Comfortable, nice apartments. Everything is on a good level, expecially the staff, and room service. I didnt know that you can do so many animal figures from the towels. 😍
The most grateful thanks goes to every lovely people at the customer service. Especially at the pool bar.
Would we recommend this hotel... definetly YES!
Would we come again... Absolutely! 😘
Did order this Hotel through Tui, most becasue It should be an Resort for adults only.
And so far, so good. However, as I have been aware of on the Hotels I've been visited, It's the reality far from as nice, as what the pictures say about the hotel and the areas around them in the advert!
I seem to always have the unfortunate to get the worst rooms the hotels have, which not will make me to give as good words about this hotel either. :(
When we arrived to the Hotel, we got the key and just told to follow the signs...
Follow the signs... It was more easy said than done, especially in the middle of the night. At least the Hotels In Thailand offer the service to be shown to the room and also get help carry the trunks...
Now we come to the room, and I can tell you, it was all but nice.
The cleaning seem good, that was not the issue, but why have they formed the Architecture layout with the Balcony in the stairwell area?
When you are in holliday, you not wish all your neighbors to see what put on your plate, or what you are talking about with your companions.
We did complaned and got another room after half of the time, and that was at lest a little better.
Another thing I got upset/confused over, was the fact they take charge for Aircondition
which I've never had to in any hotel before. That and the fact the quality with the Restaurant food who is located in derect location to the Hotel, was so porely I can't say this is a Hotel with 3 stars, more barely a 2 star.
The condition in the Area was in quite bad condition, and down at the Beach they take 7 euro/day for a sunning bed, 7 euro!
And they didn't even offer any service as drinks or light food down there, which they actually did on other places nearby, and then only did take 2 euro for a sunning bed!
I must say though, that the cleaning staff and the Pool Bar staff was outstanding in service, and they deserve all the credit they can get. Outstanding!
Especially we wish to say a personal thank you for the personal and outstanding service to Katharina down at the Pool bar!
The best thing with this Hotel though, Is it's location, at the very Beach and that makes it even more pity they have not made the best of it, consider the opportunity they actually have to work with.
My judgement therefore be an over all okay Hotel, but way overprized and overrated.
If I can reccomend it?
- Well... :/
Rooms are simple, but all necessary can be found. Staff very very kind and polite and helpful, all questions were answered and all problems solved. There is a restaurant by the pool, a great place to enjoy breakfast gazing over the blue sea... Great location in the middle of the sea and busy street. There were plenty of restaurants in the surroundings to choose from, including the hotels restaurant.
the Hotel was very nice and accomidating, we first were in a room at the front of the hotel, I asked if it was possible to move closer to the pool/beach and wow, I got front and center!
could not figure out how to work the air conditioning machines, so we left all windows open, we were lucky first week in June it was not so hot great breeze and even got rain but the mosquitos were vicious, so pack skin so soft, OFF or buy some at the numerous small grocery stores near by. it was a great experience, be careful the beach is very rocky and goes deep fast, so did not enjoy the water much but the pool was excellent.
Hotel Erato is a cozy family hotel apartments close to the beach and all amenities in Platanias. We arrived late on a Friday / early Saturday (night) where we were shown our apartment in a quick and efficient manner. The hotel consists of small glimpses into 2 floors with views of both the beach / baseng and back gardens. The hotel is in a quiet and peaceful street with no through traffic. Car parking for our rental car was easy to get placed. This is a hotel that can be recommended, as there is good service and pleasant staff. We would not hesitate to go back to Erato, although they had a strange system with air conditioning in the rooms where we had to pay extra for the last day. This was something iritasjon but broke, do not for that reason. The rooms were simple and pleasant colors. Families with children can relax in front of the pool for both children and adults. Happy hollidays!!