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Statale Jonica 114, Km 39, 98030 Forza d'Agro, Sicily Italy
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About

#2 of 4 hotels in Forza d'Agro
Location
Cleanliness
Service
Value
In a beautiful location in Marina d'Agro overlooking the sea and with an amazing view over the bay of Taormina, the TUI Blue Puntamare is a modern structure offering its guests every comfort in a peaceful atmosphere.Its quiet and protected position makes it the ideal destination for a relaxing holiday, but at the same time the short distance from Taormina (7 km) offers the possibility of a charming social life.All the 39 rooms have a terrace overlooking the sea and are fully equipped (hairdryer, telephone, satellite television, mini bar, air-conditioning, safe).Also available for the guests: swimming pool with solarium, restaurant and bar with terrace over the sea, shuttle service to the nearby beach (1 km) and to Taormina.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Bicycle rental
Airport transportation
Meeting rooms
Concierge
Wifi
Pool with view
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Breakfast in the room
Snack bar
Special diet menus
Poolside bar
Shuttle bus service
Car hire
Non-smoking hotel
Sun terrace
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Desk
Room service
Safe
Minibar
Flatscreen TV
Bath / shower
Hair dryer
Room types
Ocean view
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Ocean View
Languages Spoken
English, French, German, Italian
287Reviews4Q+A18Room tips
Traveller rating
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BowersB93 wrote a review Sep 2019
Ascot, United Kingdom7 contributions1 helpful vote
Have just returned from 5 nights at the Crystal Sea hotel, this is one of the best hotels i have stayed in. As soon as we came to check in we were greeted from the lovely receptionist who quickly checked us in. The rooms are very nice, clean and with a large balcony and have a wonderful view of the sea. Breakfast was very good with plenty of choice. We ate at the pizzeria a couple of times which i would definitely reccommend. The service recieved throughout our stay was amazing and the staff could not have been more helpful! The hotel runs a shuttle to Taormina/the beach which we used a couple of time. Overall had a amazing stay and would definitely stay here again!!!
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Date of stay: September 2019Trip type: Travelled as a couple
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Response from Crystal_Sea_Hotel, Manager at Crystal Sea
Responded 23 Sep 2019
Dear BowersB93, Thank you very much for coming to Crystal Sea and for your feedback. It is very nice to see, how much you enjoyed your recent stay in our hotel. Your kind words for our entire team are a high additional motivation to continue giving just the best for our guests. It was a big pleasure to welcome you and we hope to see you again, whenever you return to Sicily! With sunny regards, Yours sincerely Crystal Sea Hotel Management
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Michael G wrote a review Sep 2019
Belfast, United Kingdom3 contributions1 helpful vote
The Crystal sea is a very appropriate name for the hotel. You slide open the door onto the balcony and immediately look out onto the most exquisite panorama. the sweeping hills around Taormina drop down onto the beautiful Sicilian bay. The staff are very friendly and the pool bar manager makes a mean Cocktail. The one thing that stops me giving Crystal Sea 5 out of 5, is the standard of food in the evening. The first evening we arrived, we went up to the main restaurant looking forward to a meal which matched the standard of the surroundings. We quickly realised there was quite a bit of tension among some of the guest's and after waiting 10 minutes, just to get a menu, we understood why. 15 minutes later, with no sign of our order being taken and seeing the disappointment of some of our fellow guests, in the standard and portions being given out, we left. The duty manager apologised, stating that a wedding was taking place that evening and a number of staff had not shown up, but as my wife pointed out, a 4 star hotel, that caters for regular guests and events throughout the year, should, as a rule, look after their regular customers. That said, the staff went out of their way, over our next 3 days to accommodate us, although we didn't return to the restaurant, having heard similar reports from other guests. In short, Crystal Sea is almost a perfect location for a peaceful holiday in a perfect location, sort out the restaurant issues and it would be a definite 5 for me.
