I’ve seen a lot of negative reviews about this hotel. But, Mercure have just bought this hotel, which was formerly Travelodge and they’re starting to transform this place. The rooms aren’t Mercure standard yet, but more like Travelodge standard at this moment.
The check in lady (Kristine) was very friendly, gave me ideas what I can do around Rockhampton and was very professional. All the other staff were nice and professional too. The room was clean, decent size, had a veranda, clean bathroom and I thought the bed was comfortable. Only thing is a few towel hooks were loose. Like I said, they’ll be improved to Mercure standard soon.
Unfortunately the restaurant and bar isn’t operating due to Covid, but there’s plenty of cafes and restaurants nearby. This hotel has a free Carpark and has a pool too.
Overall I was satisfied with my stay there and be looking forward to staying there when it’s Mercure standard.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
This response is the subjective opinion of the management representative and not of TripAdvisor LLC