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Okinawa Marriott Resort & Spa

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1,159 Reviews from our TripAdvisor Community

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Showing 184: English reviews
Vancouver, Canada
Reviewed 1 week ago

Absolutely amazing hotel! We were greeted with friendly staff when we arrived. Check-in usually starts at 3 pm. Thankfully, my Marriott membership allowed us to check in earlier at noon. We even received an upgrade to the executive floor as well. Thank you so much! The executive floor was amazing! We absolutely love the executive lounge, and it was always...

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Helpful?
Thank Kate W
Asia
Reviewed 2 weeks ago

As a lifetime Platinum member celebrating birthday, this is the first Marriott did not offer anything until I complained!! What kind of standard now Marriott is offering?! They upgraded to the Suite room but I have to be honest, this hotel is very old and not very clean feel! the lounge is primitive offering little food choices!! Do not expect...

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Helpful?
Thank Frequent T
OkinawaMarriott, Manager at Okinawa Marriott Resort & Spa, responded to this review

Dear Valued guest, Thank you very much for being our loyal customer and appreciate for your recent visit to Okinawa Marriott Resort & Spa. Please accept my sincere apologies for not being able to exceed your expectation . I have taken your comments very seriously and re-consider our service standard and will review the process of training once again. I...

Hong Kong
Reviewed 2 weeks ago via mobile

First off, the room was ok, Big and clean. But if you are a non-Japanese speaker and hoping for relaxing trip, stay away from Marriott Okinawa. My wife and I booked the room directly from Marriott and we are also members of Marriott club. However, Okinawa Marriott offered no welcome to loyal patrons, not even a drink. Check-in: no one...

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Helpful?
Thank Gordon C
OkinawaMarriott, Manager at Okinawa Marriott Resort & Spa, responded to this review

Thank you very much for your recent stay at Okinawa Marriott Resort and Spa. We truly appreciate your time to share your valuable comments. Our sincere apologies for all the unpleasant experience during your stay. We are very sorry to learn that the quality of service provided by our front desk staff and our hotel room amenities did not meet...

Reviewed 3 weeks ago via mobile

Here for a Hotel Inspection as a well traveled Rep, Travelled from Ireland,UK, then onto Hong Kong, then Okinawa where I'm visiting 5 Hotels in 5 day's and So far the Marriott wins hands down..On Arrival I was met at the main door where my bags were taking to my room on the 15th floor where I am Now. I...

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Helpful?
Thank MrMarkieSparkie
Frankfurt, Germany
Reviewed 3 weeks ago

Where to start, I guess with Okinawa in general. We arrived near the end of October and spent two nights in Naha at the Estinate (can also recommend). The plan was to pick up a translation of my driver license (needed for those with a German license) in order to grab the rental car on Sunday. However, because of a...

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Helpful?
Thank Kyle M
Hong Kong, China
Reviewed 4 weeks ago

large hotel with plenty of parking spaces. rooms are clean and bright. the swimming area is real big. we spent quite a lot of times in those children's pool, leisure pool, indoor pool, outdoor jacuzzi, steam room.... the only downside of the hotel is that it's located on the hill so it's far from the beach. you have to take...

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Helpful?
Thank 22lorho
Toronto
Reviewed 4 weeks ago

The hotel is big and beautiful. Pool is very fun with a big family area. Breakfast and dinner buffet is wonderful which provides both Japanese and western choices. Room size is very generous and standard Marriott good amenities. The only down side is that it is located on hillside and 20 minutes walking distance from beach. The hotel does provide...

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Helpful?
Thank MrTwelve
Auckland
Reviewed 4 weeks ago

Booked here for 3 nights checked out after 2. Swimming pool closes 1 Nov although still 28c. No warning given when booking. Bathroom renovations in room next door woke us up. No warning given. No apologies. A very boring hotel in an area that has basically no western style eating. Would strongly suggest there is better than here.

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Helpful?
1Thank Beavan G
OkinawaMarriott, Manager at Okinawa Marriott Resort & Spa, responded to this review

Dear valued guest, Thank you very much for your recent stay at Okinawa Marriott Resort and Spa. Thank you very much for kindly taking your time to share your valuable comments. We sincerely apologize for the all unpleasant experience during your stay. We are supposed to notify guests in regards to repair work, that causes noise and the change of...

Reviewed 5 weeks ago

Very nice hotel with large and spacey rooms, excellent swimming pools and good choice of restaurants. Beach is a bit too far out, but still walking distance. Swimming/relax area is huge and wasn't crowded during our visit. Few unpleasant surprises: fireworks on Friday night without any notice, room doors are not very sound proof, line for breakfast is long any...

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Helpful?
Thank Vilo T
Hawaii
Reviewed 18 October 2016

Large comfortable rooms with excellent friendly service. Located in the north side of the island about 90 minutes' drive north of the airport and downtown Naha, taxi and bus fares are high so it is better to rent a car. Beaches around here are very nice, Hotel provides free shuttles on demand to 2 beaches.

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Helpful?
Thank Peter T

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Okinawa Marriott Resort & Spa

Address: 1490-1 Kise, Nago 905-0026, Okinawa Prefecture
Region: Japan > Kyushu-Okinawa > Okinawa Prefecture > Nago
Price Range: $178 - $807 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Okinawa Marriott Resort & Spa 4*
Number of rooms: 361
Reservation Options:
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Also Known As:
Okinawa Marriott Resort And Spa
Okinawa Marriott Hotel Nago
Marriott Hotel Nago
Marriott Hotel Okinawa
Nago Marriott
Okinawa Marriott Resort & Spa Japan/Okinawa Prefecture
Hotel Style:
#3 Luxury Hotel in Nago
#3 Romantic Hotel in Nago
#4 Family Hotel in Nago
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Questions & Answers

Here's what travellers have asked, with answers from Okinawa Marriott Resort & Spa staff and other travellers.
29 questions
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Hong Kong, China

See all questions (29)

Questions? Get answers from Okinawa Marriott Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“1501 and 1521 have a hot tub and ocean view. A connecting suite can be used for families that want extra space and corner views.”
 of 5 bubbles kylem630, 9 Nov 2016 | Read review
“stay away from elevators”
 of 5 bubbles vilot, 31 Oct 2016 | Read review
“We asked for high floors away from elevators with ocean view and no smoking.”
 of 5 bubbles G5206CLpetert, 18 Oct 2016 | Read review
“take room with pool view”
 of 5 bubbles AnggiA_13, 11 Oct 2016 | Read review
“Get ocean views”
 of 5 bubbles 532adri_ns, 25 Aug 2016 | Read review
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