I booked this hotel online a few weeks before arrival, having seen the pictures of a newly built resort. I was instantly interested in the spacious resort, facilities, and the positive reviews from previous guests.
I am very fussy when it comes to hotels and was slightly apprehensive before arrival as the hotel seemed too good to be true. It’s tucked away in a residential area, great for if you want a real feel for life in Rawai. I wondered how such a hotel could exist!
Upon arrival, we were welcomed by everyone in the management team, in their open air reception lobby, it was an extremely lovely welcome after our 17 long hours of travelling. I communicated with the hotel before arrival to let them know it was my boyfriend’s 25th birthday. Due to this and our long 11 night stay, they kindly upgraded our room. I booked the junior suite and were generously offered a pool entrance suite. After a couple of hours of catching up on sleep, staff presented my boyfriend with a wonderful cake which resembled a bagel and sang happy birthday. We felt truly welcome.
The rooms were of a higher than 5 star standard and were extremely surprised. The rooms were spacious, bright, comfortable and modern.
We used the gym facilities, the spa and HIIT classes weren’t available yet but we can’t wait to use these when they are ready. The gym overlooked the impressive landscape of Rawai beach, a location that is only 10 minutes away!
The staff were so incredible, it’s something we couldn’t stop talking about throughout our trip. We spoke about nothing else.
Salsa is one of the kindest people we have ever met, she was always on hand to provide advice, tips and ensure everything was great for us. Nothing was too much trouble and always offered such generous help which will always be valued. We weren’t able to take advantage of some of the amazing trips she recommended, but we absolutely will next time. Please take your time to listen to her recommendations.
The restaurant staff were very kind, courteous in particular Aood, Game, Tor and Ping Pong. We warmed to their professional attitude and will forever remember them. We wanted to take Aood back to London with us, she is such a sweetheart.
The hotel has not one but four pools, we mainly used one but it was great to know we could use any. As a wellbeing resort, we left feeling relaxed and taken care of. If the pools weren’t enough, the hotel offers an hourly complementary shuttle to one of our favourite beaches, Nai Harn.
You’ll see from reviews that it is a new resort, we can see this becoming one of the most popular hotels in the Phuket area. The fine attention to detail and modern design made it feel so different to other hotels we had considered staying at.
I am really excited to keep looking at the pictures from this luxurious hotel, I think I will be doing this on a regular basis.
The spa and roof top bar weren’t ready yet but this really didn’t spoil anything. We had such a great time.
I’m excited to tell you that our next trip will also be a trip to remember too. See you soon!!
We stayed at Stay in a 2 bedroom suite and another 1 bedroom suite. The suite is spacious yet compact. the 2 bedroom one had a washing machine and drier, a coffee maker, a microwave and some crockery plus a huge balcony.
We were trying to book through platforms and the property showed sold out, upon contacting the hotel they were happy to reserve the rooms for us.
Freddy was available to help us plan our itinerary and also gave tips. He offered the name of some tour company but did say that the price would be steep if we compare elsewhere. Which was a fair warning. We didn't book through the hotel but the tips helped. This location is ideal for a relaxed holiday..we didn't go to the nearby beach but it wasn't the most happening one. You may struggle a bit reaching back from Jungceylon side if you don't have a vehicle. So we didn't stay out late.
The gym is functional and good. Restaurant experience was a mixed bag. We were all vegetarians and the breakfast buffet was good. At dinner time we had limited options. Pizza, Pasta and salad. First night our food was good, second night the pizza was burnt. Dessert was good.
The property is splendid but plan as per your needs.
We just had a fabulous 10 day holiday at this newly opened well appointed 5 Star Resort. The staff from the moment we checked were always happy to help and nothing was too much trouble. The rooms were amazing we stayed in a fabulous 2 bdm Suite great for our family. The beds were very comfortable and we appreciated the King Size Bed comfy and clean. Air Con worked fantastically and the Washer and Dryer came in handy to keep clothes nice and fresh. Breakfast was fabulous every morning with lots of choice to suit everybody at the Restaurant Fresca. It was also great on those nights you wanted to stay in fresh pasta, pizza, salad or local Thai dishes the freshly baked Sour Dough bread was my personal favourite. Only stage 1 of the gym was open during our visit great outlook fantastic state of the art equipment and can’t wait to return and have that true wellbeing experience of Yoga and HIIT Training - to work off the sourdough !!. The Spa will be opening soon so we will definately be back for the complete 5 star experience. Rawaii area was a new area to experience but found that it was only a short taxi ride to Kata, Karon and Patong if you wanted to experience a busier nightlife but I have to say I loved coming back to STAY it was a beautiful relaxing retreat from the moment you walked in. Thankyou Angela Owers and Cameron Burne 😊
Upon our arrival, we were very well received. Indeed the staff in the lobby, very smiling and pleasant we put in a good atmosphere.
The room is spacious and well equipped. A point on which I particularly titled, is the quality of the bedding, thank you it was very appreciated.
Our room giving access directly to the pool was a real pleasure, the very soothing exterior was worked with care, different levels of pool and lots of vegetation, giving us more privacy.