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Date of stay: September 2019
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Service
Sleep Quality
Room Tip: I believe all rooms have some sort of a sea view
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Response from Crystal_Sea_Hotel, Manager at Crystal Sea
Responded 19 Sep 2019
Dear Michael, Thank you very much for coming to Crystal Sea and for your feedback. It is nice to see, that you liked our hotel and appreciate especially the views and the friendliness of our staff and with pleasure we will share your kind words with our team. Please accept our sincere apologize for the described situation in our restaurant. This is certainly not our standard and not what we want for our guests. Indeed the mentioned evening was very busy. We knew it in advance and planned our staff accordingly to make sure an effecient and smooth service. But the best planning is worthless, when a number of staff does not appear for several reason and you don't find replacement spontaneously. We kindly ask you to rate that situation as an unlucky exception. We hope to welcome you again and send sunny regards, Yours sincerely Crystal Sea Hotel Management
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PonderingTheGlobe wrote a review Jun 2019
East Midlands, United Kingdom25 contributions25 helpful votes
+1
The service in this hotel was excellent. The reception staff couldn't be more helpful and even arranged for us to have a breakfast pack up as we were leaving early for the airport. The cleaners kept the hotel immaculately clean. Bar / restaurant staff were on the whole very helpful. Our room, 106 had a balcony and overlooked the sea. The room was gorgeous, modern and clean including the bathroom. The oversized bed was exceptionally comfortable. The room had tv, minibar, safe (with no charge), aircon, hairdryer, miniature toiletries, free wifi. The location is a 5 minute drive from Letojanni, which is a lovely vibrant town on the coast with a lovely beach. The hotel is about 15 minute drive from Taormina, which is a stunning old town on the hillside - do not miss. The hotel provides transport to Taormina at a small cost and transport to Letojanni Flamingo Beach for free - they will provide you with a receipt for free beds and parasol. We were half board and food was good and plentiful. The restaurant outside balcony gives a beautiful view of the coast and Taormina. There are unfortunaletly no restaurants / bars etc within a short walking distance from this hotel, however this makes for a very peaceful location. The hotel also has a walkway down stairs to the beach below which has stunning crystal waters. The pool area has sunbeds dotted about around the pool and within the beautiful grounds. There is free parking at the hotel. This is a perfect location for a peaceful retreat and I would definately return.
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Date of stay: June 2019
Rooms
Cleanliness
Service
Trip type: Travelled as a couple
Room Tip: Rooms available with sea view at front of hotel
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Response from Crystal_Sea_Hotel, Manager at Crystal Sea
Responded 18 Jun 2019
Dear PonderingTheGlobe, Thank you very much for coming to Crystal Sea and for taking the time to share your experiences and the nice pictures with other travellers. We are delighted to see, how much you enjoyed your stay. Your big praise for our entire team is a high additional motivation to continue giving just the best for our guests in future as well. It was a big pleasure to welcome you and we hope to see you again, whenever you return to Sicily! With sunny regards, Yours sincerely Crystal Sea Hotel Management
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Lorena V wrote a review May 2019
Guildford, United Kingdom6 contributions2 helpful votes
This hotel has a great location with amazing views. It is quiet and tranquil but close enough to Taormina centre to visit by bus or car, 15 minutes away. The tranquility and calm together with the lovely staff make this an excellent choice. The breakfast and evening meals are delicious and both can be enjoyed from the beautiful panoramic restaurant with views over the bay. There is a car park, but buses stop at the end often drive if you don’t want a car. A first class hotel.
