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Novotel Manchester West

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Novotel Manchester West
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663 Reviews from our TripAdvisor Community

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Showing 639: English reviews
Doncaster, United Kingdom
Reviewed 3 days ago NEWvia mobile

Stayed here for one night with my boyfriend as part of a Thomas cook sports package and it did everything we needed. Check in was simple and easy. Our room was clean and spacious. We had nibbles and drinks in the bar area which were lovely. We also tried the John Gilbert next door for food and drinks which was...

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Helpful?
Thank Tanya S
Bicester, United Kingdom
Reviewed 5 days ago NEW

The entrance of the hotel is well decorated and maintained however once you pass the meeting rooms and lobby the decor become a bit less maintained, this continues into the rooms with what appear to be a lack of a finish to some of the walls and a bit rough round the edges to some furniture. In the room we...

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1Thank bladedeyna
Brian T, General Manager at Novotel Manchester West, responded to this review

Thank you for taking the time to write your review. The issues you raise have either been brought to the staffs attention, or have been forwarded to the property manager who is currently working on plans to refurbish. So your comments will be useful.

Amsterdam
Reviewed 1 week ago

I arrived late at 10:30 PM on a Saturday night ( 7th Jan ) to find nobody on reception, there were 2 people serving at the bar but no customers.........and basically the place was dead. Eventually - probably due to the security camera a lady came out of the back office and told me my key was on the desk....

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Helpful?
Thank ibmontheroad
Brian T, General Manager at Novotel Manchester West, responded to this review

Thank you for taking the time to write such an extensive review. I am only sorry that you had an unpleasant experience. I can only apologise and assure you that these matters are being investigated and we will make changes wherever there is a need. I assure you that this is not our usual level of service, and ask that...

Liverpool, United Kingdom
Reviewed 1 week ago via mobile

Stayed over 1 night for family event. The room was fine but was quite dark as we were on the basement level and in my view was in need of some TLC. The room was clean yet I couldn't help but feel the finishing was rushed and not up to scratch. We had breakfast included which was good- nice selection...

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Helpful?
Thank Stephanie B
Attila S, Manager at Novotel Manchester West, responded to this review

Thank you for taking the time to share your feedback. We very much appreciate your comments regarding your stay at the Novotel Manchester West. I will discuss your comments with our Housekeeping Manager and take the appropriate measures to prevent future occurrence, please accept my apologies. We hope to welcome you back to our hotel very soon! Sincerely The Hotel...

Kalamunda, Australia
Reviewed 2 weeks ago

We used the hotel as a base to see Liverpool Manchester the Wirral and north wales. All very easy to get to from the hotel. Rooms very clean and goood breakfast Would recommend for a family visit to use as a location for visiting the north west

Review collected in partnership with Accorhotels.com
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Thank Paul R
Attila S, Manager at Novotel Manchester West, responded to this review

We very much appreciate your comments regarding your stay at the Novotel Manchester West. It is always a pleasure to receive positive feedback. I will share your comments with our team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Management

Mandurah, Australia
Reviewed 2 weeks ago

Review collected in partnership with Accorhotels.com
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Thank Salfordred_9
Attila S, Manager at Novotel Manchester West, responded to this review

London
Reviewed 2 weeks ago

Review collected in partnership with Accorhotels.com
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Thank Paul B
Attila S, Manager at Novotel Manchester West, responded to this review

Harpenden, United Kingdom
Reviewed 3 weeks ago

If you're looking for 5 star luxury then this is not the place for you. However, if you want a nice hotel, great shower, comfortable beds, areas to sit and relax etc then this hotel fits the bill. Standard breakfast offering but all perfectly acceptable. Excellent value for money.

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Thank Steve G
Attila S, Manager at Novotel Manchester West, responded to this review

We very much appreciate your comments regarding your stay at the Novotel Manchester West. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you...

Andover, United Kingdom
Reviewed 4 weeks ago

a practical stop over hotel on the Manchester motorway network. reasonable prices, clean, neat and boring. Nice rooms pleasant staff. Good breakfast, but had to make own toast and carry hot water to make tea, ???

Review collected in partnership with Accorhotels.com
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Thank plynch55
Attila S, General Manager at Novotel Manchester West, responded to this review

Dear plynch55, Thank you for staying at Novotel Manchester West hotel. We are happy to learn that your stay generally met your kind expectation. We can guarantee you that our staff is always happy to serve you. It is just an available option that some guests preferred making their own tea or toast and having to chose from many flavors....

Leigh, United Kingdom
Reviewed 4 weeks ago

Our party of 20 ladies attended for our Christmas Meal; on arrival, we were all very impressed with the decor, ambience etc and the dining room was absolutely beautiful. The food and the service staff were excellent. HOWEVER, the whole meal was spoiled by the terrific noise of the loud music! Everyone had to shout or mime to each other...

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Helpful?
Thank jean c
Attila S, General Manager at Novotel Manchester West, responded to this review

Dear Jean C, Thank you for taking the time and give us your kind feedback after your recent visit. We understand your kind expectation regarding the music and please accept our sincere apologies. We will take appropriate measure to address it with the supplier. Sincerely, Hotel Managment

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Novotel Manchester West is an AA rated hotel in the historic village of Worsley, ideally located for a business trip with easy access to all major road networks, 12 miles from Manchester Airport and just a short drive from Manchester, Old Trafford stadium, the Trafford Centre and Salford Quays. The hotel features ten meeting rooms, Elements restaurant, room service, a terrace and gardens with a childrens play area. Free WiFi access available plus free parking on site. ... more   less 

Additional Information about Novotel Manchester West

Address: Worsley Brow, Worsley, Salford M28 2YA, England
Region: United Kingdom > England > Greater Manchester > Salford > Worsley
Price Range: $78 - $150 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Novotel Manchester West 3*
Number of rooms: 119
Reservation Options:
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Also Known As:
Novotel Manchester West Hotel Worsley
Accor Manchester West
Manchester Novotel
Novotel Manchester West Worsley, Greater Manchester
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Manchester West staff and other travellers.
9 questions
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manchester
18 days ago
Leicester, United Kingdom
over a year ago
manchester
18 days ago

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Questions? Get answers from Novotel Manchester West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“maybe worth looking further if with a family”
 of 5 bubbles ibmontheroad, 11 Jan 2017 | Read review
“Ground floor rooms are convenient, There are some rooms adapted for mobility impaired folk.”
  • Door into gym
 of 5 bubbles PFBrain, 26 Nov 2016 | Read review
“try and get a higher floor”
 of 5 bubbles ARTHURW776, 2 Nov 2016 | Read review
“Try get a room away from the main floor”
 of 5 bubbles partsgerald, 31 Oct 2016 | Read review
“Quieter floor on the ground level.”
 of 5 bubbles 87briand, 24 Oct 2016 | Read review
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