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All You Need to Know About the Pool
at Beaverbrook - Country House Hotel

Pool & Beach (3)
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Guests1 room, 2 adults, 0 children
Booking.com
USD 455
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Free cancellation until 23/10/19
Expedia.com
USD 455
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Free cancellation until 25/10/19
ZenHotels.com
USD 451
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Pool review highlights
... views. We were lucky we had gorgeous weather, the outdoor pool was a great spot to take life easy and we enjoyed all the...
... to check out the timings for the children in the main pool area if you want a quiet swim. We booked two massages in...
... do' with a a random piece of paper. A lovely spa and pool. The weather wasn't great at the time of our visit (yes it...
Featured pool amenities
Indoor pool
We made good use of the indoor pool and spa facilities during the break and again, was lovely.
Outdoor pool
We were lucky we had gorgeous weather, the outdoor pool was a great spot to take life easy and we enjoyed all the spa...
Sauna
The thermal spa has a jacuzzi, sauna, steam room and hamamm.
See all pool amenities (9)

Reviews that mention pool

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We were really looking forward to our weekend at Beaverbrook. Had my eye on it for a while. It exceeded our expectations. Service impeccable. Rooms lovely. Both the restaurants were fab. Enjoyed relaxing in the bar and on the terrace, with its stunning views. We were lucky we had gorgeous weather, the outdoor pool was a great spot to take life easy and we enjoyed all the spa facilities. if you are looking to treat yourself, this is one of my favourites of these types of hotels, as one of the more relaxed ones.
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Date of stay: September 2019
Room Tip: if you want a shower in your room you may need to ask.
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Rooms
Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from Beaverbrook_Estate, Manager at Beaverbrook - Country House Hotel
Responded 4 days ago
Dear Campmothertw

Thank you for taking the time to leave such a positive review. I am so pleased you enjoyed your dining, Spa and overall
experience here at Beaverbrook. It was a pleasure having you with us and we look forward to welcoming you back again soon.

Best wishes and kind regards,
Jorge De Jesus

Hotel Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
We loved this hotel last time we visited and wanted to return and visit the new spa. The hotel has many positives - beautiful building with lovely views, helpful service from the smart and charming young (and older) men who work here, lovely gardens and good breakfast. We experienced a few issues this time which took the edge off our experience. The spa is a nice new addition although the adult only spa facilities are a bit small and it is helpful to check out the timings for the children in the main pool area if you want a quiet swim. We booked two massages in advance and it would be helpful if the spa could confirm if these will be done by a male or female therapist. Some clients will have a preference or may assume that there will be a female therapist and it is an awkward conversation to have on the day. I would also like to be asked if it is okay for me to be allocated an assisted room with emergencies cords and assistance bars in the bathroom - that is my usual experience in other hotels. If you are going to offer some nice treats then it is important to let the guest know - I only found out that there is complimentary tea and cake in the afternoon by overhearing other guests and then it was all a bit embarrassing to ask. I only realised that the items in the fridge are complimentary by reading the room service menu. For a lot of people coming to this hotel it is a special and expensive treat so these little extras make a difference. Finally I had been offered a complimentary breakfast by email but was then charged breakfast (£67). When I queried this everyone was very unhelpful and it was only thanks to being able to find the email on my phone that the item was removed. Nobody apologised and I felt very embarrassed by having to make this point for what again was meant to be a nice thing offered by the hotel. This is a beautiful (and expensive) hotel that needs to make sure that its guests come first at all times and are not put in embarrassing situations. We had a very nice meal in the Potting Shed which was good value and set in very pretty gardens.
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Date of stay: August 2019
Location
Cleanliness
Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from Beaverbrook_Estate, Manager at Beaverbrook - Country House Hotel
Responded 3 weeks ago
Dear Guest,

Thank you very much for your kind review and sharing your feedback following your experience at Beaverbrook. We will certainly take your comments on board and I will be reviewing these with our management team.

We hope to have the opportunity to welcome you back very soon.

Best wishes and kind regards,
Jorge De Jesus

Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
A midweek stay with my husband - a bit of spoiling time. We didn't want to venture too far from home and we were not disappointed. The service was impeccable, the setting lovely (hard to imagine that you are a stone throw from the M25!) and the food was delicious. The smallest of touches, sloe gin in your room, slippers by your bed at bedtime and even a book mark left in my husband's book, when he was 'making do' with a a random piece of paper. A lovely spa and pool. The weather wasn't great at the time of our visit (yes it was July) so didn't get out into the grounds as much as we would have like to, but we will keep that for next time. Yes it is expensive, but for a special treat well worth it. I think for us - we didn't want to travel too far from home as we were under time constraints, but really wanted to feel that we had had some time away and Beaverbrook ticked all the boxes. Thank you for a lovely stay.
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Date of stay: July 2019
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from Beaverbrook_Estate, Manager at Beaverbrook - Country House Hotel
Responded 6 Aug. 2019
Dear Katie,

Thank you for your wonderful feedback - it was an absolute pleasure to host you and your Husband and are thrilled you had such a lovely stay.

We look forward to welcome you back and hopefully can arrange some better weather for your return!

All best,
Jake
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
I recently stayed one night in the garden house Comfortable , clean but very cramped despite it not being their totally basic room. Very overpriced for what you get. Dinner in the garden restaurant was delicious but at £160 for two would not have expected the waitresses to have been wearing jeans.
The spa was amazing, fabulous pools and facilities.
What totally let it down was the breakfast. Don't bother. This is not included in the price of the room it is an extra and such a waste of money and disappointment. Totally over priced. If you ask for egg, sausage and mushrooms you get served 1 sausage and 1 mushroom, no not one portobello mushroom but one small mushroom!!! Don't ask for healthy granary toast, they only serve simple white or brown toast, no other types of breads are an option. For a 5 star establishment the breakfast was a total disgrace . I have written to them twice but they have not bothered to offer me the curtesy of a response on either occasion.
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Date of stay: June 2019Trip type: Travelled as a couple
Value
Rooms
Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from Beaverbrook_Estate, Manager at Beaverbrook - Country House Hotel
Responded 27 Jul. 2019
Dear Fiona,

Thank you for taking the time to write. I'm delighted to read that you enjoyed various areas of the estate.

It is with deep regret to hear we fell below your expectations on Breakfast during your recent visit.

Unfortunately we have not received either of your letters, please find my personal email address below, I would like the opportunity to discuss this further with you and try to find a resolution.

Very best,
Jake
Jake.greenall@beaverbrook.co.uk
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
My partner took me for a surprise two night stay and was absolutely amazing!

The setting of the hotel in the Surrey countryside is perfect, very peaceful and lovely for a walk in the gardens. The hotel itself is beautiful inside and felt special. Same goes for the rooms with very comfortable beds and nicely decorated.

We had dinner at the Japanese Grill on one of the evenings and the food and service was great. Have eaten at central London top sushi restaurants and this was comparable if not nicer. The sashimi was just something else!

We made good use of the indoor pool and spa facilities during the break and again, was lovely. Staff were great and couldn't have been more accommodating. Treatments are quite pricey but were worth the money.

Would definitely visit again and highly recommend!
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Date of stay: June 2019Trip type: Travelled as a couple
Location
Cleanliness
Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from Beaverbrook_Estate, Manager at Beaverbrook - Country House Hotel
Responded 2 Jul. 2019
Dear Sarah,

So pleased you had such a wonderful stay.

Very much hope you left feeling fully refreshed after making great use of the Coach House Spa and the amazing team inn there.

Hope to see you return before long!

All best,
Jake
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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