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Date of stay: May 2019Trip type: Travelled on business
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Response from Crystal_Sea_Hotel, Manager at Crystal Sea
Responded 19 May 2019
Dear Lorena, Thank you very much for choosing Crystal Sea and for your feedback. We are delighted to see, how much you enjoyed your recent stay in our small hotel and how much you appreciate the quiet and relaxing atmosphere, the friendlyness of our staff and the food. With pleasure we will share your kind words with our colleagues as an additional motivation and in order to thank them. It was a big pleasure to welcome you and we hope to see you again, whenever you return to Sicily! With sunny regards, Yours sincerely Crystal Sea Hotel Management
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Johncooperbasedindub wrote a review Sep 2018
Kuwait City, Kuwait20 contributions4 helpful votes
Comfortable room and a great location for pool boy that’s about it The breakfast at the hotel is a joke / cold coffee ( as only one jug on a warmer services all guests) and core items run out regularly ( cheese , tomato ,local bread ,cereal ) and if that’s not bad enough their are not enough bowls and cups for guests .There are two hot options the same every day and they look like they were yesterday’s every day . You even have to boil your own water if you want to have tea. The restaurant is equally a joke . The smallest portions in Italy and poor value - on our first night the sea food linguini or scampi as they call it still had the seafood frozen in it ! The maitre di called Collette refused to believe me even though I offered her to eat it herself telling me that cook would never do that as they believe in quality ! Night three ( we couldn’t face it night two was little better ) but the out of beer made it a little easier .We should have walked down the hill on night three to the family restaurant across the road for home made food , great quality and proper service ... No pool towels available in the morning of day two - they had run out but we were the only ones at the pool. And forget having a lie in in the morning or enjoying the great view form the balcony you will be disturbed by coaches collecting people ( even before 8 am) leaving their load engines running and polluting the local environment with fumes . Enjoy the pictures from a phone All this was raised with hotel - they just gave me a business card on checkout .... To those in the Uk or elsewhere who know the tv series “ Fawlty towers “ I would describe the hotel as the mirror image - at least you can get entertained by the crystal sea equivalent characters ! We have stayed in 6 places during a long vacation - all were good but this one was a complete joke .its 2 star at best given where else we stayed .
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Date of stay: September 2018Trip type: Travelled with family
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Response from Crystal_Sea_Hotel, Manager at Crystal Sea
Responded 26 Sep 2018
Dear John, Thank you for choosing Crystal Sea. We are pleased to see that you liked your room and our nice pool area with its private and quiet sunbathing terraces. With pleasure we provide free pool towels to our guests. Each evening we send the used towels to the laundry, who usually brings them back in the morning and before our pool opens. In your case according to our information the towels were delivered with delay from the laundry and this caused this very unlucky situation, which we kindly ask you to apologise and to rate as an exception. Please be sure that we will carefully follow up your remarks concerning the restaurant, which is rented to an external company. Everywhere, where people are working, mistakes can happen. The question is only: How to solve such mistakes? We agree with you that the way you describe certainly was not the best and will discuss this internally with our tenant, as we also believe in quality and want a professional treatment of our guests, especially if something went wrong and the guests give us the chance to correct mistakes. We can just ask you kindly to accept our sincere apologies. As often our guests and especially guests of our neighbour hotel arrive and leave with coaches, we cannot really avoid that this is not only visible, but also audible. Somehow all guests have to come to their hotel, somehow excursions have to be realised and somehow the guests have to get back to the airport. Also nobody wants to enter an overheated coach, because the driver switched of the motor and the aircondition. We understand that you felt disturbed and annoyed, but this is something we all have to live with. We would be very happy to welcome you again and send best regards from Sicily, Yours sincerely Crystal Sea Hotel Management
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ALSO KNOWN AS
crystal sea hotel santa teresa di riva
LOCATION
ItalySicilyProvince of MessinaForza d'Agro
NUMBER OF ROOMS
40
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Frequently Asked Questions about Crystal Sea
Which popular attractions are close to Crystal Sea?
Nearby attractions include Chiesa Santissima Trinita (0.7 km), Cattedrale Maria SS. Annunziata e Assunta (0.8 km), and La Dolce Vita (0.7 km).
What are some of the property amenities at Crystal Sea?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Crystal Sea?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Crystal Sea?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Crystal Sea?
Yes, free parking is available to guests.
What are some restaurants close to Crystal Sea?
Conveniently located restaurants include Trattoria Anni 60, Ristorante 'O Dammuseddu, and Antichi Muri Pizzeria.
Are there opportunities to exercise at Crystal Sea?
Yes, guests have access to a pool during their stay.
Does Crystal Sea have an airport shuttle?
Yes, Crystal Sea offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Crystal Sea?
Yes, dry cleaning and laundry service are offered to guests.
Which languages are spoken by the staff at Crystal Sea?
The staff speaks multiple languages, including English, French, German, and Italian.
Are there any historical sites close to Crystal Sea?
Many travellers enjoy visiting Chiesa di San Nicolò/Santa Lucia (4.8 km), Piazza San Domenico de Guzmàn di Taormina (7.8 km), and Chiesa Anglicana di San Giorgio (7.6 km).