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The Sands at Grace Bay

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Traveller (2017)
Pool & Beach (793)
Room & Suite (617)
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Overview
  • Excellent53%
  • Very good35%
  • Average7%
  • Poor3%
  • Terrible2%
Travellers talk about
“ocean view”(213 reviews)
“sands resort”(39 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star Hotel
All hotel details
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Reviews (2,006)
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1,892 results
Traveller rating
978
669
144
59
42
Traveller type
Time of year
LanguageEnglish
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978
669
144
59
42
Show reviews that mention
All reviewsocean viewhemingways restaurantsands resortscreened in porchrum punchfull kitchengrocery storewasher and dryeran umbrellahobie catsmain poolcoral gardensother resortspaddle boardsbeautiful beachtiki hutliving room
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1 - 5 of 1,892 reviews
Reviewed today

Great hotel. Nice layout, pool and room. You can use their bikes, snorkel, mask etc. for free. My husband and I booked the studio with ocean view. However, the view was actually of the inner courtyard/pool . Although, to be fair, at a distance we...More

Thank LOTR
Reviewed today

We were married in May at the Sands, and we wouldn't have changed a thing. The entire experience was Amazing. Lofton did a fabulous job of making us feel welcome and comfortable, and everything went very smoothly! He was there to meet us when we...More

Thank Kelly P
Reviewed 2 days ago via mobile

We were completely spoiled from the moment we stepped into the gorgeous Sands at Grace Bay. We stayed in a luxurious Deluxe Ocean Fronted, one bedroom Suite, what a wonderful romantic setting. We enjoyed a gorgeous view of the beach from our bedroom, the living...More

2  Thank LinziP160
Response from GeneralManager003_13, Guest Relations at The Sands at Grace BayResponded today

Dear LinziP160, Thank you for your recent review and feedback, we appreciate your the time you took to tell us of your stay and experiences. We are delighted to know you had a memorable vacation with us in the Beautiful Turks and Caicos Islands. We...More

Reviewed 3 days ago

Bethold and John are gone- it's not the same. The staff(esp the beach staff) are too busy on their phones to even give you a smile, never mind a towel(unless you're female, in your 20's and wearing a thong). This is only the tip of...More

Thank r0bynsegg
Response from GeneralManager003_13, Guest Relations at The Sands at Grace BayResponded today

Dear r0bynsegg, We were disappointed to learn your experience was not the same as in years past. We have always aspired to provide the best in both product and services for continuous improvements and regret your experience was not the same. We will certainly share...More

Reviewed 4 days ago

The studio bedroom is too small. There is no privacy, the guests of the adjacent rooms are listened to. The bathtub is small and uncomfortable. They do not have room service. The meals are too expensive. It only has one restaurant. Many mosquitoes. Excursions should...More

Thank elizabeth10012014
Response from GeneralManager003_13, Guest Relations at The Sands at Grace BayResponded today

Dear elizabeth10012014, Thank you for your feedback and review. We are sorry to learn your stay was less than favorable and apologize for any inconvenience you may have experienced. Please note that all the bathtub are standard hotel size. You are correct that we do...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Beachfront
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Free Parking
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Tennis Court
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
USD 196 - USD 562 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Top resorts Hotel in Grace Bay
#6 Spa Hotel in Grace Bay
#10 Luxury Hotel in Grace Bay
#11 On the Beach Hotel in Grace Bay
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
USD 196 - USD 562 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Top resorts Hotel in Grace Bay
#6 Spa Hotel in Grace Bay
#10 Luxury Hotel in Grace Bay
#11 On the Beach Hotel in Grace Bay
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (2017)
Pool & Beach (793)
Room & Suite (617)
Dining (118)
Amenities (83)
Family and Play Areas (7)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
ashah11083
10 June 2018|
AnswerShow all 4 answers
Response from GeneralManager003_13 | Property representative |
Hello! The Pool and Beach staff can blow it up for you, no worries there. We have small air machine at the Bell Desk as well. We also carry foam noodles and small blow up toys as well as sand buckets for the little ones... More
0
Votes
Supermom1
9 June 2018|
AnswerShow all 3 answers
Response from Ginny L | Reviewed this property |
We had a second story with a view of Grace Bay and just steps from dining and beach. No matter where you are, you can reach the beach easily. My father is blind and has trouble walking and was able to get to dining, pools... More
1
Vote
bajnathria
7 June 2018|
AnswerShow all 5 answers
Response from Evan G | Reviewed this property |
No. Prices are above average and food is below average. Bring snack and drinks with you. There is a mini fridge in room.
1
Vote
Room Tips
"Higher floors better views"
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"Quieter and cleaness,"
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"Ground floor ("beach level") rooms have back doors which open directly from their screened porches..."
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"Building #3, closest to Grace Bay, offers an elevator and has beautiful views. Easy to access the restaurant..."
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