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All You Need to Know About the Rooms
at DoubleTree by Hilton Burlington Vermont

Room/Suite (167)
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Guests1 room, 2 adults, 0 children
Doubletree.com
USD 190
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Booking.com
USD 190
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Free cancellation until 30/10/19
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Trip.com
USD 126
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TravelocityUSD 189
Orbitz.comUSD 189
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* Prices are provided by our partners, and reflect the total stay price payable through our partners, including taxes and fees that are known to our partners and which are due at time of booking. Please see our partners for more details.
Room review highlights
... how to get from here to there. I was not impressed with my room. The good things - comfortable bed and pillows, great TV...
... 2 days and 3 nights. The first problem we faced was that the room had an odd smell. The second issue was cleaning - the...
... 2 of the rooms themselves were tiny and very hot. The 3rd room was so cold, had a giant spider in it, and the air...
Most popular question about the rooms
... at least 3 months ( deep cleaning apparently does not eliminate dander). So, my question is do you have any rooms that have been kept pet free? How do we preserve such a room?
... pet free, they cannot guarantee that no pet has been in the room for 3 months. So as much as I like this hotel, it appears...
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Featured room amenities
Suites
... Vermont; I would keep looking and stay at the Homewood Suites across the freeway or the Hilton Garden Inn downtown...
Room service
$15 for room service coffee....thats a tad bit expensive....but overall, very impressive!
Housekeeping
... front desk was so friendly and welcoming, Stefanie in housekeeping was very accomodating to our requests... Overall a...
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Reviews that mention rooms

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I stayed in September for a conference. The conference spaces were nice. The hotel is very oddly laid out and it took me awhile to figure out how to get from here to there. I was not impressed with my room. The good things - comfortable bed and pillows, great TV and desk. The heating/AC unit worked okay but was a little loud. Some of the outlets on the desk didn't work. The alarm clock woke me up at midnight - ugh! I wish housekeeping would check for that. They didn't check for much though because there were spiderwebs on the ceiling in my room. The bathroom is so worn out - it looked like there was black mold (or something like it) on the wallpaper near the ceiling. The covering on the toilet seat was peeling off - seriously spend the $10 to get a new toilet seat! I know they are getting ready to do a major renovation - I hope they really go all out and improve the rooms. They need it! A weird thing that got annoying - the dirty towel/sheet bins and the clean towels were in the hallway everyday almost all day. The halls are narrow and I found this to be annoying and a little concerning for the cleanliness of the towels. The shuttle service was great. The location is easy to get in and out of. Tea and coffee in the lobby. I ate in the restaurant one night - it was little crazy. You could tell they weren't prepared for conference attendees. I was there for over an hour by myself just having soup and dessert.
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Date of stay: September 2019Trip type: Travelled on business
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from DayTrip03718688021, Director of Sales at DoubleTree by Hilton Burlington Vermont
Responded 1 week ago
Thank you for letting us know about your stay. We are happy you enjoyed the conference and apologize for the issues you did encounter. The renovation is a major one. Guest bathrooms are scheduled to be completely rebuilt. We hope you come back again to check out the progress.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
We stayed here for 2 days and 3 nights. The first problem we faced was that the room had an odd smell. The second issue was cleaning - the housekeeping skipped the room during the first day of our stay (we were out the whole day starting 10am untill 8p - they had plenty of time), so the bathroom was not cleaned, towels were not replaced, and bed was not made. The second day, the housekeeping made the beds but still did not clean the bathroom (we were again out for the entire day).
last but not least, our iphone charger was taken by someone from housekeeping on the second day and the hotel did not do anything to help us find it - at first they sent the call from room to an automated system. Then they said they will try to find out and we should check again during check-out. And at checkout, nothing had been done about it. Still waiting to hear about it - doubt we will.
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Date of stay: October 2019Trip type: Travelled with family
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Review collected in partnership with DoubleTree by Hilton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from DayTrip03718688021, Director of Sales at DoubleTree by Hilton Burlington Vermont
Responded 1 week ago
Thank you for the feedback on your stay. Please reach out directly so we can assist with the iphone charger. Alan.Hebert@Hilton.com
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
First, the front desk person - Mimi- was rude and not helpful. She pointed us to a door (there were 3 couples traveling) and said your rooms are down that hall. What she didn't say is- 1/2 way down the hall you have to climb a flight of stairs, then go down another hall and climb 2 flights of stairs. We had substantial luggage, and one of our group is physically challenged. 2 of the rooms themselves were tiny and very hot. The 3rd room was so cold, had a giant spider in it, and the air conditioner would not turn off. Finally unplugged it. When I complained to Mimi- she pointed out that I was only a blue level on the Hilton loyalty program. I couldn't believe. I would not recommend this hotel to my worst enemy!! It is spread out and hard to navigate. Part of the hotel has elevators, and part not.
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Date of stay: October 2019
Value
Cleanliness
Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from DayTrip03718688021, Director of Sales at DoubleTree by Hilton Burlington Vermont
Responded 1 week ago
We apologize for the issues you encountered. We will address this directly.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
We have stayed at a number of places in Burlington, but this was the hotel chosen for a wedding stay so of course we stayed here and we loved it. The room was very large and immaculate, and a recent update meant that everything was new. Breakfast isn't complimentary but it's very good and includes everything you might want. The staff was super helpful.
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Date of stay: September 2019Trip type: Travelled as a couple
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Review collected in partnership with DoubleTree by Hilton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from DayTrip03718688021, Director of Sales at DoubleTree by Hilton Burlington Vermont
Responded 3 weeks ago
Thank you so much for the great review! We love hearing that you had a great time. Thank you for mentioning the recent update. That was just phase #1! We start phase #2 and #3 in the next couple months. You will have to come back and check it out.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Booked in the early evening for a late arrival after a 4 hour drive arriving at 1am, went to the room and the door was locked. Went back to the front desk, they give us a new key. New key doesn’t work and you can hear someone snoring in the room. Went back to the front desk and the person insisted the room wasn’t occupied. Person comes down to the room, tries their master key, room doesn’t open. Sends a maintenance person to check the door. Maintenance person confirms the room is occupied - shined a light and saw it was deadbolted. I literally thought for a minute he was going to open the door on a sleeping person. Don’t get me wrong - the staff was trying, but I don’t think they have gotten much support. Anyway, they gave us a room they told us was booked for someone else, so good luck to whomever comes in after us. Second room heat doesn’t work, definitely not as nice as some of the other rooms and no elevator access and I have my bike. Also, there was an issue with the system and they were not able to issue keys to the second room, said they would slide the key under the door in the night??? It’s past 2:30 am now, BF has to work in the morning and we might literally leave still because the heat is ancient and noisy.

