If you like 5 star accomodation and silver service then don’t stay here. If you like to feel comfortable and welcome and feel like you’re crashing at a friends place then this is the place to stay. The hotel is simple and not really refined but it is very comfy. It has a gorgeous indoor/outdoor (mixed) onsen, clean and spacious rooms and a small but ample bar/restaurant with a good selection of food and drink at reasonable prices; but what really makes this place is the friendly vibe. The staff are so relaxed and genuinely friendly and always up for a chat, even the owner wandered over to my table at the bar tonight, introduced himself, sat down and had a long chat with me about everything from snow to family. This is my third visit to Japan and my first for the snow, I think it is the first of many and frankly I can’t see why I’d bother to stay anywhere else. …
First and foremost, the beds and pillows were very comfortable! The room was big enough for the two of us with luggage and the bed big enough if you're 6.5ft. The hot bath was a real gem after big days on the slopes, clean and hot! We ate at the Fat Chef restaurant multiple nights and loved the food, it was fresh and full of flavour. Super convenient having the bar and restaurant onsite however several restaurants/bars are close by. Fiona did an amazing job instructing yoga (free onsite). All the other staff encountered were friendly and helpful, felt very comfortable here. Special mention to Oscar and Ploy fro being such champions! Short walk to the slopes but there's the option to leave gear closer if you don't want to walk it from the accommodation and back each day. We travelled last week of Feb (end of season) but had a massive dump of snow which made for an awesome time on the slopes!…
Really enjoyed my stay at Active Life Madarao, I chose this property due to its close proximity to the ski lifts, the rooms had recently been re furbished, the bed was comfy, The bathroom was good, love the warm toilet seats ! And the room itself was a good size. The room was serviced and linen changed regularly. The included breakfast was a most welcome feature. One down side I has, is room 306 being just off the lobby, it was quite noisy at times. The bar and restaurant were good also, staff were quite friendly and helpful. If i stay in Madarao again I would have no issue staying here.
Fantastic hotel! Awesome staff. Right next to the slopes. We have been coming to Madarao the last couple years and it by far our favorite place to stay. The staff is very accommodating. We love that it’s not a traditional Japanese hotel in japan. The shared onsen that is tattoo friendly is amazing after a long day of snowboarding.
This was our first-year skiing in Madarao, and we were lucky to get some snow when we were there. We had a family room, which was nice. There is an onsite public bath that we did not have time to try. The onsite restaurant ( Fat Chef ) is really good, but they do need signage as more than once I helped people looking for the restaurant. Their burgers were pretty good. There is also a hamburger place across the road. There are a few other places nearby, but we did not get to try many of them in the four days we were there. The people working at Active Life were all very nice and friendly, mostly Australians and Kiwis. Finally, and MOST importantly, I cannot say enough good things about Ploy. She made the visit special for us. Active Life may not have been a five-star hotel, but Ploy made it feel like one.…
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