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Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
See why so many travellers make The Maples Niseko their inn of choice when visiting Kutchan-cho. Providing an ideal mix of value, comfort and convenience, it offers an array of amenities designed for travellers like you.
Rooms at The Maples Niseko provide a kitchenette, and getting online is easy, with free wifi available.
In addition, The Maples Niseko offers an on-site restaurant, which will help make your Kutchan-cho trip additionally gratifying.
While in Kutchan-cho be sure to experience local tempura favourites at Ezo Seafoods Oyster Bar, Yukitei Niseko Restaurant, or An Dining & Cafe Bar.
During your visit, be sure to check out a popular garden like Mishima's Shibazakura Garden, which is a short distance from the inn.
At The Maples Niseko, your comfort and satisfaction come first, and they look forward to welcoming you to Kutchan-cho.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
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This was the second time staying at the The Maples, loved the location, ski in ski out convenience and size of the room, this time it was myself, my wife and son, we stayed in a Deluxe room which was perfect for a small family, has a kitchen which was great for getting out on the slopes quickly every morning. Location is good walking distance to all the restaurants and supermarket. The hotel doesn't have an onsen but you can use the onsen in the prince hotel directly adjacent for 2000Yen adult/1000Yen child which we did on multiple occasions. Just before we arrived rain had washed all the snow away but the hotel was very accommodating in providing transport to Hanazono on the two days our son had lessons. The snow wouldn't stop pouring from the third day so we decided to extend for another two days, big thanks to the manager Blake for helping us find a room to extend. A massive shout out to Katie from the conciege who if it wasn't for her help we would not have managed to find transport to the airport, it was holiday season and all the taxi companies were fully booked so we were so grateful for her help. Overall a great holiday and will definately come again, big thanks to the whole team!
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip:The family chair lift can get really busy in the morning with Gosnow lessons so try your best to...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Niseko Reviews, Revenue Management at The Maples Niseko
Responded 16 Jan 2024
Dear William, Thank you so much for taking the time to share your positive experience at The Maples Niseko. We are delighted to hear that you had a wonderful stay with us. At The Maples Niseko, our goal is to provide exceptional service and create memorable experiences for all our guests. It's incredibly rewarding to know that we were successful in making your stay special. We look forward to welcoming you back to The Maples Niseko in the future. Once again, thank you for choosing The Maples Niseko for your stay, and we can't wait to have the pleasure of serving you again.
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I feel compelled to write a review and we haven’t finished our holiday yet! The service and staff are excellent. They are very welcoming and helpful. We are staying in a two bedroom suite which is very spacious, has lovely amenities, comfy beds and a powerful shower. Niro in reservations was very helpful and patient and put me in contact with guest services where they booked our ski passes, organised ski lessons and rental gear. Upon check in we had a slight issue with our room but Mia and Shizuku sorted it out very quickly and we were able to check in early which was a bonus. The hotel provides a driver (when available) to drop you where you need to go (dot base etc) so special thanks to Torsten, Charlie and David for their top tips in the local area. Maples is a ski in/ ski out which was fabulous, the ease of skiing in and not having to walk anywhere after a days skiing was great. Lockers are provided for boots and skis. The smell other people have mentioned is sulphur from the natural springs, so nothing to do with the hotel. You can use the onsen at the Vale hotel too. The pizza restaurant at the front of the hotel was delicious so was the Roketto restaurant at the back with a lovely view of the family slope. We will definitely come back.
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Date of stay: March 2025Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Niseko Reviews, Revenue Management at The Maples Niseko
Responded 2 weeks ago
Dear jem1p, Thank you so much for taking the time to share your valuable feedback and rating your recent stay at The Maples Niseko. We are delighted to hear that you had a wonderful and enjoyable experience with us. At The Maples Niseko, our goal is to provide exceptional service and create memorable and seamless experiences for all our guests. It's incredibly rewarding to know that we were successful in making your stay special. We look forward to welcoming you back to The Maples Niseko in the future! Best regards, The Maples Niseko Team
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Very nice place. We had a 2+1 bedroom unit, rooms are beautiful & adequately equipped with all we may need. Toiletries, towels, humidifier, iron, drying racks, nespresso, toaster, kettle, cooking & eating stuff etc. the best part is, they are very very clean. It’s a ski in-out property. Ski lockers in the basement, ski down from the lift and store them in the lockers or put in your skis & ski down to take the lift. Staff are all helpful & friendly. Everyone speaks English, even arranged shuttle for us to go around hirafu. There’s also a physio onsite, managed to solve my daughter’s shin & ankle problem in just 1 session. We will stay here again, good pricing & most importantly, we had a fantastic stay.
