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185-6 Yamada, Kutchan-cho, Abuta-gun 044-0081 Hokkaido
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Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
Traveller (78)
Room & Suite (46)
Dining (3)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Daily temperature and symptom checks for staff
  • Contactless check-in
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Updated 01/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 01/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#5 of 22 hotels in Kutchan-cho
Location
Cleanliness
Service
Value
Yama Shizen has 39 apartments, ranging in size from Studio Rooms to 3 bedroom Penthouses. It is ideally located in upper Hirafu Village, with excellent access to the slopes, shopping, hot springs, and all the best restaurants. Designer interiors, contemporary architecture and the latest in alpine materials, Yama Shizen offers superior levels of quality, comfort and privacy.
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Property amenities
Paid private parking on-site
Free High Speed Internet (WiFi)
Restaurant
Bicycle rental
Ski school
Free shuttle or taxi services
Baggage storage
Concierge
Wifi
Canoeing offsite
Airport transportation
Shuttle bus service
Car hire
Currency exchange
Non-smoking hotel
Self-serve laundry
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Room features
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Centrally Located
Languages Spoken
English, Chinese, Japanese
157Reviews5Q+A20Room tips
Traveller rating
  • 109
  • 39
  • 5
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  • 2
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Most Recent
Beetrootears wrote a review Feb 2020
Balmoral Ridge, Australia472 contributions308 helpful votes
This was our second visit to Niseko and 2nd time staying at Yama Shizen. Both times we were in the east block but visited friends in the west block. Both times we have had rooms with northern views to the upper village (301, 502) and were thrilled with the outlook. The rooms are warm and clean. The staff are very helpful, there is now the convenience of ski hire in the complex and there is a restaurant in the complex also. We also used the concierge services to book transfers and skimobiling ( which was a fun break from skiing).
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Date of stay: February 2020
Location
Service
Sleep Quality
Trip type: Travelled on business
Room Tip: Views both to the north and the south in the larger apartments are great.
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2 Helpful votes
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NW69 wrote a review Feb 2020
England20 contributions46 helpful votes
Great apartment in a great location for the bars , restaurants etc - Loads of hot water , Bath , but large compared to many other Ski apartments - Ski hire shop on site all very helpful , small coffee shop and Japanese restaurant
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Date of stay: February 2020
2 Helpful votes
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Michael H wrote a review Jan 2020
Bromma, Sweden2 contributions
Stayed at Yama Shizen for a week and we were 6 people in the apt. It is in a very good location close to restaurants and supermarket (150meter). Ski rental on the property was a great convenience and we are very good skiers skiing off-piste and that had what we needed. Only negative is a slow internet.
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Date of stay: January 2020
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Response from Peter I, Manager at Yama Shizen
Responded 8 Feb 2020
Dear Michael, Thank you for staying with Niseko Central this winter and taking the time to leave a review of your stay. It's great to hear that your group enjoyed the convenient location of Yama Shizen. I'm also glad to hear that YamaSport in Yama Shizen West fitted your requirements. We will look into the Internet for your unit to see if there were any issues. Thank you again and I hope you will choose to stay with us again in the future!
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brucelogan79 wrote a review Apr 2019
Malanda, Australia22 contributions20 helpful votes
I have stayed at Yama Shizen a couple of times now over the years and the accommodation is fantastic, It is always clean, the staff are fantastic and always helpful. The unit we had was 2 bedrooms with 4 beds, they have a laundry and drying room which shares between two units. The main unit has a large couch, table, all the cooking facilities you would need, refrigerator etc. the 2nd unit has a very small but workable cooking area. Yama Shizen i believe is very centrally located, you are about 600m from the quad lift, 600m from the gondala and 400m to the main street, 400m to Rhythm and the other speciality shops in the area, I have never stayed anywhere else in Niseko but i have no dramas highly recommending Yama shizen to first time or regular visitors to Niseko.
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Date of stay: January 2019
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Response from NCPeter, Manager at Yama Shizen
Responded 27 May 2019
Dear Bruce, Thank you very much for choosing Niseko Central and for taking the time to leave a detailed and informative review. I am glad to hear that you enjoyed your stay in Niseko this and every winter. We are always happy to see returning Guests such as yourself and I hope that you will choose to stay with us again next season.
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Kim M wrote a review Mar 2019
NSW12 contributions
Thank you to Niseko Central staff for adding so much to our experience in beautiful Niseko. The apartment was awesome and the skiing fabulous. An extra big shout out to our driver Charlie. He was so helpful and gave us some great tips to help us make the most of our stay. All the staff we met were wonderful but Charlie was a standout. Really makes such a difference to your whole holiday experience when the people are great.
