Returned for another stay with my mum, as they had a special deal on, as always Bev has looked after us, the room this time was nice enough. Although I do think it’s time they now updated all the rooms as the updated rooms that we stayed in once are lovely. As others have mentioned the carpets aren’t always hoovered properly & in some places they need replacing.
Lovely swimming pool (not that I use it much) but love the jacuzzi I spend hours in.
The massages are lovely although I didn’t have one this time due to the expense & no offers on them this time
As for the food I think the £2 jump for lunch isn’t acceptable for what it is, they should offer a lighter lunch for alternatives & also the same day in day out gets bit boring when your here for more than a day or two.
It also appears whilst we have been here they have had the same soup at lunchtime & evening just added something to it, although these were nice again bit samey
Evening meals are good standard but due to a little bit fuzzy eater I do struggle to find something sometimes , puddings are ok but how about mixing these up a little to same choice all week at both lunchtime & evening meals.
Always find the staff polite & helpful
Amazing grounds and building . The staff were all very welcoming and helpful. The treatments and staff again very good. Rooms were ok. The on suit bathrooms were modern and clean . The bedroom space are older looking and mine smelt a bit musty. The bed was very comfy with clean fresh linen. Some of the staircases and carpets looked worn and could do with a better hoover. The cold breakfast options were very good with lots to choose from . The hot options although limited where very tasty.
Please forgive me, this is my first review. The lovely lady I spoke over the phone with before arriving couldn't have been any more helpful. The grounds are very clearly beautifully kept. Stayed in a nice modern room, I think it had been refurbished, it was lovely and clean and housekeeping staff very friendly and helpful. Had a couple of treatments which were amazing and left me feeling very relaxed can't remember the names of the girls that did them but credit to them. The breakfast was a bit of a letdown. Also, I heard a bit of yelling coming from the kitchen which put me on edge a little and I thought one of the waitresses was a little rude or just having a bad day maybe because of the yelling? dinner was ok. When checking out I thought the lady at the reception was quite abrupt. Overall I had a lovely stay, left relaxed and would come back.
Stayed here with friends, I’ve been a number of times before. It is rather dated but they are working to update it gradually.
The downsides were:
* the room was a little dusty
* the steam room wasn’t working properly; it had a funky smell and there was no heat
* random damp smell at certain locations in the building
* it would have been nice to have the robes in your room so that you can get straight into them without having to go and collect them.
*too much paper: need to go electronic.
* GET RID OF ALL THE NASTY PLASTIC PLANTS. Some huge parlour palms, orange and lemon trees would be fab in the conservatory. Those hunting pics and Churchill etc need to go; or make it part of a ‘history of the house wall’
On the plus sides:
* the grounds and views are stunning - we liked the presence of wildlife. The grounds weren’t over managed.
* all the staff were friendly and attentive when approached otherwise they left us to it which we liked.
* the food was excellent. Good quality local produce beautifully presented. I’ve been a few times and always found it so, so negative comments here has surprised me.
* Relaxed atmosphere, it feels like your own place. I like not being hassled.
Would I go back; most definitely, the trade off of the outdated decor is the relaxed atmosphere and beautiful grounds. I have never seen it really packed.
The real world began to melt away just as soon as I entered the gates when the most gorgeous fairy tale waterfall lake to the side of the sweeping drive came into view. And what an impressive driveway. Set in between the manicured golf course with spectacular hill views and mature trees galore.
I was warmly greeted on arrival by a very welcoming and enthusiastic receptionist who went out of her way to personally show me around, introducing all of the available facilities and taking time to explain everything on offer. Outstanding customer service!
My room, a cosy single, was lovely - tastefully decorated and beautifully clean throughout, the ESPA toiletries were an especially nice touch. The spa is fabulous; there's a large solarium housed in the conservatory with plenty of generous sized loungers and masses of natural light. Weather permitting, the French doors open on to the terraced garden and those panoramic stunning views. Comfy robes are provided and fleecy blankets are available for getting snuggly post swim. Room service ordering is available in the spa area which was an unexpected welcome detail. The pool, jacuzzi and the generously sized fairy lit ceiling steam room are lovely (didn't try the sauna). Minor point to mention - the steam room could do with being a wee bit hotter, however it is much bigger than usual. The wet room showers are a great feature as is the salon style ladies' make-up/hairdrying ante chamber - super. Proper wooden lockers (tokens provided) in the changing room! Oh yes (so much nicer than tacky clanking rusty metal), again an upmarket touch.
I popped my head into the gym (exercised my neck at least) and it looked spacious and very well equipped. I enjoyed one lovely treatment (so much to choose from). I also briefly visited the huge exercise/meditation room (didn't participate in any of the four classes that were available but I heard they were amazing), the peaceful grand drawing room and the squidgy sofa sitting room. There's also an attractive boutique.
The dinner, which was amazingly included in the price, was unbelievably excellent, really memorable delicious freshly prepared chef standard food of the highest quality. I had crab followed by monkfish - totally mouthwatering delish, and guilt free healthy to boot! I'm not a pudding person but the lemon mousse (it would have been rude not to ..) was divine. Loads of equally healthy options at breakfast the following morning, again served in the grandeur of the old dining room.
Cedar Falls is a charming authentic old country manor house, wonderfully old-fashioned in an unpretentious non-ostentatious or stuffy too formal way. I found the customer service second to none; the staff were super friendly, well-informed and really approachable. The attention to detail throughout is fantastic. I visited on my own and felt completely at ease the whole time. I found the whole package to represent incredible value for money: available from 11am until 5pm the following day, with so many spa facilities on offer and dinner included - unbeatable.
Cedar Falls exceeded all my expectations, so much so I've since become a member!