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04/06/2017 05/06/2017
1 room 2 adults 0 children
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332 Reviews from our TripAdvisor Community

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Showing 327: English reviews
London, Ontario
Reviewed 18 March 2017

From a great first impression upon checkin with Alana who was so very helpful with all my questions to check out with a very friendly Kiefer it was an all around fine stay. Very clean room, spacious layout with 1 bedroom, kitchenette, living room area. Fairly quiet first 2 days/nights but Thursday night a tad louder in the hallways later...

Thank KISSarmy24
James H, Vice President of Hospitality at Mosaic, responded to this review

Dear KISSarmy24, Awe, how kind of you to recall names and mention them in your review, we will be sure to direct your comments to Alana and Kiefer’s leadership team to ensure they are recognized for a job well done. The rooms are lovely and spacious; the kitchenette is a great bonus to heat up or cook a light meal....

Welland, Canada
Reviewed 7 March 2017

My wife and I spent a delightfull weekend at Mosaic in the Blue Mountain resort. We have been here before and continue to be very pleased withe the cleanliness and convenience being in the village close to restaurants and the ski slopes. This hotel was renovated since our last visit and it was done with taste. B Welland

1Thank Birtrum_13
James H, Vice President of Hospitality at Mosaic, responded to this review

Dear Birtrum_13, Thank you for posting a review on Trip Advisor following your recent visit to Blue Mountain Resort and the Mosaic Suites. We are delighted to see that you enjoyed your stay and liked the renovations that were recently done at this property, it really turned out well. Yours in Hospitality, On behalf of Blue Mountain Resorts LP James...

Ottawa, Canada
Reviewed 6 March 2017 via mobile

Great location right in the village. Decent rooms and a really nice year-round outdoor pool and hot tub. Bath robes are included but we had to ask for ours. The pillows aren't very nice so bring your own. The hotel is overpriced but still quite nice and clean. Wifi is not included which we found absolutely ridiculous considering the price...

Thank 1414_14
James H, Vice President of Hospitality at Mosaic, responded to this review

Dear 1414_14, Great feedback, thank you for sharing on Trip Advisor, the outdoor heated pool and hot tub are very popular with guests of this property. Oh dear, it appears that our cleaning associates missed a step and neglected to replenish the robes prior to your arrival, we’ll be sure to direct this comment to the leadership team in our...

Ontario Canada
Reviewed 5 March 2017

I've visited Blue Mountain several times however this was my first stay at the Mosaic and it did not disappoint. The staff were friendly, accommodating and informative. I found the three bedroom condo clean, comfortable and spacious. The kitchen was well equipped. In spite of the rain during the first couple of days, we still managed to entertain ourselves by...

Thank lovepuntacana_9
James H, Vice President of Hospitality at Mosaic, responded to this review

Dear lovepuntacana_9, Thank you for this lovely feedback, we are delighted to hear how well you enjoyed your stay and the freshly refurbished rooms at Mosaic. We truly appreciate the shout out to our fabulous associates; they take great pride in delivering outstanding customer service. It’s great to hear that you navigated the chaotic weather during your stay and managed...

Toronto, Canada
Reviewed 2 March 2017

Overall hotel is good. Having an outside pool in the winter is great. Staff are friendly although not always efficient. The place is not perfectly maintained but it's mostly fine. Rooms are small. Not sure it's worth the price versus other hotels at Blue. And why oh why don't the include parking or wifi. It's also a bit of a...

Thank chimp123574
James H, Vice President of Hospitality at Mosaic, responded to this review

Dear chimp123574, Thank you for taking the time to review your recent visit to Blue Mountain Resort and the Mosaic Suites. I think most guests of this property would share your sentiments, the outdoor, year round heated pool and hot tub is lovely, particularly on a snowy night. It depends on what size room you select, we have a variety...

Stoney Creek
Reviewed 27 February 2017 via mobile

Visited Blue Mountain during university week with my step son. It was 15 degrees Celsius and sunny. We booked the stay and ski package. Included over night stay and day night lift tickets for the 2 of us which is a savings from buying individually. We arrived after 1pm and our room was available for check in. We were asked...

