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The Westerwood Hotel & Golf Resort - A QHotel

1,912 reviews
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Traveller (275)
Room & Suite (134)
Dining (56)
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Overview
  • Excellent51%
  • Very good28%
  • Average13%
  • Poor6%
  • Terrible2%
Travellers talk about
“the grill”(156 reviews)
“spa treatments”(104 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
4.0 Star Hotel
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Rooms
25 Feb.26 Feb.
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,912)Write a Review
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All reviewsthe grillspa treatmentsleisure facilitiesafternoon tearelaxation roomchanging roomsq hotelssteam roomspa arearobes and slippersgreat spalovely hotelrestaurant managermy mumsuperior roombuffet stylefirst class
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11 - 15 of 1,897 reviews
Reviewed 3 weeks ago via mobile

Confusing entrance at roundabout, especially at night. No clear direction to hotel reception car park or hotel leisure facility. Nice looking hotel. Lovely reception area. Friendly and welcoming staff. No offer of case transfer to room, which proved a real trek, even with elevators! So...More

Thank Tiamo1988
Response from Jackie H, other at The Westerwood Hotel & Golf Resort - A QHotelResponded 2 weeks ago

Dear Tiamo1988 Thank you for taking the time to pass on your feedback, I am sorry to hear that you found the entrance confusing. There is signage at the bottom of the hill which directs to the front or back car park, just before the...More

Reviewed 3 weeks ago via mobile

My partner and I stayed over on an excellent DB&B deal. The staff was really friendly and welcoming. A special mention to Kirsten (head of restaurant) Stuart (barman) Ainslie (breakfast waitress) and all others. The food was excellent, bedroom really nice and comfy, and pool...More

Thank Brenda S
Response from Jackie H, other at The Westerwood Hotel & Golf Resort - A QHotelResponded 2 weeks ago

Dear Brenda S Thank you for your wonderful comments, I am delighted that you've had such a great visit and that you have enjoyed all of the facilities. I will be delighted to share your feedback on Kirstine, Stuart and Ainsleigh - they really are...More

Reviewed 3 weeks ago via mobile

We went for a Spa day and afternoon tea. We were very disappointed! Especially me being gluten free as I had dry bread for a few finger sandwiches with fillings that were tasteless and could be from a supermarket tub. Also I was given half...More

Thank CSholidayfun
Response from Jackie H, other at The Westerwood Hotel & Golf Resort - A QHotelResponded 3 weeks ago

Dear CSholidayfun Thank you for taking the time to pass on your feedback, I am truly sorry to hear that our afternoon tea has been such a disappointment. I will certainly ensure this is addressed with my kitchen team as a matter of urgency, as...More

Reviewed 4 weeks ago

Just back from another wee night away with the Mrs a little Xmas present and a very nice little get away it was lovely with all the snow coming down golf course all white staff very nice and food was lovely,room was big and very...More

Thank Jim-Bowie-180
Response from Jackie H, other at The Westerwood Hotel & Golf Resort - A QHotelResponded 3 weeks ago

Der Jim-Bowie-180 Thank you for your wonderful feedback, I am delighted to hear that my team have looked after you so well. The snow can be a nightmare sometimes, but it does make for some fantastic scenery at the hotel! I hope that we can...More

Reviewed 4 weeks ago

Lovely, modern resort type hotel set on a hilltop with a range of facilities including spa and golf course. Excellent staff, all very friendly and hard working. Wife enjoyed her spa treatment and we both enjoyed afternoon tea afterwards. Evening meal had a good selection...More

1  Thank Russell G
Response from Jackie H, Operations Manager at The Westerwood Hotel & Golf Resort - A QHotelResponded 4 weeks ago

Dear Russell G Wow, thank you so much for your wonderful feedback, it's such a pleasure to hear that you've had such a brilliant time with us, and I will make sure your lovely comments are shared with my team. We would love to welcome...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Free Parking
Free High Speed Internet ( WiFi )
Pool
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Golf Course
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
USD 94 - USD 184 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
USD 94 - USD 184 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (275)
Room & Suite (134)
Dining (56)
Pool & Beach (1)
Business Centre & Event Rooms (3)
Questions & Answers
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catherine d
27 January 2018|
Answer
Response from roro658 | Reviewed this property |
Check in is usually at 3pm
0
Votes
John D
11 January 2018|
AnswerShow all 2 answers
Response from red8921 | Reviewed this property |
My husband and I played it last Autumn. We were also disappointed. The rough was knee high and the general course was in poor Condition. We would certainly stay at the Westerwood again. The Hotel was excellent with great... More
0
Votes
lurchy-lou
9 December 2017|
Answer
Response from lurchy-lou |
I LIVE in the area
0
Votes
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12345610
Room Tips
"All rooms good"
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"rooms to back have lovely views over golf course"
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"The rooms are all very large and well equipped"
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"Lovely rooms. Very comfortable with toiletries and all amenities."
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