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Date of stay: February 2019Trip type: Travelled with family
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Response from RenaudT64, Hotel Manager at Yama Shizen
Responded 14 Mar 2019
Dear Kim M, Thank you very much for your review of Yama Shizen and your kind comments. I will make sure the team, especially Charlie, know how much you enjoyed his service. I hope we see you again soon in Niseko!
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WernMachine wrote a review Feb 2019
Melbourne, Australia301 contributions154 helpful votes
We had what must be the smallest configuration of 'apartment' at Yama Shizen (East), more akin to a twin room in a hotel, a small sink and service area with a toaster, microwave and bar fridge. There was however no stove-top. I could not in all honesty acknowledge the accommodation as an 'apartment': a bed-sit at best. I know the other units are more apartment-like but I guess we weren't on the higher rate. However, as much as our accommodation was like a hotel-room there are some important differences mostly around the services (or lack thereof). Bed-linen was changed once during our 7 night stay, trash emptied every other day and tea, coffee and milk provided but once (on arrival) and never thereafter replenished. The eco-room service is 'economical' for the hotel, not 'ecological' as you might think: trash is removed, towels are changed but there is no cleaning or tidying. There are no facilities on-site, no gym. no spa, no pool. There is an onsen up the street. A few other negatives. There was a bean bag, with no beans in it, the foyer smelt like trash and is mostly filled with left luggage, the TV is too small. The adjacent larger apartment was unoccupied but no one offered to upgrade us, I would have been happy to pay extra. A few positives: the pick-up service on arrival is excellent, the staff are very friendly, there is an Apple TV, a 90's stereo, the beds are very comfortable, the shower is excellent, there are facilities to wash clothes, it is toasty warm.
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Date of stay: February 2019
Rooms
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Sleep Quality
Trip type: Travelled with friends
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Response from RenaudT64, Hotel Manager at Yama Shizen
Responded 5 Feb 2019
Dear Wernmachine, Thank you very much for your review of your recent stay with us. From your description, it appears you stayed in our studio room which we are clear to differentiate from the 1, 2 and 3 bedroom apartments which come with full kitchens and separate bedroom/living areas. I am glad to hear our staff provided a friendly and professional service and also happy that you could enjoy the equipment and facilities in the room. Please note that we offer upgraded daily housekeeping services should you require more than the eco-cleaning plan. I hope our reservations team can help find you the perfect room and plan you are looking for on your next stay and we all look forward to seeing you again.
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JamesG16L wrote a review Jan 2019
Sydney, Australia5 contributions
Great location Spacious apartments Very clean, nice bathrooms Big kitchen Laundry and drying room for each apartment Ski valet so you can leave your skis and boots at the gondola terminal which makes the walk easier
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Date of stay: January 2019
Value
Location
Service
Trip type: Travelled with family
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Response from RenaudT64, Hotel Manager at Yama Shizen
Responded 5 Feb 2019
Dear JamesG16L, Thank you very much for your review of Yama Shizen. I am glad you enjoyed the accommodation and the various features. I am also happy to hear you enjoyed the service at our exclusive Ski Valet at the Hirafu-Gondola. It certainly does make the short walk to the lifts easier when you can store your equipment right at the Gondola each day. I hope we see you very again soon!
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JJNZ wrote a review Jan 2019
New Zealand12 contributions19 helpful votes
We were a family of 6 aged 2-63. Visited for a week over New Year. Had a 3 bedroom apartment in the east building, on the 4th floor. Had a view up towards the gondola and across to Mt Yotei. The apartment was very well laid out and equipped. Portacot was supplied on request for the grandson. 2 small supermarkets easy walk and we could buy enough to manage our own breakfasts, lunch and evening meals. Restaurants very close and an easy walk. It snowed the whole week we were there, mega snow. very pretty but not so great for the skiers, only one half day of sun. Definitely recommend these apartments. If going again would ask for one that faced the ski field so to watch the night skiing. Everything was very well organised from the bus at Chitose airport to pick up in Niseko and delivered to our apartment. Any queries well quickly sorted. The staff were great. Having a washing machine and drier was very helpful, and clothes dried during the day just hanging the laundry room in the apartment. Wifi worked well. The walk to the Gondola from the apartment is not as easy as some say, up hill and a bit of a trek, because there's a stream dividing the route you need to walk around a few streets, and it's actually much quicker to walk to the Base chairlift by the Alpen Hotel and use that to get up the mountain. Our team didn't use the valet service at the gondola, just used the drying lockers and storage in the basement of the apartment block. That worked well. Niseko was fabulous and we were very happy at Yama Shizen and congratulate them on their very thorough organisation.
