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The Busena Terrace

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1,056 Reviews from our TripAdvisor Community

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Showing 61: English reviews
Hong Kong, China
Level Contributor
77 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 1 week ago NEW via mobile

The hotel is location is convenient next to the beach. Nice pool, all well kept. Good WI-FI. We rented bicycles through their activity Center. Overall atmosphere: OK. Beautiful views from hotel reception / lobby.

Helpful?
Thank Jav_Coro
New York City, New York
Level Contributor
228 reviews
104 hotel reviews
common_n_hotel_reviews_1bd8 116 helpful votes
Reviewed 1 week ago

My English review will follow after review in Japanese. Scroll down for English Review. 家族三人で久しぶりの家族旅行。 私は、ニューヨークから家族に会うために3日間だけの沖縄旅行をすごく楽しみにしていました。今回の旅行は色々なリゾートを楽しもうと、3泊全て違うリゾートに泊まりました。 一泊目は、百名伽藍、二泊目に、ブセナテラス、三泊目はリッツカールトンというコースでした。どのホテルでも、最高のおもてなしを経験したいと、全て上のカテゴリーのお部屋を選択し、ブセナテラスでは、一泊16万円のクラブコテージラグジュアリースイートを選びました。 まず、百名伽藍からブセナテラスにつき次第、クラブコテージに泊まる人たち限定のクラブラウンジへ。そこでチェックインなどを済ませ、お部屋へ行き、ランチ時間だったので、ホテル内にある中華を食べに行きました。 中華レストランの男のウエーターは、すごく対応がよかったです。 ご飯の質はあまりよくなく、高級中華とはいえないような味でした。 ランチは三人で8000円程度。 そこから、グラスボトムボートと、海底博物館に行き、ホテルの売店でお買い物。 泡盛、おつまみをはじめ、色々な物が売っていました。 値段は他と比べ高め。ここで買うなら近くのお土産やで買った方が安いです。 そして、海外発送も行っていません。 そして、夕食は、日本食を予約していたので、レストランに行き、オーダーをして、一品目が出てくる少し前にマネージャーが私のところに来て、臭い雑巾を私の左肩にかけてきました。 何事かと思うと、レストランで、タトゥーを隠さなくては食べることが出来ないと言ってきました。そして、リゾート自体でも、タトゥーが禁止だといってきました。私は家族3人でおとなしく座っているだけです。そして、私の左肩にあるのは、小さなティンカーベルのタトゥー。 びっくりしました。 こんな差別行為が許されるホテルがあるなんて信じられません。 しかも、今まで一日中何の問題もなく過ごせていたのにいきなり晩御飯のときになってそんなことを言われるなんて考えられないものです。 今まで数々の世界中の最高級ホテルに泊まってきましたが、こんなことを言われたのは初めてでした。そして、雑巾、、、。失礼にも程があります。 ここから私は、ルームサービスと、部屋にいることしかホテルからは許可されないといわれました。タトゥーを隠さない限り部屋から出られないということです。 タトゥーは、文化においてそれぞれ違う意味を持っています。 ニュージーランドのマオリ、インドでのへナタトゥー(このホテルでは、シールや、偽のタトゥーも禁止とのことです。)、死んだ人をリスペクトするという意味でのタトゥーなど深い理由のものもたくさんあります。 その後のホテルの対応も全く納得できないもので、ホテルの支配人、副支配人共に留守にしてるといい、ホテル経営の上の人と話すことは出来ませんでした。 リゾート自体も、高級とはいえないリゾートで、みんながっかりすると思います。 こんな小さな目でしかみれないリゾートに、世界の人が泊まってほしくないです。 二度と泊まりたくない、と思ったはじめての最悪リゾートです。そして、ご飯本当にまずすぎます。食べれませんでした。 リッツカールトンなどの食事とサービスとは比べられようにありません。 You should stay away from this hotel if you have tattoo. They have a "no tattoo policy" at the hotel which... More 

Helpful?
1 Thank Rurina
Den Bosch, The Netherlands
Level Contributor
212 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
Reviewed 3 weeks ago

First, I want to write a bit about my adventure in finding a place to stay in Okinawa, then i will get into this hotel specifically. I found it extremely difficult to plan this part of our trip because it's so difficult to get a feel for what Okinawa would be like from information online, so i want to try... More 

Helpful?
Thank Lindsay B
Hawaii
Level Contributor
112 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 4 weeks ago

Quiet family oriented beach front resort hotel located in Nago, northern Okinawa, modern clean accommodations with great service. Not for the partying type. Glass bottom boat and an underwater fish observatory is connected to the hotel with a beach front walkway. Free shuttles to local convenience stores. It is about 90 minutes drive to downtown Naha so a rental car... More 

Helpful?
Thank Peter T
Level Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 October 2016 via mobile

This hotel is located at pretty beautiful beach. View from your window must be great. But service is just like ordinary local hotels in Okinawa. Since this hotel has some facilities which can hold large international conferences, visitors from overseas must stay here frequently. Service quality will be hopefully improved.

