from the hotel.
-1
Votes
Tour813079
7 September 2018|
Answer
Response from 358rebecaj |
The last shuttle leaves the beach back to the resort at 5:45. So essentially the last bus you could take down to the beach is at 5.
1
Vote
Linda Y
20 August 2018|
Answer
Response from Jareds_mommy528 | Reviewed this property |
I believe 117 rooms they can hold 516 guest I think we were told and no it’s not adults only just a section of rooms, one pool and the mineral pool is adult only. We are here now and they said there is an adults only... More
0
Votes
Room Tips
"I recommend the villas if you can. They are a little more private and have awesome views of the mountainside."
437feliciab
2 weeks ago
Read review
"Adult only, newer tower rooms are very nice with views of the ocean. Family bungalow rooms give you more..."
dawntF2974EH
4 weeks ago
Read review
"If you like the pool stay in building 5 for Adult only"
X872CCmariol
8 Oct. 2018
Read review
"buildings 5 & 6 are closest to the adult pools (beautiful scenery)"
vanvella70
30 Sep. 2018
Read review
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