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Date of stay: January 2019
Value
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Trip type: Travelled with family
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Response from RenaudT64, Hotel Manager at Yama Shizen
Responded 24 Jan 2019
Dear JJNZ, Thank you very much for your thorough review of Yama Shizen. I am glad you appreciated the service we provided and even happier to hear all the family had a good time together. We've had over 120cms of snow this past week which has kept the powder skiers very happy. March and April are great times to visit if you are looking for more blue-bird skiing conditions. I will pass on your kind comments to the team and we all hope to see you again next year!
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Alison S wrote a review Jan 2019
Singapore25 contributions13 helpful votes
The huge benefit of working with Niseko Central is the planning ahead of time. They are great with communication and they can help you to sort every aspect of the trip, from equipment rentals to lessons, from actives to babysitters. Everything was nearly seamless, and we really felt like everything was sorted and taken care of once we got there. They work with GoSnow who are fantastic, and Rhythm rentals who are a short walk away and super well-stocked and full of people who know what they're doing. The facilities at Yama Shizen are clean and pleasant. The ski storage is convenient, the restaurant downstairs is actually surprisingly good, the rooms are super clean and get lots of natural light. We were very comfortable cooking breakfast every morning, and we all slept perfectly, You should know that it's a short walk to the lifts, so it's not ski-in-ski-out. But, it's not more than a 10 minute walk even with a small kid in the snow, so it's not a big deal. And, the location puts you close to some great restaurants, and there's a great market on the corner. So really, the location is pretty ideal. One comment I would share is that the girl who checked us in did not seem familiar at all with the shuttles and buses, and she didn't have any suggestions when we asked where we could get a coffee (it was very early in the morning and we'd arrived very late the night before). This wasn't a huge deal obviously and we figured it out, but it's information that would have been super helpful as we were trying to get settled. That's literally the only criticism I could come up with however. Overall I would highly recommend Yama Shizen to anyone. If you're looking for luxury or super high-end, there are hotels in the area that might suit you better, but if you're looking for a clean, efficient, very comfortable place to stay with the family, you can't beat Yama Shizen.
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Date of stay: December 2018
Value
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Trip type: Travelled with family
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Response from RenaudT64, Hotel Manager at Yama Shizen
Responded 8 Jan 2019
Dear Alison S, Thank you very much for leaving a review and commenting on your stay at Yama Shizen. As you noticed, we make an effort to ensure everything is organised beforehand for you to have a seamless holiday with nothing to worry about once in Niseko. I understand we could have given better information at the time of your check-in and will make sure to update the staff regarding this. In the meantime, we will be waiting for you to visit again!
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Matthew P wrote a review Dec 2018
Hong Kong, China7 contributions10 helpful votes
Great Stay, not much actual service when you get there, it's more a service apartment that anything, but you can book everything in advance through the concierge which is responsive and good. The room is clean and well setup. Kitchen is fully equipped and there is a separate washing machine and dryer which is super useful. It's not ski in and out but there is a valet at the Gondola which is amazing, so you don't have to carry your skis around - would stay here again
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Date of stay: December 2018
Value
Service
Sleep Quality
Trip type: Travelled with friends
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Response from RenaudT64, Hotel Manager at Yama Shizen
Responded 30 Dec 2018
Dear MatthewP3609, Thank you very much for taking time leaving a review for Yama Shizen. I am glad you enjoyed our concierge services, the facilities of your accommodation and our free and exclusive Ski Valet at the Hirafu Gondola. All the team is ready to welcome you back to Niseko again soon for another snowy winter holiday.
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PRICE RANGE
USD 1,309 - USD 1,694 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hokkaido tracks holidays niseko hotel kutchan-cho
LOCATION
JapanHokkaidoAbuta-gunKutchan-choNiseko Onsen
NUMBER OF ROOMS
120
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Frequently Asked Questions about Yama Shizen
Which popular attractions are close to Yama Shizen?
Nearby attractions include Niseko Kids Club (0.3 km), Mick's (0.3 km), and Boot Solutions Niseko (0.1 km).
What are some of the property amenities at Yama Shizen?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and airport transportation.
Which room amenities are available at Yama Shizen?
Top room amenities include a kitchenette, a flat screen TV, and a refrigerator.
What food & drink options are available at Yama Shizen?
Guests can enjoy an on-site restaurant during their stay.
Is parking available at Yama Shizen?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Yama Shizen?
Conveniently located restaurants include Bombay Sizzlers Niseko, Kamimura Restaurant, and Ezo Seafoods.
Does Yama Shizen have an airport shuttle?
Yes, Yama Shizen offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Yama Shizen have airport transportation?
Yes, Yama Shizen offers airport transportation for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Yama Shizen?
The staff speaks multiple languages, including English, Chinese, and Japanese.
Does Yama Shizen have any great views?
Yes, guests often enjoy the mountain view available here.
Is Yama Shizen accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.