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Impala Safari Lodge

Hotels.comUSD 63*
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11/06/2017 12/06/2017
1 room 2 adults 0 children
USD 68*
USD 63*
USD 68*
USD 68*
USD 63*
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Impala Safari Lodge
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24 Reviews from our TripAdvisor Community

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Showing 21: English reviews
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Reviewed 3 days ago NEW

Nice tents, good pool, delicious food. Only problem we had was with the wifi. When it worked it was fast but it worked only sort period of time. Owner of the place was really nice, when we checked out he drove us to bus station by his car for free.

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Helpful?
Thank Joppe V
Switzerland
Reviewed 1 week ago

Service and breakfast are good and the compound looks well-maintained. Unfortunately the rooms are rather old, not possible to have some fresh air through tiny blocked windows, no hot water, waterflow is unstable, tube to showerhead was too short to stand up. All in all, no good value for price.

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Helpful?
Thank Hamonoe
Management response:

Dear Germansm, Thank you for your feedback. We are happy that you enjoyed the serene environment and loved our breakfast. I'm sorry to here that your experience was not a positive one. I do regret that the bathroom facilities in our premise did not meet your expectation. We are happy to ackknowledge you that the hotel is now undergoing a...

Blacksburg, Virginia
Reviewed 25 April 2017

We loved our stay here! The staff was so friendly and gracious in accommodating our extremely late and constantly-shifting arrival time. They were also very helpful in facilitating travel and tour arrangements and any other requests we needed help with. It was so beautiful to sit outside at night by the pool enjoying our dinner. We had a very pleasant...

Review collected in partnership with this hotel
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Helpful?
Thank bettya241
Management response:

Thank you for choosing to stay with us and we are glad that your stay with us was a memorable one. We look forward to welcoming you to the lodge in the near future.

Le Perreux-sur-Marne, France
Reviewed 11 April 2017 via mobile

Almost perfect Lovely place, quite, calm, intéressant Sept under tent semi house (bathroom built un) Nice dîner Good breakfast Lively people Small but sufficient boutique Cleaned pool Cheaper accordable price Really really closed to thé réserve (tsavo est) I recommande it

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Helpful?
Thank steph346
Management response:

Dear Stephene,thank you for sharing your feedback from your stay and recommending our lodge to other travelers.We appreciate your kind words about the delicious food, our comfy and modern tents and overall ambience and design of the lodge. Everyone is so nice because we have the best guest. We hope to welcome you and your friends or relatives in the...

Vancouver, Canada
Reviewed 3 April 2017

We got a lovely service from Patience and Dan the bartender. Price is too high could be lower for drinks especially. Rooms require regular maintenance. When i left my room for Voi town i had a hard time getting the security guy let us in back again. Other than that i would still go back the management and staff were...

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Helpful?
Thank timszon
Management response:

First, I would like to thank you for taking your time to review your stay with us. Its only feedback such us yours that we are able to maintain and indeed where necessary to improve upon the service that we provide to our valued guests. I certainly empathise regarding the points you mention in your review, especially the room maintenance...

Reviewed 28 February 2017

We are often told, 'you get what you pay for..' Well, not at Impala Safari Lodge. I got a lot more for my money than I had expected or hoped for. The appartment was great, clean, well equipped and comfortable. Having the pool to relax in was a pure luxury. But perhaps the greatest luxury was the fact that every...

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Helpful?
Thank Liz S
Management response:

Dear Liz, thank you for positively reviewing your experience with us, your comments on hospitality of staff and the service you received in general. I would agree with you that Impala Safari Lodge offers its guests an excellent value for their money. I hope we have the pleasure of accommodating you again in the near future.

Bovey Tracey, England, United Kingdom
Reviewed 25 February 2017

We had a lovely apartment which was clean and airy. We had hot showers with lots of pressure, tea and coffee making facilities, nice swimming pool and a good meal. The staff had a great sense of humour and were helpful and efficient. Although its on the edge of Voi it was quiet and the price was fair. We would...

Review collected in partnership with this hotel
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Helpful?
Thank Ken D
Management response:

Wow! What a wonderful review, we truly appreciate your trust in us. We are happy to hear that your needs and expectations were met. We look forward to welcoming you back to the lodge in the near future together with your friends.

Reviewed 24 February 2017 via mobile

Had an amazing time with my mother in law during our visit to see family around voi, loved the pool and the quite environment around seeing the animals parks not so far away form the hotel, Looking forward to visiting again soon!

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Helpful?
Thank perys s
Management response:

Dear Perys, thanks for taking time to review our property. We do take pride in catering to our guests' needs the best way we can. If you traveling to our area again, don't hesitate to contact us.

Brussels-Lithuania
Reviewed 7 February 2017

We had a perfect stay here on our safari to Tsavo East. We had a luxury tent. The food was very good. The staff was excellent. I recommend you walk or take a tuktuk to Voi town market nearby, very impressive! The town centre is not very far from the lodge, walking distance if you take a shortcut.

Review collected in partnership with this hotel
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Helpful?
Thank piratehunter
Management response:

Thanks Lithuania, we shall always endeavor to provide the best hospitality to our esteemed customers and we look forward to your return visit together with your family and friends.

London, United Kingdom
Reviewed 25 April 2016

Thought I would visit this place for a bite to eat on the way to Nairobi. Ordered burger and chips only to be told they had ran out of chips. So I ordered a plain burger. After 20 mins, I was told my food would be a couple more mins.. told the same after 30 mins, then 40 mins... Asked...

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Helpful?
Thank Alina206
Tom M, Owner at Impala Safari Lodge, responded to this review

Sorry for the bad service and we have dealt with the matter.

26 photos of this hotel

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11/06/2017 12/06/2017
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Near Impala Safari Lodge

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
In your room
  • Refrigerator in room
  • Minibar
Services
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
Official Description (provided by the hotel)
Impala Safari Lodge is located in Voi only 5 kilometers from the entrance to Tsavo East National Park.Tsavo is Kenya's largest Park and home to a variety of wildlife including lions, Elephants, Rhinos, Buffaloes and Impalas. The Lodge offers cottages with a lounge and rooms ideally for groups,families or friends who want to stay together in a private seclusion away from crowds.The Tents are designed in a chic African safari style,with tiled floors facing the swimming pool. All rooms are tastefully furnished to ensure you get maximum comfort during your stay....more details We strive for guest satisfaction on all levels because a guest is the most important visitor on our premises, he is not dependent on us, we are dependent on him. He is not an interruption in our work, he is the purpose of it. He is not an outsider in our business, he is part of it.We are not doing him a favour by serving him, he is doing us a favour by giving us an opportunity to do so. You will definitely enjoy your stay with us. ... more   less 

Additional Information about Impala Safari Lodge

Address: Edward Maganga Road | P.O. Box 185, Voi 80300, Kenya
Region: Kenya > Coast Province > Voi
Price Range: $73 - $90 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Impala Safari Lodge 3*
Number of rooms: 12
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Questions & Answers

Here's what travellers have asked, with answers from Impala Safari Lodge staff and other travellers.
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Questions? Get answers from Impala Safari Lodge staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had a room in a nice apartment. ”
687KenD, 25 Feb 2017 | Read review
“Get one next to the pool!”
debraw159, 22 Nov 2015 | Read review
“The tents give a true African safari experience. A must try!”
GraciaT109, 29 Aug 2012 | Read review
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