I was going to stay with friends but plans changed. I was the one who reserved the room so I submitted payment authorization so my friends could keep our rate and she would just pay me directly. I spent an entire day trying to get confirmation of receipt. I was put on hold 5 different times for up to 30 minutes at a time. I never got confirmation so my friend said she would just use her card so she changed the reservation to add her card to it. I checked my account and my card has been charged. What are you all doing?
I love the spacious room with king size bed. I also like the big pool and the breakfast they have. It is a place where you can relax after you have a long day at work when you are on business travel. The only issue was that the compressor of the air conditioner made huge noise when it was working. Hope it can be fix before my next visit. The location is right aside of several good restaurants, you basically don't have to worry about what to eat.
We stayed at the Crowne Plaza for 2 nights, our room was dated, but other guests said they were in the process of updating all the rooms. With that aside, the property, location and the staff were completely amazing! The pool is beautiful and they have bar poolside. We at at their restaurant twice, completely amazing! We also enjoyed our complementary drink that the lobby bar with bartender Andrew! Will totally stay at this property again!
Hotel staff were great and very helpful. Great room and very nice bed, Also lot of great restaurants near by. I will be stopping by again and letting my friends and fellow team members know what a great spot it is.
Great Location, Clean Room, and Very Friendly Staff. A lot of restaurants, bars within walking distance and easy access (good location) for SE PHX metro. Resort like feel since your room is accessed through an exterior door from the court yard. Will definitely stay here again.