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Date of stay: December 2023
Value
Location
Service
Trip type: Travelled with family
Room Tip:Lifts, ticket booth, transport to other areas, equipment rental are all within a short walk....
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Niseko Reviews, Revenue Management at The Maples Niseko
Responded 16 Jan 2024
Dear Sherpa507188, We would like to extend our heartfelt thanks for sharing your positive experience at The Maples Niseko. We are glad to hear that your stay with us was enjoyable. It's incredibly rewarding to know that we were successful in making your stay special. We look forward to welcoming you back to The Maples Niseko on your next visit to Niseko. If you have any special requests or preferences for your future stays, please do not hesitate to let us know. Your comfort and satisfaction are our top priorities. Again, thank you for choosing us, and we can't wait to have the pleasure of serving you again.
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We were so excited being what we thought was to be a bucket list ski trip of a lifetime, saved our dollars & wanted ski out ski in accommodation. We stayed for 11 nights in a studio apartment which was fine for the 2 of us, though with reading all of the reviews over the years from not being able to hang ‘anything’ at all pre or post ski, you would think The Maples may just listen after so many similar reviews?
A few simple wall hooks would be amazing, however not to be, bathroom or room. Anyway, quite insignificant in the big scheme of things. Where we were really disappointed was the obvious stench of raw sewerage in the ski locker room, it was repulsive. What really p*ssed us off were the staff were clearly instructed to pass this off to their ‘valued clients’ as nothing more than merely wet carpets. We felt physically ill each time we had to suit up to ski for the day & then reluctant to return knowing what we were in for. The cancelations policies upon when booking at The Maples are watertight, our rights to ask for a different room were almost scoffed at when requested.
I hope you are reading this Stephanie, pull your finger out & start listening to your clients. We would definitely NOT stay here again for how we were lied to & dismissed so quickly.
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Date of stay: January 2025Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
It was so good to be so close to the slopes. The proximity of the boot room to the entry to the family ski run made it easy to get going skiing! The Maples is also very close to some of the best restaurants and bars. The staff were friendly and helpful. But perhaps the best thing was our apartment, we had our three adult children with us and used two bedrooms and a tatami in a third sectioned off area. We also had three bathrooms. The kitchen was well facilitated, and the washer dryer was also very useful. The Maples is particularly good for anyone who is in Niseko for a short period and wants to make the most of their time. We were there for four nights and loved every minute of our time at The Maples and in Niseko.
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Date of stay: February 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Maples Niseko, Other at The Maples Niseko
Responded 25 Sept 2023
Dear KeeliGAPO, Greetings from The Maples Niseko! Thank you very much for leaving us a high rating! We loved having you at The Maples Niseko and hope to see you again.
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As many others have mentioned, the location is the best on the mountain. True ski in and ski out which leads you right to your ski lockers. It’s the only hotel in the area that is truly designed this way - the other hotels down the hill require you to hike up the bunny hill to jump on the lift whereas at the maples, you just throw your skis on and ski to the family lift. We are not beginner skiers but the set up at the hotel would be great for those just learning or those with young kids.
The hotel it self is nice and all that you need. Clean with a small kitchen which was ideal for making breakfast. Staff was also very kind and helpful with questions. We did not dine at the pizza restaurant at the hotel but it looked busy each night. Agreement with Rhythm is a nice touch - we were able to leave our rental skis at the lobby as we checked up for Rhythm to pick up at a later time.
The location in Hirfau is also ideal. Across the street from a grocery store and walking distance to all the top bars and restaurants in the area.
Would recommend to anyone visiting especially those who value the ski in/ ski out without having to take the bus all over town.
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Date of stay: December 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Maples Niseko, Other at The Maples Niseko
Responded 8 Jan 2023
Dear JessG739, Thank you for such a lovely review! We are so happy that you enjoyed your stay and that you found our location to be so convenient. Have a wonderful new year and we hope to see you soon in snowy Niseko. Best, Tash Sarmiento NISADE Hotel Manager
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The staff are beyond exceptional and nothing is a trouble or burden for them. I arrived with a knee issue and my brother in law left with one. The seen to us and made sure we were comfortable.
When we booked they arranged the lift passes, put us on contact with the ski rental, made sure restaurants stayed open for us, drove us around in -10C weather.
The staff are the happiest group of you people I’ve ever met. Special thanks to Tash, Alfred, Rio
Our room 313 had a semi view of the slope and an amazing view of the mountain. The town itself is clean and filled with good restaurants. It’s a ski town so everything is priced accordingly.
The resort is ski in with lockers in the basement where you can change and store the skies at night - just fantastic.
Then before you leave you can drop your rental at the concierge and it gets returned for you. Just fantastic!!!!