Thank Greg S
James H, Vice President of Hospitality at Mosaic, responded to this review

Dear 411jamesbond, Great review, sounds like you fit a lot into a short overnight stay and the weather, like spring skiing in February. The underground parking offers ultra-convenient, and in particular when the weather is inclement or the ground is messy. Yes, in Mosaic the Studio, Bachelor and 1 bedroom units all offer kitchenettes, the 1-bedroom with den and larger...

Brantford, Canada
Reviewed 26 February 2017

this will be our last stay here. have been coming since it opened. in general may start heading to quebec as i think i am done with blue mountain all together. hotel is dirty, staff are just "doing a job" skiing was mediocre (weather related so ) and all eateries were a disaster overall dirty / lack of customer service...

Thank engineboy75
James H, Vice President of Hospitality at Mosaic, responded to this review

Dear engineboy75, We appreciate your feedback and regret that you did not enjoy your stay on this occasion, this is certainly not the experience we take pride in delivering. On a quick overview of many reviews on this site, it is evident that we see many great reviews but as with any business, we also see less favorable ones too....

Reviewed 25 February 2017

Simply put: Booked a Studio Boutique; was given a bachelor suite for myself and teenage daughter. The room was right off the elevator beside an ice machine. X The listing of amenities states the room has a wireless internet connection (good for travelling with a teenager); in another area of the listing it indicates there is a charge. This was...

Thank Michele D
James H, Vice President of Hospitality at Mosaic, responded to this review

Dear Michele D, We appreciate your review and the key points you found disappointing, particularly the website listing or descriptions of rooms and amenities. Your comments prompted us to review the site quickly to determine how vague these offerings were. Here is an excerpt directly from the Mosaic page on our website; the amenities would be the same for Studio,...

Oakville, Canada
Reviewed 23 February 2017 via mobile

The rooms are really nice but not handicap friendly. There are to many stairs although we asked for a handicap room for my wife who at this point needs wheelchair accessible rooms. The room did have nice beds and 3 washrooms. The rooms were tastefully furnished.

Thank raybob009
James H, Vice President of Hospitality at Mosaic, responded to this review

Dear raybob009, Thank you for this review of your recent stay in the Mosaic suites at Blue Mountain Resort. We are pleased to hear that you thoroughly enjoyed your stay and the comfort and room décor. We regret to hear that you found the unit to have more stairs than desirable to accommodate a wheelchair. The Mosaic suites are generally...

Beamsville, Canada
Reviewed 18 February 2017

We stayed at he mosaic for my wife 40th b-day. We had two rooms for 5 of us and 2 others at another lodge. Place was nice and so was the price stayed in march 2016.NO skiing because the weather was warm but the hot tub was fun and so was the night life.

Thank twool2017
James H, Vice President of Hospitality at Mosaic, responded to this review

Dear twool2017, Happy 40th to your lovely wife from all of us here at Blue, we’re delighted to hear you chose to celebrate here and by all accounts it sounds like it was a successful adventure. It is most unfortunate when the weather is uncooperative, and yet nothing we can do about it, it’s great to hear you made the...

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Hotel & Grounds (17)
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Management photos: Courtesy of the property manager

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04/06/2017 05/06/2017
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  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Free Parking
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Mosaic

Address: 108 Jozo Weider Blvd, Blue Mountains, Ontario L9Y 3Z2, Canada
Region: Canada > Ontario > Grey County > Blue Mountains
Price Range: $111 - $326 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Mosaic 2.5*
Number of rooms: 163
Reservation Options:
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Also Known As:
Mosaic Hotel Blue Mountains
Mosaic Hotel Collingwood
Mosaic Resort Collingwood
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Questions & Answers

Here's what travellers have asked, with answers from Mosaic staff and other travellers.
7 questions
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Mississauga, Ontario, Canada
over a year ago

See all questions (7)

Questions? Get answers from Mosaic staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not all rooms have balconies.”
MissO791, 17 Apr 2017 | Read review
“Rooms in another hotel are likely much better.”
74micheled, 24 Feb 2017 | Read review
“Ask for underground parking”
rspringer72, 23 Jan 2017 | Read review
“All rooms seem to have an excellent view of the outdoor pool. BRING EAR PLUGS!!!”
LindsayErins, 19 Dec 2016 | Read review
“All rooms in Mosaic are great rooms.”
techiyal, 26 Sep 2016 | Read review
5 of 5
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