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Falkenstein Grand Kempinski

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171 Reviews from our TripAdvisor Community

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Showing 68: English reviews
Luxembourg City, Luxembourg
Reviewed 2 March 2016 via mobile

I keep returning to the Kempinski in Falkenstein every time work takes me to the Taunus area - and it's a pleasure to do so: a very welcoming quiet place with fantastic views of Frankfurt, impecable service, high standards (I usually struggle with hotel hair dryers for instance, but not so here) and one of the very few hotels my...

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Helpful?
Thank Veronica M
St_Massa, Geschäftsführer at Falkenstein Grand Kempinski, responded to this review

Dear Veronica M, thank you very much for such a great comment. It is great to see that you enjoyed your time several times. We are looking forward welcoming you and your husband back very soon. Best Regards Stefan Massa

Willemstad, Curacao
Reviewed 28 January 2016

I had the pleasure to stay here for (only) 2 nights at a business meeting but how did this feel relaxing at the same time! The hotel is very nice and professional with very spacious and clean rooms, with great comfortable beds. The food was good, conveniently served besides our meeting rooms. Late night dinner was great, combined with good...

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Helpful?
Thank Dirk M
St_Massa, Geschäftsführer at Falkenstein Grand Kempinski, responded to this review

Dear Dirk M, thank you very much for your outstanding feedback. It is great to see that you enjoyed your stay and liked our hotel. We are already looking forward welcoming you again! Besst Regards, Stefan Massa

Milan, Italy
Reviewed 10 January 2016

Spent there couple of days last December and every minute spent was worth. Rooms are very comfortable, with all amenities and space a guest might need. Breakfast room is very cozy and food in general is delicious - don't worry there is a gym where to burn out all the calories eaten Great place!

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Helpful?
Thank backpacker_f
St_Massa, Geschäftsführer at Falkenstein Grand Kempinski, responded to this review

Dear backpacker_f, thank you very much for sharing your experience on TripAdvisor. I am very happy to hear that we could make your stay so excellent, this is how it should be. Hopefully, we will get the chance to host you again in the near future. Best regards, Stefan Massa

Dublin
Reviewed 18 November 2015 via mobile

I stayed here for 2 nights at a seminar. It is a very comfortable hotel, about 20 mins away from Frankfurt by car, on the hills looking over the city. Very clean rooms, well decorated, with comfortable beds and good WiFi. Food was good, but not exceptional, the fish dishes at dinner were not to my taste, but good wines....

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Helpful?
Thank Paul_41LD
St_Massa, Geschäftsführer at Falkenstein Grand Kempinski, responded to this review

Dear Paul_41LD, thank you very much for your nice comment. It is great to see that you enjoyed your stay with us. We are sorry for the minor lack of Service. Nevertheless we are extremely thankful for your Feedback as this is a great Chance to improve our service regularly. We are looking forward welcoming you again! Stefan Massa

London
Reviewed 21 October 2015 via mobile

A quiet and well run country house on the edge of the Frankfurt suburbs, about 30 mins by taxi from the airport (€55 as at Oct 2015). Very comfortable bedroom, with plenty of storage space but sadly this is let down by a dated and cramped bathroom. However, this is an old majestic house and maybe such alterations would be...

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Helpful?
Thank Tones100
St_Massa, Geschäftsführer at Falkenstein Grand Kempinski, responded to this review

Dear Tonnes 100, thank you very much for your nice comments. It is great to see that you enjoyed your stay with us. We are looking forward welcoming you again. Best regards, Stefan Massa

new york
Reviewed 21 September 2015

This is a surprisingly great hotel, with sumptuous grounds and a lovely looking pool. We did a 'hit and run' here, just one night for business, but the outdoor bar and dining area was very welcome after a late evening. Not much English, and limited room service.

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Helpful?
Thank freedatravel74
St_Massa, Geschäftsführer at Falkenstein Grand Kempinski, responded to this review

Dear freedatrtavel74, thank you for your Feedback. Great to hear that you had a fantastic time with us. You can visit Frankfurt City usually in only 20 minutes, using public transportation will only take 10 minutes more and the SBahn Station is in Königstein. We hope to see you soon back for a longer retreat or weekend escape. Best regards,...

