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All You Need to Know About the Rooms
at Crowne Plaza Hotels & Resorts Phoenix - Chandler Golf Resort, an IHG hotel

Room/Suite (52)
Lowest prices for your stay
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Guests1 room, 2 adults, 0 children
Booking.com
Hotels.com
CrownePlaza.com
USD 159
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Free cancellation until 17/10/21
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Room review highlights
... friends but plans changed. I was the one who reserved the room so I submitted payment authorization so my friends could...
I love the spacious room with king size bed. I also like the big pool and the breakfast they have. It is a place where you can...
We stayed at the Crowne Plaza for 2 nights, our room was dated, but other guests said they were in the process of updating all...

Reviews that mention rooms

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Deyonna D wrote a review Sep 2021
1 contribution
I was going to stay with friends but plans changed. I was the one who reserved the room so I submitted payment authorization so my friends could keep our rate and she would just pay me directly. I spent an entire day trying to get confirmation of receipt. I was put on hold 5 different times for up to 30 minutes at a time. I never got confirmation so my friend said she would just use her card so she changed the reservation to add her card to it. I checked my account and my card has been charged. What are you all doing?
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Date of stay: September 2021
Service
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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Response from Heidi James, Owner at Crowne Plaza Hotels & Resorts Phoenix - Chandler Golf Resort, an IHG hotel
Responded 7 Sep 2021
We apologize for the inconvenience that you may have experienced. We are remodeling and improving everyday. Some of our front desk equipment was relocated. We have remedied the situation and hope that you will come stay with us again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kuan-Ying Tseng wrote a review Aug 2021
Albany, New York1 contribution
I love the spacious room with king size bed. I also like the big pool and the breakfast they have. It is a place where you can relax after you have a long day at work when you are on business travel. The only issue was that the compressor of the air conditioner made huge noise when it was working. Hope it can be fix before my next visit. The location is right aside of several good restaurants, you basically don't have to worry about what to eat.
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Date of stay: August 2021Trip type: Travelled on business
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This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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Response from Heidi James, Owner at Crowne Plaza Hotels & Resorts Phoenix - Chandler Golf Resort, an IHG hotel
Responded 24 Aug 2021
Thank you for taking the time to leave a review. We are pleased to hear that you enjoyed our pool and amazing breakfast! We look forward to serving you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
PD Balmer wrote a review Aug 2021
1 contribution
We stayed at the Crowne Plaza for 2 nights, our room was dated, but other guests said they were in the process of updating all the rooms. With that aside, the property, location and the staff were completely amazing! The pool is beautiful and they have bar poolside. We at at their restaurant twice, completely amazing! We also enjoyed our complementary drink that the lobby bar with bartender Andrew! Will totally stay at this property again!
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Date of stay: July 2021
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This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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Response from Heidi James, Owner at Crowne Plaza Hotels & Resorts Phoenix - Chandler Golf Resort, an IHG hotel
Responded 6 Aug 2021
What a lovely review! We are pleased to hear that you enjoyed your stay. Come back and see us again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
-Traveler-USA-John wrote a review Jul 2021
Portland, Oregon3 contributions
Hotel staff were great and very helpful. Great room and very nice bed, Also lot of great restaurants near by. I will be stopping by again and letting my friends and fellow team members know what a great spot it is.
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Date of stay: July 2021Trip type: Travelled on business
Rooms
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Service
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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Response from Heidi James, Owner at Crowne Plaza Hotels & Resorts Phoenix - Chandler Golf Resort, an IHG hotel
Responded 29 Jul 2021
Thank you for leaving such a lovely review! We are pleased to hear that you enjoyed your stay and noticed our friendly staff. We look forward to serving you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Terry N wrote a review Jul 2021
1 contribution
Great Location, Clean Room, and Very Friendly Staff. A lot of restaurants, bars within walking distance and easy access (good location) for SE PHX metro. Resort like feel since your room is accessed through an exterior door from the court yard. Will definitely stay here again.
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Date of stay: July 2021Trip type: Travelled on business
Value
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This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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Response from Heidi James, Owner at Crowne Plaza Hotels & Resorts Phoenix - Chandler Golf Resort, an IHG hotel
Responded 20 Jul 2021
We are pleased to hear that you enjoyed your stay! We do have an excellent location. Come stay with us again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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