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Ramat Niseko
83-78 Aza Yamada, Kutchan-cho, Abuta-gun 044-0081 Hokkaido
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Avg. AU$557 /night, 1/22 - 1/23
AU$579
per night
AU$491
per night
AU$403
per night
Jan
Feb
22 Jan
24 Jan
26 Jan
28 Jan
30 Jan
1 Feb
3 Feb
5 Feb
7 Feb
9 Feb
11 Feb
13 Feb
15 Feb
17 Feb
19 Feb
21 Feb
Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
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About
#4 of 48 Japanese pensions in Kutchan-cho
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Ramat is regarded by many as premier accommodation in Niseko. Our large western size ensuite rooms are an amazing contrast to the traditional small Japanese rooms found elsewhere. The lodge sports a 52″ LCD television with cable TV and extensive DVD library in the lounge area, bar & FREE pool table and set menu dinners in our restaurant that overlooks the magnificent Mt Yotei. With Ramat Lodge only a few minutes, less than two kilometres, away from the base chairlifts and just over a kilometre to the centre of the village the attraction of Niseko powder and its restaurants awaits you. With three different FREE shuttles services available (Grand Hirafu shuttle, our in-house and first tracks shuttle) you will not miss a second of the action whilst living in a seemingly secluded snow lodge retreat.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Skiing
Billiards
Free shuttle or taxi services
BBQ facilities
Baggage storage
Parking
Wifi
Bar / lounge
Snack bar
Vending machine
Darts
Shuttle bus service
Non-smoking hotel
Shared kitchen
Shared lounge / TV area
Laundry service
Self-serve laundry
Room features
Fireplace
Refrigerator
Room types
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Great View
Charming
Languages Spoken
English, Japanese
Location
83-78 Aza Yamada, Kutchan-cho, Abuta-gun 044-0081 Hokkaido
Name/address in local language
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 53 out of 100
53
24 Restaurants
within 1 kilometer
2 Attractions
within 1 kilometer
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
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Detailed Reviews
We stayed in Ramat Lodge for a week over the Christmas period. The lodge feels like you’re staying in a family member or friend’s own house. But what makes this place is the staff. Every single person who worked there was so kind and helpful and had such a positive impact on our stay. Although a little bit out of the main Hirafu town, the shuttle service to the slopes in the morning and the Niseko United bus, which runs every hour from the Midtown bus stop which is less than a 5 mins walk away, make the commute to town easy. We did walk it once but with the amount of snow we had while we were there it took us over an hour with two young children. Some of the normal features of the lodge weren’t operational this winter due to COVID so we would love to see it again in its regular state. We absolutely loved our stay and would come back for sure next time we are in the area.
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Date of stay: December 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Absolutely recommended! Sue and Alan are great hosts. Super friendly and extremely helpful. They even picked me up from the train station in Kutchan at night after I was stranded there on arrival and there were no buses or taxis left. Alan regularly takes the bus to the nearby lift station in Hirafu in the morning. Overall, there are a lot of young people there and you quickly make friends. There is also a bar in the lodge where you always have a great time in the evenings. The location of the accommodation is also great, which is not a given in the Niseko Resort, as many accommodations are located far away. There are several restaurants nearby within walking distance. The atmosphere in the lodge is great! I would go there again anytime!
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Date of stay: March 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Great value place to stay for a week of skiing or boarding in Niseko. Friendly and helpful staff. Nice Aussie breakfast with great scrambled eggs and plenty of toast and Vegemite etc. Useful First Tracks lift service at 8:00 am and ski hire pickup arrangement with Rhythm ski hire. Rooms comfortable and friendly communal eating area.
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Date of stay: February 2024Trip type: Travelled with family
Room Tip: Get your head around the free ski lift shuttle bus service asap. The Lodge is on the East Hirafu...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
good location, unfriendly staff, very poor breakfast and simple youth hostel facilities to
4 star price. avoid if you dont wanna be treated like a school group.
warm breakfast from 7.30am to 8am, after 9h you have to wash your own dishes
4 star price. avoid if you dont wanna be treated like a school group.
warm breakfast from 7.30am to 8am, after 9h you have to wash your own dishes
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Date of stay: February 2020
Location
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This family-run retreat has their act together! You feel cared for from the moment they pick you up until they drop you off. Nice communal breakfast and evening bar with pool table! Perfect to meet a lot of nice folks. I appreciated the all-day tea and coffee setup.
