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This was my 3rd experience at an all-inclusive (preceded by Cancun & Punta Cana in the last 2 yrs). The price tag was very high, so my expectations were as well. I booked through Costco for an ocean front suite, king bed. This resort comes...More
The Alexandra Resort is beautiful, quaint, and clean. The property is breath-taking and there are not words capable of describing the amazing, world re-known beaches. The rooms were spacious and clean...our Grace Bay view - fantastic!
The Front Office staff was nice and check-in was...More
From the moment we arrived our experience was excellent. Nelline welcomed us with the most wonderful smile and went beyond the call of duty to accommodate our needs.
Then Marcia the Operation manager made sure I met Papi the chef who made sure my allergies...More
We came to this resort three years ago just the two of us and now we are here with our son and mom. Wow, what a change! First, we rented off of VRBO because that is what we did last time and it was a...More
2 Thank Jaclyn M
Response from Karl B, Manager at Alexandra ResortResponded 4 days ago
Dear Jacklyn M
We welcome your comments as a VRBO renter, as a reminder we only cater to registered owners and All-inclusive guest and not VRBO renters. Again we are sorry for not allowing you to utilize the services here at the Alexandra resort or...More
Nice size room for two of us, king size bed, washer & dryer, spacious bathroom, deck with view of the swimming pool mostly, but could see the ocean off in a distance (Prima Donna building). Very friendly people all around, clean resort as well. I...More
Thank jason s
Response from Karl B, Guest Relations Manager at Alexandra ResortResponded 4 days ago
It was a pleasure hosting you here at the Alexandra resort, thank you for your kind comments....I will share with the team, hope your trip home was pleasant looking forward to seeing you on a future trip.
The staff has taken a serious hit since the resort went partially AI. We tipped $5 on the table at breakfast (group of 3 people) - they made delicious iced lattes - and tipped higher once a day at bar, maybe $10+ per... More
The staff has taken a serious hit since the resort went partially AI. We tipped $5 on the table at breakfast (group of 3 people) - they made delicious iced lattes - and tipped higher once a day at bar, maybe $10+ per bartender, depending on how much we drank.