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Plaza Sutera Biru

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Traveller (44)
Room & Suite (16)
Dining (13)
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Overview
  • Excellent21%
  • Very good65%
  • Average14%
  • Poor0%
  • Terrible0%
Travellers talk about
“the river”(2 reviews)
“suite”(4 reviews)
“lobby”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
3 Star Hotel
All hotel details
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Reviews (14)
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1 - 5 of 13 reviews
Reviewed 23 November 2017 via mobile

We are placed to this hotel as the one we requested was fully booked. The immigration staff also know about PSB. The driver fetched us from the airport to the hotel of about 1.5 hour. It located behind or after V-plaza hotel. PSB a I...More

4  Thank Heng How N
Reviewed 7 November 2017 via mobile

I stayed for just over a week and it was good. Suite was spacious and clean. Front desk staff were always friendly and helpful. Cleaners were diligent every day - they didn’t miss anything (including 1 packet of sugar I used). The restaurant downstairs serves...More

1  Thank keithmN9453TG
Reviewed 29 July 2017

Spend 3 weeks on Business trip, nice, clean, wifi ok (Tour de France no problem), nice staff, the restaurant in the lobby was ok, some misunderstandings due to menu card in Malaysian language. Good location close to the river (take care of the crocodiles, I...More

1  Thank Jacob T
Reviewed 22 June 2017

I stay there for a 3 nights. Suite not bad at all but no restaurant in Hotel. Breakfast arrived cold. For a meal had to go somewhere else. TV remote had flat battery. WiFi was on and off all day. Suite was clean and bed...More

Thank Oliver F
Response from Plaza Sutera Bi... H, Assistant Guest Service Manager at Plaza Sutera BiruResponded 28 June 2017

Dear Ofarkas, Greetings from Brunei Darussalam! At Plaza Sutera Biru Hotel, we strive to provide the best service to our guests and we take pride in ensuring our guests’ comforts are met. Therefore we appreciate your honest feedback. Thank you very much for your comment....More

Reviewed 7 August 2015

I had a log term stay here for work and found the room to be extremely comfortable for the duration. The housekeeping staff do an excellent job and the room was always spotless. The in room WiFi is of medium quality but frequently dropped. Reception...More

1  Thank EdinburghPrivateEye
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About
Amenities
Top amenities
Room Service
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Room Service
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Airport Transportation
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Minibar
Things to do
Restaurant
Details
Price range
USD 150 - USD 480 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
Details
Price range
USD 150 - USD 480 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
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Traveller (44)
Room & Suite (16)
Dining (13)
Questions & Answers
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Posting guidelines
Room Tips
"No kitchen in room X07 & X08"
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"Junior suite is great"
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"Request river view. Can always ask for a larger fridge for extended stays."
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