Anyway, BF frequents this area for work, used to stay here monthly when it was the Sheraton and got the royal (loyal customer) treatment, always got a nice room, great service, upgrades, was generally cleaner and more well taken care of etc. Not so anymore. Seems like the standards of maintenance have gone downhill. Had a similar debacle at the Hilton downtown recently, had to be moved to a different hotel due to overbooking which took an hour and a half as well - the garden inn which was actually pretty nice once we finally got there although they had issues at the front desk as well due to lack of communication from the Hilton downtown - but in general these Burlington Hiltons are not managed well. Have never not had a major complaint. I wouldn’t have written this review if it had been a one time thing. Maybe would have been ok if we checked in at a normal time but the circumstance was beyond our control.
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Date of stay: September 2019Trip type: Travelled on business
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from DayTrip03718688021, Director of Sales at DoubleTree by Hilton Burlington Vermont
Responded 4 weeks ago
Thank you for the review and feedback. We apologize for the issues you encountered. We will be looking into this. In regard to the heating units. We are in process of replacing many of the units as part of a major renovation which is just starting. We hope the next time you are in Burlington you give us another try. I think you will be very happy with the outcome of everything we will be doing in the next 8-9 months.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Questions & answers about the rooms

I just called the hotel and they DO allow pets and although there is one area they "try" to keep pet free, they cannot guarantee that no pet has been in the room for 3 months. So as much as I like this hotel, it appears that it is not the right hotel for you. I'm sorry it won't work because it's really a lovely hotel.
1 vote
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would like to reserve a pet friendly room with 2 beds. Please tell me what your pet charge is for one dog.
Dear Lorraine A, Thank you for your message! At the Sheraton Burlington, we are very pet friendly. There is no extra charge for pets. We will just need to have you fill out a pet waiver at check-in. We look forward to seeing you soon! Best, Brigitte Rooms Manager
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are pets allowed in the room alone in there create allowed?
Dear luzmercado29, Thank you for your message! Unfortunately, pets are not allowed to be alone in the rooms even if they are in a crate. Please do not hesitate to call Janna Cutler, our Club and Guest Services Manager at (802) 865-6651 with any further questions about our pet policy. All the best, Brigitte Rooms Manager
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Dear Guest, Thanks for your email - basic internet is free. For additional bandwidth there is a charge.
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