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Date of stay: March 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The staff were amazing! So warming and kind. Food was delicious and a huge varierty of options. The room and bathrooms spotless.
They organise early shuttles to the lifts.
They organise social games nights at the bar. Fun experience!!
They organise early shuttles to the lifts.
They organise social games nights at the bar. Fun experience!!
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Date of stay: January 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We had an amazing few days stay. Susie and Michael were amazing and highly helpful in navigating around town in addition to recommendation of spots. I would highly recommend this stay if you are wanting a very welcoming and homely stay which is close to town.
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Date of stay: December 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Allan, Sue and the whole team took great care of us. The room was warm, the location and shuttles made it easy to get into town. We really appreciated the breakfast every morning and Crud game on the Friday night. Great fun! Very social.
Daisy and Kieren
Daisy and Kieren
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
FACTS AND EVENTS IN CHRONOLOGICAL ORDER
I and my wife just returned recently from our Japan skiing holiday and we would like to share an unpleasant experience with an accommodation, Ramat Niseko (Ramat).
We booked a private twin-bed room for 6 nights over the New Year period from 27th December 2019 to 2nd January 2020, but only stayed 1 night.
27th December 2019
Upon arrival at Ramat in the afternoon, we were met by an unfriendly staff, no smile and gave the attitude that we were disturbing her. We found out that her name is ‘Tris’ or perhaps similar sounding names.
We were shown to our room Villa no. 4 by ‘Tris’ which was wall-to-wall with the common bathroom/toilet (please refer to the photos attached). This common bathroom/toilet’s was right at our bedroom’s doorstep.
When we booked Ramat via booking.com, we expressly stated that “We needed a quiet room as I have a medical condition”.
Before we could say anything, ‘Tris’ went on in a rather defensive manner saying that it is a quiet room facing the mountain and there are no roads running through.
At this juncture, we would like to point out that in their webpage, they mentioned: “Room facilities ........ ‘shared bathroom’; the next line in a different bullet point – it was under room facilities which stated ‘toilet’.
This could give the impression that the bathroom is shared but there are basic toilet facilities in the room such as a basin for washing up.
Upon query, ‘Tris’ said that their bathroom and toilet are together. Therefore, they are both shared.
Our response was then why not state explicitly that it is shared bathroom and toilet, instead of stating “shared bathroom” and in a separate line of the webpage stated “toilet”.
We believed that our message of needing a quiet room/medical condition was well understood by Ramat and we did not expect our appointed room would be wall-to-wall with the common bathroom/toilet. It is noteworthy that there are 3 other villa private rooms that should not be wall-to-wall with the common bathroom/toilet.
We immediately raised our concerns about the wall-to-wall common bathroom/toilet as our previous experiences have informed us that it would be noisy, shower noise, water pumping system etc.
‘Tris’ retorted that the owner had slept in the room and did not hear any noise.
That night, we heard other guests walking to and from the common bathroom/toilet, opening, closing and sometimes slamming the toilet door, water pumping noise, and the other usual noises when the bedroom is located wall-to-wall with a common bathroom/toilet.
Moreover, the flooring is made with some “hollow wood-like” material, and therefore amplifying the noise of the footsteps whenever someone walked to and from the common bathroom/toilet.
Needless to say, I had a sleepless night.
28th December 2019
In the morning, we packed our luggage and checked out.
We requested ‘Tris’ to provide a receipt that we have checked out and that everything is in order.
‘Tris’ flatly refused and said rather rudely that Ramat does not issue any receipt for guests when checking out.
After I insisted, she finally half-printed and half-handwritten a receipt of sort without putting any reference of the person writing it.
Upon request, she wilfully refused to put her name on the paper.
‘Tris’ then raised her voice “I am frustrated about the situation, I am caught in the middle”, and proceeded to abuse me and my wife with words such as “silly” about asking for her name.
I had no choice but to raise my voice in response in order to stop ‘Tris’ for the uncalled-for attitude by pointing out that we were frustrated too. No sleep, difficulties finding other accommodations during the New Year period in Niseko.
After some unpleasant drama, ‘Tris’ finally put a name there, which was not ‘Tris’ but Patricia Nannington.
Of note, ‘Tris’ sarcastically asked us whether we wanted to check her identity card.
It was stated in our booking that transport will be provided to and from Ramat to the Welcome Center in Niseko.