Helpful?
2 Thank nyamamot39
Dania Beach, Florida
Level Contributor
154 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed 17 September 2016

My family took me here to see the ambience of the place. What a great resort, sprawling and beautiful. We went on the pier to look at the fish in the water. We got to see blue starfish. We also ate at the restaurant near the pier. The restUrant had a great atmosphere. We just had dessert which was ice... More 

Helpful?
Thank LindasDoral
Ocean Grove, Australia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 7 September 2016 via mobile

Whilst the hotel is situated in a stunning location unfortunately the rooms themselves are very tired & showing their age. During the peak period the hotel was unable to seat all guests for breakfasts meaning up to a 1 hour wait, which is ridiculous. The beach is glorious but you are only allowed to swim in a small sectioned off... More 

Helpful?
1 Thank klsargent
New York City
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 18 July 2016

Upscale resort with probably the best location of any resort in Okinawa on a large property with terrific ocean views and a private beach. The resort is located close to Nago and a number of the Okinawa area attractions such as the aquarium. We rented a car at the on-site Orix rental agency, which I would recommend if you plan... More 

Helpful?
Thank treetownal
Ashiya, Japan
Level Contributor
7 reviews
Reviewed 1 July 2016 via mobile

This was our third visit here at Busena Terrace, my daughter loved the hotel as a little girl, and still is her favorite hotel. Very family, baby friendly. Might not be the romantic escape but the Japanese hospitality and service is one of the best here in Okinawa. Restaurants are good and The view is just so beautiful! Many beach... More 

Helpful?
Thank Maih0
Singapore, Singapore
Level Contributor
5 reviews
5 hotel reviews
Reviewed 25 June 2016 via mobile

Enjoyed our holiday tremendously. Rooms were spacious & we managed to get connecting rooms for our children. The ocean view rooms were definitely worth the extra $$ Bed was firm & comfortable with two kinds of pillows - firm & soft. Strangely, for a hotel of this grade, they do not have king-sized bed. They pushed two super single beds... More 

Helpful?
Thank KowYL

1,173 photos of this hotel

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Deluxe Elegant Room (50)
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Deluxe Natural Garden View Room (56)
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Gazebo Terrace Room (56)
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Luxury Club Cottage Suite (59)
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Food & drink at the hotel
Fanuan
Fanuan
Cuisines: French
Ryutan
Ryutan
Cuisines: Japanese
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry

Additional Information about The Busena Terrace

Address: 1808 Kise, Nago 905-0026, Okinawa Prefecture
Region: Japan > Kyushu-Okinawa > Okinawa Prefecture > Nago
Price Range: $361 - $1,013 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Busena Terrace 4.5*
Number of rooms: 410
Reservation Options:
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Also Known As:
Busena Terrace Beach Hotel Nago
Busena Terrace Beach Nago
The Busena Terrace Japan/Okinawa Prefecture
Hotel Style:
#1 Family Hotel in Nago
#1 On the Beach Hotel in Nago
#2 Luxury Hotel in Nago
#4 Romantic Hotel in Nago
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Questions & Answers

Here's what travellers have asked, with answers from The Busena Terrace staff and other travellers.
5 questions
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Questions? Get answers from The Busena Terrace staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go elsewhere.”
 of 5 bubbles Rurina, 23 Nov 2016 | Read review
“Worth paying for the sea view”
 of 5 bubbles celineb735, 9 Jun 2016 | Read review
“Ocean view rooms are worth it. WIFI is spotty.”
  • View from room
 of 5 bubbles Mohammedyu, 9 Feb 2016 | Read review
“Rooms facing the ocean are much more scenic though expensive.”
 of 5 bubbles 19ChrisK, 1 Oct 2015 | Read review
“Ocean rooms have the best view.”
 of 5 bubbles Cony0311, 23 Sep 2015 | Read review
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