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All You Need to Know About the Rooms
at Four Seasons Hotel Philadelphia at Comcast Center

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Guests1 room, 2 adults, 0 children
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Room review highlights
... one night at the Four Seasons Philadelphia in a Studio room with my husband. While impressed with the external 60-floor...
... party was occupying two rooms, the desk agent offered one room on each side of the hotel, so we could benefit from the two...
... (around 3pm) they informed us that they didn't have a room ready in the category we had requested so they upgraded us...
Featured room amenities
Suites
As the hotel does not seem to have suites ready yet, we stayed in two connecting rooms.
Room service
- We ordered room service twice.
Safe
The location is of course excellent for all things downtown and was very safe.
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Reviews that mention rooms

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I stayed one night at the Four Seasons Philadelphia in a Studio room with my husband. While impressed with the external 60-floor elevator and modern touches and amenities, I was disappointed with the size of room, layout, and lack of any character that would connect the room to Philadelphia. The staff had Four Seasons standards. The studio room is very tight, with the hall from the entrance to the main room taking a significant portion of the square footage. My husband and I were tripping over each other trying to get around -- there is barely enough room to walk from the closet to the other side of the bed between the wall and the TV. I felt like I was in a shoe box. Further, if you are going to work, there was no desk, but only a small round table for two tucked in the corner, and only one sink in the bathroom. There is no art or character pieces of any kind. The walls are a beige and minimalist - you could be anywhere. If you are going to stay here, I would definitely recommend selecting a larger room.
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Date of stay: October 2019Trip type: Travelled on business
Room Tip: Do not choose a studio room
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Value
Rooms
Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from FSPhiladelphia, General Manager at Four Seasons Hotel Philadelphia at Comcast Center
Responded 1 week ago
Hello Jenny C,

Thank you for taking the time to share your thoughts with us. I am sorry to hear you were disappointed with the size of your studio room and were unimpressed by the design and features. Your input will be shared with our team internally as we are constantly striving to improve . I hope you will come back to visit us in the future.

Best regards,
Ben Shank
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Where to begin. Stayed here as a family for a one-night stay, left wishing we could have stayed for far longer. The FS is really the hotel that discerning hotel guests have been waiting for in Philadelphia. The space is flawless, top to bottom. An express elevator on the side of the building (beautiful view going up + down!) whisks guests up to the lobby on floor 60, an amazing space in its own right. Floral arrangements are meticulous and staff are very attuned to the flow of guests going in and out.

Check-in was a breeze, and given that our party was occupying two rooms, the desk agent offered one room on each side of the hotel, so we could benefit from the two different views - which they call "city" and "landmarks". The city view looks over the central business district, down to S. Philly. It's especially gorgeous during sunset when the buildings begin to twinkle at dusk. The "landmarks" view faces north - the art museum and a few other monuments/buildings are visible. This is a better view for those looking for a completely unobstructed panoramic view, but all in all we preferred the city view.

The rooms are splendid. As expected from FS, plush bedding, subtle touches, massive flatscreen, pristine bathrooms. The bathroom is gorgeous with HUGE mirrors, and feels like somewhat of a pod placed in the room, owing to its oblong shape. Bath amenities provided by Guerlain. These rooms have you living the high life. Staff show your around the room at check-in, always a nice touch.

The bar/dining space in the lobby gets busy on weekend nights, as in our case. We enjoyed breakfast at Jean Georges which was fantastic, great service and food was divine. Outside guests / post-work crowd seem to enjoy the bar, but staff are careful to give hotel guests priority access to the elevator on the ground level.

I visited the spa and was thoroughly impressed, both by the facilities and the service. My masseuse (Susan) was wonderful, and the space as a whole is top-notch. FS seems to love muted earthy tones, this was the case throughout. Worth it!!!

Hotel runs a company car that will transport you within a certain radius free of charge. First come first serve but we never had to wait more than 5 mins. And it's not just any car, Tesla Model X fits the job. So much fun and drivers were fortunately as giddy about the car as we were riding in it.