Subsequently a man came up, claimed he is the owner Alan, and will take us to the Welcome Centre.
Before doing so, the first thing he did was to raise his voice in a threatening manner “You want a war, you will get one”.
During the journey to the Welcome Centre, his words were much more abusive and menacing in a bullying manner such as those below:
“I have special connection with the local police”. Puzzling!
“I have successfully asked booking.com to blacklist three of my guests”.
“You will not get any refunds”.
Alan mentioned this several times and the irony of this was that we had never spoken a single word about refunding as we just want to get away from this nasty place. But he just kept talking about not giving us refunds.
We tried to avoid an unpleasant conversation during the car journey. Unfortunately Alan just kept fuelling his own abusive and threatening words in a perpetual manner throughout the entire trip to the Welcome Centre.
In conclusion, such extreme unbecoming attitude from a hospitality service provider cannot be condone and left unchecked.
We would like to share this bad experience so that fellow travelers would be informed.
Ps: It should be noted that there should only be 4 villa rooms, majority is hostel-style accommodation. Our review is based on the villa room. Hence, the overall score of the reviews of this property should be taken in perspective.
I and my wife just returned recently from our Japan skiing holiday and we would like to share an unpleasant experience with an accommodation, Ramat Niseko (Ramat).
We booked a private twin-bed room for 6 nights over the New Year period from 27th December 2019 to 2nd January 2020, but only stayed 1 night.
27th December 2019
Upon arrival at Ramat in the afternoon, we were met by an unfriendly staff, no smile and gave the attitude that we were disturbing her. We found out that her name is ‘Tris’ or perhaps similar sounding names.
We were shown to our room Villa no. 4 by ‘Tris’ which was wall-to-wall with the common bathroom/toilet (please refer to the photos attached). This common bathroom/toilet’s was right at our bedroom’s doorstep.
When we booked Ramat via booking.com, we expressly stated that “We needed a quiet room as I have a medical condition”.
Before we could say anything, ‘Tris’ went on in a rather defensive manner saying that it is a quiet room facing the mountain and there are no roads running through.
At this juncture, we would like to point out that in their webpage, they mentioned: “Room facilities ........ ‘shared bathroom’; the next line in a different bullet point – it was under room facilities which stated ‘toilet’.
This could give the impression that the bathroom is shared but there are basic toilet facilities in the room such as a basin for washing up.
Upon query, ‘Tris’ said that their bathroom and toilet are together. Therefore, they are both shared.
Our response was then why not state explicitly that it is shared bathroom and toilet, instead of stating “shared bathroom” and in a separate line of the webpage stated “toilet”.
We believed that our message of needing a quiet room/medical condition was well understood by Ramat and we did not expect our appointed room would be wall-to-wall with the common bathroom/toilet. It is noteworthy that there are 3 other villa private rooms that should not be wall-to-wall with the common bathroom/toilet.
We immediately raised our concerns about the wall-to-wall common bathroom/toilet as our previous experiences have informed us that it would be noisy, shower noise, water pumping system etc.
‘Tris’ retorted that the owner had slept in the room and did not hear any noise.
That night, we heard other guests walking to and from the common bathroom/toilet, opening, closing and sometimes slamming the toilet door, water pumping noise, and the other usual noises when the bedroom is located wall-to-wall with a common bathroom/toilet.
Moreover, the flooring is made with some “hollow wood-like” material, and therefore amplifying the noise of the footsteps whenever someone walked to and from the common bathroom/toilet.
Needless to say, I had a sleepless night.
28th December 2019
In the morning, we packed our luggage and checked out.
We requested ‘Tris’ to provide a receipt that we have checked out and that everything is in order.
‘Tris’ flatly refused and said rather rudely that Ramat does not issue any receipt for guests when checking out.
After I insisted, she finally half-printed and half-handwritten a receipt of sort without putting any reference of the person writing it.
Upon request, she wilfully refused to put her name on the paper.
‘Tris’ then raised her voice “I am frustrated about the situation, I am caught in the middle”, and proceeded to abuse me and my wife with words such as “silly” about asking for her name.
I had no choice but to raise my voice in response in order to stop ‘Tris’ for the uncalled-for attitude by pointing out that we were frustrated too. No sleep, difficulties finding other accommodations during the New Year period in Niseko.
After some unpleasant drama, ‘Tris’ finally put a name there, which was not ‘Tris’ but Patricia Nannington.
