I stayed one night at the Four Seasons Philadelphia in a Studio room with my husband. While impressed with the external 60-floor elevator and modern touches and amenities, I was disappointed with the size of room, layout, and lack of any character that would connect the room to Philadelphia. The staff had Four Seasons standards. The studio room is very tight, with the hall from the entrance to the main room taking a significant portion of the square footage. My husband and I were tripping over each other trying to get around -- there is barely enough room to walk from the closet to the other side of the bed between the wall and the TV. I felt like I was in a shoe box. Further, if you are going to work, there was no desk, but only a small round table for two tucked in the corner, and only one sink in the bathroom. There is no art or character pieces of any kind. The walls are a beige and minimalist - you could be anywhere. If you are going to stay here, I would definitely recommend selecting a larger room.
Where to begin. Stayed here as a family for a one-night stay, left wishing we could have stayed for far longer. The FS is really the hotel that discerning hotel guests have been waiting for in Philadelphia. The space is flawless, top to bottom. An express elevator on the side of the building (beautiful view going up + down!) whisks guests up to the lobby on floor 60, an amazing space in its own right. Floral arrangements are meticulous and staff are very attuned to the flow of guests going in and out.
Check-in was a breeze, and given that our party was occupying two rooms, the desk agent offered one room on each side of the hotel, so we could benefit from the two different views - which they call "city" and "landmarks". The city view looks over the central business district, down to S. Philly. It's especially gorgeous during sunset when the buildings begin to twinkle at dusk. The "landmarks" view faces north - the art museum and a few other monuments/buildings are visible. This is a better view for those looking for a completely unobstructed panoramic view, but all in all we preferred the city view.
The rooms are splendid. As expected from FS, plush bedding, subtle touches, massive flatscreen, pristine bathrooms. The bathroom is gorgeous with HUGE mirrors, and feels like somewhat of a pod placed in the room, owing to its oblong shape. Bath amenities provided by Guerlain. These rooms have you living the high life. Staff show your around the room at check-in, always a nice touch.
The bar/dining space in the lobby gets busy on weekend nights, as in our case. We enjoyed breakfast at Jean Georges which was fantastic, great service and food was divine. Outside guests / post-work crowd seem to enjoy the bar, but staff are careful to give hotel guests priority access to the elevator on the ground level.
I visited the spa and was thoroughly impressed, both by the facilities and the service. My masseuse (Susan) was wonderful, and the space as a whole is top-notch. FS seems to love muted earthy tones, this was the case throughout. Worth it!!!
Hotel runs a company car that will transport you within a certain radius free of charge. First come first serve but we never had to wait more than 5 mins. And it's not just any car, Tesla Model X fits the job. So much fun and drivers were fortunately as giddy about the car as we were riding in it.
Fabulous overall and will return next time in Philly!! A true 5 star.
My husband and I recently stayed at the new Four Seasons hotel in Philadelphia. We booked a 1 -night stay for my birthday. Upon check-in (around 3pm) they informed us that they didn't have a room ready in the category we had requested so they upgraded us to the next level at no charge. At every turn they had staff to show us the way and inform us of everything the hotel had to offer. Our room was impeccable, very clean and tastefully decorated. We were constantly greeted by name by various staff that we encountered throughout our stay. When we checked in they asked if it was a special occasion and I told them it was my birthday. That evening after we arrived back at the hotel after dinner we came back to the room to find a bottle of champagne, chocolates and the sweetest note from Marina, the woman who had checked us in earlier. It was such a special touch that made our stay even sweeter. Yes this hotel has incredible views of Philadelphia from every vantage point, it's brand-new and beautiful in every way but more importantly their staff went above and beyond to make our stay an excellent one. I can't say enough about how well we were treated. We will definitely be back! Thank you for making this mom of 2 young children feel spoiled on her birthday. I went home to my children relaxed and rejuvenated!
Had a great one night stay at this new (3 weeks open) hotel. The room was extremely comfortable and the staff was pleasant. We ate in the restaurant and the food was really good and staff was excellent; you can't beat the view from this property. There were some hiccups but that's to be expected in a property open three weeks and once they work out the start-up issues they'll be a world class property. Nevertheless, if you want a luxury stay in PHL this is your property.
Stayed for one night for an anniversary and it is very expensive but the room was well appointed and the bathroom was fantastic. The floor to ceiling windows gave us an incredible view of the art museum and boathouse row as well as a great view of the Delaware river. We were given a bottle of champagne and chocolate covered strawberries in our room for our anniversary which was very nice. The location is of course excellent for all things downtown and was very safe. The bellman was very helpful and had towels and water bottles for us when we got back from a run. The check in was quick and the flowers throughout the hotel were stunning. The only drawback was the non hotel guests who flock here to go the the bar on the 60th floor which has amazing views. I also did not like that you take the elevator to the 60th floor then get another bank of elevators to get down to your room. You can't go from the ground floor to your room without first going back to the lobby which is on the 60th floor. We did have lunch at the lobby bar and it was elegant.