Reviewed 20 August 2015 via mobile

We spent a week here in an executive suite which is situated next to the main building. In general, a nice stay for us with a 4-year-old kid. My girl enjoyed the pool as well as the playground to a large extend. The view from the terrace is also fantastic. Something you'd enjoy every morning during breakfast. The room is...

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Thank Weili C
St_Massa, Geschäftsführer at Falkenstein Grand Kempinski, responded to this review

Dear Weili C, thank you very much for your nice and also critcal comments, It is great to read that you enjoyed your stay with us and liked the hotel. We do apologize for the lack of service in housekeeping. We immediately started to do some extra trainings to improve our Quality further. We are looking forward welcominng you again....

Vaasa, Finland
Reviewed 21 July 2015

This was one of those times, where customer service hassles truly can make or break an experience. The whole booking started off a bit strange. I wanted to book one of the Penthouses, but as we had our indoor cat with us, I contacted the hotel directly (as advised on their homepage, if you travel with pets), to inquire whether...

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Helpful?
Thank AnneBear
St_Massa, Geschäftsführer at Falkenstein Grand Kempinski, responded to this review

Dear AnneBear, Thank you very much for your most appreciated feedback. We agree that the location of the hotel overseeing the skyline of Frankfurt in the in the heart of the Taunus is perfect for an escape and relaxation. We notice that we still have potential for improvement and we will take your remarks seriously into account. Your feedback, positive...

Los Angeles
Reviewed 16 July 2015

It's July 15th and very hot. I walked into my room and started to look around. Couldn't find a thermostat. Room was warm and muggy. Called front desk because I also couldn't find a room service menu. She tried to read me food options over the phone at which point I asked if they didn't have a menu. She replied...

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Helpful?
Thank MattClark
St_Massa, Geschäftsführer at Falkenstein Grand Kempinski, responded to this review

Dear MattClark, We thank you for your open words. We regret that we were not able to find a suitable solution; even our Manager Duty was concerned in your satisfaction and offered several opportunities. The satisfaction and well-being of our hotel guests is our biggest aim and motivation. Hence you decided to leave shortly after check in your travel agent...

Sydney
Reviewed 9 July 2015 via mobile

We spent four wonderful nights here. Our room was on the Penthouse level and gave us a breathtaking view over Frankfurt. Dinner alfresco in an exquisite garden setting was also something special, not to mention a fine menu. The staff are so obliging and helpful - nothing is too much trouble. There is a nice 15m outdoor heated swimming pool....

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Helpful?
Thank David_iel
St_Massa, Geschäftsführer at Falkenstein Grand Kempinski, responded to this review

Dear David_iel, Thank you so much for your great Feedback and words - we are glad that our obliging and helpful service was appreciated and that you very much liked the comfort and design of our “the one Penthouse” at the top Level. You're right, the weather was extremely hot and therefore our cooling Ventilation System was running on high...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Business Centre with Internet Access
  • Concierge

Additional Information about Falkenstein Grand Kempinski

Address: Debusweg 6-18, 61462 Konigstein im Taunus, Hesse, Germany
Region: Germany > Hesse > Konigstein im Taunus
Price Range: $229 - $633 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Falkenstein Grand Kempinski 5*
Number of rooms: 108
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Questions & Answers

Here's what travellers have asked, with answers from Falkenstein Grand Kempinski staff and other travellers.
2 questions
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Greenville SC

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Questions? Get answers from Falkenstein Grand Kempinski staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We loved the upstairs/downstairs suite we stayed in”
 of 5 bubbles SusannahJB, 5 Aug 2016 | Read review
“Bring your own air conditioner if you come in summer”
 of 5 bubbles MattClark, 15 Jul 2015 | Read review
“the large and quieter rooms are on the adjoining facility”
 of 5 bubbles 405okeyn, 30 Jun 2015 | Read review
“Park View Room”
 of 5 bubbles Haddawi, 4 Apr 2015 | Read review
“Choose top floor and city side”
 of 5 bubbles 485md, 11 Mar 2015 | Read review
5 of 5