We chose TS EDITION hotel for our celebratory stay (my daughter was turning 25 and we decided to meet up in NYC for this occasion) We chose it first because it is a very new hotel but the location could not be better - Times Square, and also for the reputation of Edition Luxury line hotels we had stayed previously at other cities. Our experience was absolutely fabulous and exceeded all expectation for sure. Firstly, I would like to thank personally Suki Scott, Director Guest Experiences, for utmost personal touch and generous treats on my daughter's birthday, for personal time and attention prior and throughout our stay, I want to thank the whole staff starting from the reception and to the room service (Zonnie especially) who were readily available in no time matter to our slightest questions and requests, to waiters at the multiple dining lounges and restaurants available to the utmost convenience right at the hotel (beautiful outdoor terraces are not to be missed since they are true oasis right at the very heart of Manhattan). The only thing I wish for , would be for more time to stay and continue our EDITION adventure. Definitely outstanding hotel (I know you might read in other reviews that the rooms are small...well...bare in mind you are in NYC and right at Times Square and if you spend too much time in the room , it is probably mostly in bed, and they are fabulous! PS so are showers and toiletries btw,) Also I found amazing that we had plenty of complimentary water and of course loved our twice a day room service (second being -getting ready your bed for the nighttime). All in all...As many times as we have stayed in NYC previously, never ever had we have such a perfect in each and every way, stay and having this experience for such a special celebration will definitely be the main reason for us from now on to come back here again and again. (I have to tell you that the soundproof window system in rooms is amazing and we could not hear a thing of city noise with windows closed). So once again , thank you, everybody at EDITION for a very memorable amazing stay!
Excellent service from the moment of checking in to check out to assistance to the car service for the airport. Modern, small corner room overlooking Times-Square with very good amenities. Bring a power strip with surge protection - limited outlets, although a business table with outlets in the Lobby Bar.
This is our second stay at an Edition hotel and I love the brand . From the moment we arrived the staff couldn’t have been more helpful and more friendly. The hotel is beautiful and has lots of choice for bars and eating etc . The Times Square location wouldn’t be my first choice however the hotel it’s self more than makes up for that . We have also stayed at the sister hotel in New York and the advantages the Times Square addition has is more choice of bars and dinning options within the hotel . The 701 bar is absolutely beautiful as well as the lobby bar . Rooms are small as would be expected in New York however the floor to ceiling windows add a sense of space as well as the tone of the decor . I seen a lot of reviews complaining about the $35 dollar per day service charge however this was not an issue for us as you have options to redeem this the main ones being $35 food and drink as well as an additional $50 dollars over and above that to spend on laundry every day , if you use these services it’s good value . we stayed in a premier Times Square view room and the view is just that it couldn’t be better. Wonderful stay and we will be back
I really loved my stay here and the customer service was impeccable I wish the rooms were bigger because that would've been the icing on the cake however with the amazing rooftop and club I was hardly ever in my room thank you for an amazing stay I hope when I return I can explore getting a bigger room.
We stayed in the modern, trendy Times Square Hotel for 3 nights in September. We had a premium Times Square view room. The view really was spectacular, this was my first time in NYC and I certainly appreciated the sights from the room. Customer service was excellent, we used Tea the concierge for advice on what NYC sights we should visit and she gave us fantastic advice and booked our tickets for us. The room itself was quite small and minimalist, i guess that's fairly normal for this location, however it was clean and comfortable. We didn't eat here at all so can't comment on the food. The building has a nightclub spot which is located in the floors below reception, this doesn't affect the guests area apart from the lifts being busy sometimes when coming back to the hotel in the evening. Overall I would recommend this hotel, you are paying for location, not space, but I am glad we chose to stay here.