I will go back there.
Oh! We got 20cm of powder every day…
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Date of stay: December 2024Trip type: Travelled with family
Room Tip:Parking is close by. Have them arrange the lift passes and ski rental… keep life simple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Niseko Reviews, Revenue Management at The Maples Niseko
Responded 2 Jan 2025
Dear William, Thank you for sharing your experience with us. We’re glad to hear that our team was able to assist you during your stay and that Tash, Alfred, and Rio contributed to making your visit more comfortable. It’s wonderful to know that you enjoyed the convenience of our ski-in facility, the views from your room, and the local dining options. We’re also pleased that our services helped make your stay more enjoyable. We hope to welcome you back to The Maples Niseko in the future. Travel well, The Maples Niseko Team
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Fabulous ski in/out location, staying in a very spacious studio room that is modern, fully equipped with kitchen & laundry, comfortable king size bed, looking out to Mt Yotei. Ski lockers are all “in-house” so boots are nice dry & warm for the next day. Good food & beers at Three Trees Cafe within hotel. Staff always friendly & helpful.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from TheMaplesNiseko, Manager at The Maples Niseko
Responded 15 Feb 2020
Dear PandDatCopa, Thank you for taking the time to send your lovely feedback. Am so glad to hear you had a wonderful time here with us at the Maples and you enjoyed our in-house facilities, nothing beats dry warm boots and a good beer. It's nice to hear you got to see Mt Yotei, she's a beautiful sight when she comes out! I hope we can look forward to welcoming you back to the Maples next winter. Kind regards, Emma
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The Maples at Niseko is a superbly run hotel. It’s conveniently located and easy to walk to the gondola/ski lessons/supermarket/cafe and restaurants. In addition they offer a free service to drop and pick up so we never had to walk with our ski gear or of the weather was very cold! Staff is very friendly and go the extra mile to help. The place is run very efficiently and adds it a fun and relaxing holiday. It’s a ski in/ski out facility too. The concierge desk is very helpful with information and bookings and helped with all our requests. Rooms are tidy and well maintained. Will definitely return!
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Date of stay: March 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Niseko Reviews, Revenue Management at The Maples Niseko
Responded 14 Mar 2024
Dear Moobusshera H, Thank you for choosing and for sharing with us your feedback on your stay. We are delighted to see your high rating and read your positive review. Creating memorable experiences for our guests is what we strive for, and your review is particularly gratifying as we take pride in adding a personal touch to each guest's stay. It would be our pleasure to welcome you back to for another round of delightful experiences. Thank you for choosing , and we can't wait to have the privilege of serving you once again!
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We are just finishing up our stay for the second year in a row at The Maples in Niseko. When we came last year, it had been opened for only a few weeks and didn’t have any restaurants on site. This year, they have both Rokketo and Three Trees Cafe on site - which makes a huge difference......think great coffee onsite every morning before you head off for the slopes! And they also offer hot breakfasts.
The location is amazing. It is truly a ski in/out option. Even the hotels based at the bottom of the slope still need to walk up with gear to the chairlift but from The Maples, you just need to ski down from your apartment basement level where the lockers are located which store all your gear.
Apartment servicing is great. We stayed 5 nights and had full servicing on 2 days. And staff very accommodating to help with clearing bins in between and giving additional amenity supplies in between.
On both stays, we have experienced amazing service from the concierge. On this stay especially which was over NYE period, even though we were booking with late notice, all of our requests were managed and bookings confirmed before we arrived.
It’s a spacious apartment (2 bedroom on 5th floor, with views up the mountain and onto ski slope). Furnishings and appliances are top quality.
We’re already planning return trip this season and will for su4e stay here again.
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Date of stay: January 2020
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from TheMaplesNiseko, Manager at The Maples Niseko
Responded 5 Jan 2020
Dear Fiona P, Thank you very much for giving us a second stay for your winter holiday We will pass this positive review to all staff especially the concierge team, they will be delightful to hear this! We will see you again next Winter! Kind Regards Loren
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We stayed at The Maples in early March 2019. As stated in other answers above, there is a restaurant at the Maples. We only had cocktails there so I can't comment on the food. We didn't eat there because there are plenty of restaurants within easy walk of the Maples. There's lots of fabulous choices in Upper and Lower Hirafu (Niseko). Conceirge at The Maples were helpful and there are lots of reviews on Trip Advisor to help make your choice.
There are more places to choose from in the Kutchan-cho area.
PRICE RANGE
AU$291 - AU$379 (Based on Average Rates for a Standard Room)
LOCATION
JapanHokkaidoAbuta-gunKutchan-cho
NUMBER OF ROOMS
73
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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