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El Castillo Hotel

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1 room 2 adults 0 children
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El Castillo Hotel
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234 Reviews from our TripAdvisor Community

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Showing 191: English reviews
Reviewed 25 December 2016

We just returned from a week at El Castillo. This was our first trip to Costa Rica, the resort was a bit of drive from the San Jose airport. When we arrived it was dark but Carlos (staff) reassured us "you can't see it now but you have come to paradise". He was right. Beautiful rooms - all of them...

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Thank chirndog
Richmond, Virginia
Reviewed 16 December 2016

After a truly great stay in March 2015, we always wanted to come back to this little wonderful boutique Hotel in Ojochal, which we managed for a week early December 2016. And everything lived up to our expectations and more. We knew about the incredible views, the beautiful rooms and magnificent infinity pool, but the true gem of this little...

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1Thank prp1950
Plymouth, Michigan
Reviewed 10 December 2016

To the esteemed staff at El Castillo: you are beyond-comparison. You --individually and collaboratively -- created a vacation where we could step away from a world of cares and be (instead) cared for. Your service reflects utmost attention to the smallest details of your hospitality trade, and conveys the deepest capacity of the human heart to be present, available, alert...

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Thank nmcgrath1953
Everett, Washington, United States
Reviewed 26 November 2016

My girl and I stayed in Suite #1 for a week. It's a very long room with balconies at both ends. They keep the balcony doors open on both ends allowing a warm but refreshing breeze to blow through the suite keeping it cool even without the ample air conditioning unit that will cool it down even further if you...

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Thank Dario I
Lincoln, Nebraska
Reviewed 26 October 2016

I knew within minutes of arriving at El Castillo that I had to come back. We spent a week in early October at El Castillo, and it was the best vacation/hotel experience of my life. The hotel is beautiful and the staff very welcoming and accommodating. We had a spectacular view of the ocean with Macaws flying by every morning....

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1Thank Les V
A TripAdvisor Member
Level Contributor
4 reviews
3 hotel reviews
3 helpful votes
Reviewed 18 October 2016 via mobile

Came for business and never wanted to leave. I have never felt so welcome anywhere before. Including visiting family. We were so fortunate the other hotels we tried were full until we came upon this little gem. The fact that it is so small and exclusive has made it incomparable. The staff were so very kind, helpful and friendly. Nothing...

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1Thank A TripAdvisor Member
Reviewed 11 October 2016 via mobile

My sister and I stayed at El Castillo Luxury Boutique Hotel in Costa Rica from late September to early October 2016.  I have to say that our stay was phenomenal.  First the view is breathtaking, looks exactly like the pictures online and at night the sound of the water is superb.  Secondly the staff is very helpful and friendly.  They...

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Thank Tamara P
Philadelphia, Pennsylvania, USA
Reviewed 15 September 2016

This was absolutely the most fabulous hotel experience ever. We travel frequently and stayed at this property b/c our friends have stayed there on prior occasions. The manager Scott, chef Danny and the entire staff was delightful and exceeded every expectation. They knew each guest, remembered your drink preferences and accommodated every whim. My boyfriend jokingly asked at dinner for...

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1Thank gordypt
Management response:

Hello! Thanks so much taking the time to rate and review us. We're so glad you enjoyed your stay at the El Castillo. Next time we'll be sure to have the right kind of bread for your Philly Cheesesteak! We hope to see you again soon.

Pittsburgh, Pennsylvania
Reviewed 10 September 2016

As Scott and his staff say and say often: “No Worries” and they mean it. We recently spent a wonderful week at El Castillo. We chose the hotel because of the unbelievable reviews on TripAdvisor, but were still unprepared for the service we received. Scott and his staff (Kerley, Zoe, and everyone there week of 8/22) was very attentive and...

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1Thank CFardo
Management response:

Hello! We appreciate you taking the time to rate and review the El Castillo. We're glad you enjoyed your stay with us! I'll be sure to let Scott and the team know how much you felt cared for and attended to. Thank you as well for the suggestion about the name tags. We hope to see you again very soon!

Coatesville, Pennsylvania
Reviewed 19 August 2016

With much anticipation I booked El Castillo as our 4th hotel in Costa Rica hoping to have saved the best for our last night of vacation. After having read so many great reviews I felt that I was in the wrong hotel! Our entire stay was tempered by our checkin experience. There was no welcome, no friendly courtesies we have...

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1Thank michaeladecker
Scott D, General Manager at El Castillo Hotel, responded to this review

Hello and thanks for your feedback. It makes us better. As I stated in my phone message to you, I am deeply sorry for your experience. We have very high standards at El Castillo and did not meet them with you. As a staff, we have discussed the situation and will work to ensure all guests have the experience we...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Beachfront
  • Room Service
  • Spa
About the property
  • Non-Smoking Hotel
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service
Official Description (provided by the hotel)
El Castillo is an adults-only, luxury boutique hotel known for its incredible staff, over-the-top service, free gourmet breakfast, and exclusive beach on a nearby private island. Perched 600 feet above the Pacific Ocean, the magnificent structure has arguably the most dramatic view in all of Costa Rica. Enjoy the infinity pool on the main level or relax in a cabana on the ocean-view deck below, which features a bar, Jacuzzi pool, and a full menu of in-cabana spa treatments. The fabulous Azul Restaurant & Bar, located inside the hotel, specializes in Mediterranean cuisine. El Castillo is a special place - stay as our guests or rent the entire hotel and let our staff spoil you. ... more   less 

Additional Information about El Castillo Hotel

Address: Calle Perezoso | 300 Mtrs Este de Costanera, Ojochal 60501, Costa Rica
Region: Costa Rica > Province of Puntarenas > Ojochal
Price Range: $322 - $703 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — El Castillo Hotel 3.5*
Number of rooms: 7
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Questions & Answers

Here's what travellers have asked, with answers from El Castillo Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Not a bad room in this Boutique hotel”
 of 5 bubbles 151marks, 22 Mar 2017 | Read review
“All rooms overlook the pool and ocean. There is a new 2 bedroom suite available in the adjoining building which is gorgeous.”
 of 5 bubbles huntley62525, 14 Mar 2017 | Read review
“All rooms have a private balcony with an ocean view, so you can't go wrong!”
 of 5 bubbles lkeaney, 13 Mar 2017 | Read review
“consider a car service for the ride from the airport to the hotel.”
 of 5 bubbles 960marciah, 13 Mar 2017 | Read review
“The owners' suite is a good choice for 2 budget-minded couples who don't mind sharing a common living room.”
 of 5 bubbles bobandpat757, 4 Mar 2017 | Read review
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