Fabulous overall and will return next time in Philly!! A true 5 star.
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Date of stay: September 2019
Value
Service
Sleep Quality
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from FSPhiladelphia, General Manager at Four Seasons Hotel Philadelphia at Comcast Center
Responded 4 weeks ago
Hello Matthew L,

Thank you so much for your wonderful review and for sharing all of the positive aspects of your recent stay! I am thrilled to hear that you had such an exceptional experience. I will be sure to pass along your kind words to our team. I look forward to welcoming you and your family back again soon.

Best regards,
Ben Shank
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
My husband and I recently stayed at the new Four Seasons hotel in Philadelphia. We booked a 1 -night stay for my birthday. Upon check-in (around 3pm) they informed us that they didn't have a room ready in the category we had requested so they upgraded us to the next level at no charge. At every turn they had staff to show us the way and inform us of everything the hotel had to offer. Our room was impeccable, very clean and tastefully decorated. We were constantly greeted by name by various staff that we encountered throughout our stay. When we checked in they asked if it was a special occasion and I told them it was my birthday. That evening after we arrived back at the hotel after dinner we came back to the room to find a bottle of champagne, chocolates and the sweetest note from Marina, the woman who had checked us in earlier. It was such a special touch that made our stay even sweeter. Yes this hotel has incredible views of Philadelphia from every vantage point, it's brand-new and beautiful in every way but more importantly their staff went above and beyond to make our stay an excellent one. I can't say enough about how well we were treated. We will definitely be back! Thank you for making this mom of 2 young children feel spoiled on her birthday. I went home to my children relaxed and rejuvenated!
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Date of stay: September 2019
Rooms
Cleanliness
Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from FSPhiladelphia, General Manager at Four Seasons Hotel Philadelphia at Comcast Center
Responded 4 weeks ago
Hello Thelifeofsusan,

Thank you so much for your kind comments! I am thrilled that you chose to celebrate your birthday here with us and that our team went above and beyond to ensure you had a memorable experience. The team is the heart of our hotel and I greatly appreciate you sharing your personal experience of how they were able to provide personal touches to make it an excellent stay. I look forward to welcoming you back again soon.

Best regards,
Ben Shank
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Had a great one night stay at this new (3 weeks open) hotel. The room was extremely comfortable and the staff was pleasant. We ate in the restaurant and the food was really good and staff was excellent; you can't beat the view from this property. There were some hiccups but that's to be expected in a property open three weeks and once they work out the start-up issues they'll be a world class property. Nevertheless, if you want a luxury stay in PHL this is your property.
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Date of stay: September 2019Trip type: Travelled on business
Value
Service
Sleep Quality
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from FSPhiladelphia, General Manager at Four Seasons Hotel Philadelphia at Comcast Center
Responded 4 weeks ago
Hello Tom C,

Thank you so much for providing us with your thoughts regarding your experience! I am glad that you enjoyed your stay and had pleasant interactions with our team. I do apologize for any of the "hiccups" that you experienced and greatly appreciate your understanding. Our team is constantly striving to improve and I hope that your next stay will be perfect from start to finish.

Best regards,
Ben Shank
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Stayed for one night for an anniversary and it is very expensive but the room was well appointed and the bathroom was fantastic. The floor to ceiling windows gave us an incredible view of the art museum and boathouse row as well as a great view of the Delaware river. We were given a bottle of champagne and chocolate covered strawberries in our room for our anniversary which was very nice. The location is of course excellent for all things downtown and was very safe. The bellman was very helpful and had towels and water bottles for us when we got back from a run. The check in was quick and the flowers throughout the hotel were stunning. The only drawback was the non hotel guests who flock here to go the the bar on the 60th floor which has amazing views. I also did not like that you take the elevator to the 60th floor then get another bank of elevators to get down to your room. You can't go from the ground floor to your room without first going back to the lobby which is on the 60th floor. We did have lunch at the lobby bar and it was elegant.
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Date of stay: August 2019Trip type: Travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from FSPhiladelphia, General Manager at Four Seasons Hotel Philadelphia at Comcast Center
Responded 4 weeks ago
Hello Panster,

Thank you so much for your kind comments and for choosing to celebrate such a special occasion with us! I sincerely apologize for the inconvenience that you experienced during your stay due to the lobby crowds and appreciate the feedback about the elevators as well. We greatly appreciate your feedback and will work to ensure that it is shared with our teams internally. I hope you will come back to visit us again in the future.

Best regards,
Ben Shank
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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