Of note, ‘Tris’ sarcastically asked us whether we wanted to check her identity card.
It was stated in our booking that transport will be provided to and from Ramat to the Welcome Center in Niseko.
Subsequently a man came up, claimed he is the owner Alan, and will take us to the Welcome Centre.
Before doing so, the first thing he did was to raise his voice in a threatening manner “You want a war, you will get one”.
During the journey to the Welcome Centre, his words were much more abusive and menacing in a bullying manner such as those below:
“I have special connection with the local police”. Puzzling!
“I have successfully asked booking.com to blacklist three of my guests”.
“You will not get any refunds”.
Alan mentioned this several times and the irony of this was that we had never spoken a single word about refunding as we just want to get away from this nasty place. But he just kept talking about not giving us refunds.
We tried to avoid an unpleasant conversation during the car journey. Unfortunately Alan just kept fuelling his own abusive and threatening words in a perpetual manner throughout the entire trip to the Welcome Centre.
In conclusion, such extreme unbecoming attitude from a hospitality service provider cannot be condone and left unchecked.
We would like to share this bad experience so that fellow travelers would be informed.
Ps: It should be noted that there should only be 4 villa rooms, majority is hostel-style accommodation. Our review is based on the villa room. Hence, the overall score of the reviews of this property should be taken in perspective.
Read more
Date of stay: January 2020
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Had a fantastic Xmas Stay over at Ramat Niseko from 23-28 Dec 2017! Excellent service from Katie and Joanne who helped me select the best option for car rental which was the Toyota Fielder, 4W drive, that got me safety to Niseko and back to Chitose Airport. Plenty of space and a very comfortable ride.
Accommodation was very homely. Nothing modern but very cozy place to stay. Room was big and I chose one with toilet and shower facilities! They fixed me closest to the main door and on level a where I had a much easier time getting my super luggage in!
Enjoyed the stay, together with the plenty amount of snow that came! Will definitely stay there again!
Simple breakfast but good enough to start your day !!
Thanks again for the great service!
Oh not to forgot Gary who was busy clearing the tons of snow with his amazing machine everyday to make sure that we get out of the house !! 8)
Cheers!
Accommodation was very homely. Nothing modern but very cozy place to stay. Room was big and I chose one with toilet and shower facilities! They fixed me closest to the main door and on level a where I had a much easier time getting my super luggage in!
Enjoyed the stay, together with the plenty amount of snow that came! Will definitely stay there again!
Simple breakfast but good enough to start your day !!
Thanks again for the great service!
Oh not to forgot Gary who was busy clearing the tons of snow with his amazing machine everyday to make sure that we get out of the house !! 8)
Cheers!
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Date of stay: December 2017Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Katie C, Manager at Ramat Niseko
Responded 30 Apr 2018
Thank you for your exceptional feedback. We appreciate your kind words of encouragement. It was a pleasure to having you and your daughter and we hope to see you again in the future.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
"Get your head around the free ski lift shuttle bus service asap. The Lodge is on the East Hirafu line. Know the driver knock off tines!!"Read full review
"started off in a dorm in Ramat Lodge, then loved it so much extended the stay and moved to Snowgum. Both lodges are fantastic."Read full review
PRICE RANGE
AU$245 - AU$528 (Based on Average Rates for a Standard Room)
LOCATION
JapanHokkaidoAbuta-gunKutchan-choNiseko Onsen
NUMBER OF ROOMS
10
Prices are provided by our partners, and reflect total costs of the stay, including all taxes and fees known to our partners. Please see our partners for more details.
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Frequently Asked Questions about Ramat Niseko
Which popular attractions are close to Ramat Niseko?
Nearby attractions include ST-Gallery Niseko (0.5 km).
What are some of the property amenities at Ramat Niseko?
Some of the more popular amenities offered include free wifi, free breakfast, and a lounge.
What food & drink options are available at Ramat Niseko?
Guests can enjoy free breakfast, a lounge, and barbeque facilities during their stay.
What are some restaurants close to Ramat Niseko?
Conveniently located restaurants include Tsubaratsubara, Graubunden, and Ichimura.
Are any cleaning services offered at Ramat Niseko?
Yes, laundry service and self serve laundry are offered to guests.
Which languages are spoken by the staff at Ramat Niseko?
The staff speaks multiple languages, including English and Japanese.