We have just returned from a weeks stay at the Sofianna resort & we absolutely loved every minute!It's in a great location about a 5 minute walk from bars, restaurants and and the beautiful harbour. We had a pool view room in block 3 which was lovely and modern, very clean with everything you needed to make sure you had a comfortable stay. The food was outstanding.. So much choice every mealtime big thanks to chef & all his team 👍
A big thankyou to George who was on reception when we arrived, very friendly, made us feel very welcome & very informative.. Lovely guy 😁
George in the restaurant & all the staff who always gave great service 😁 and Alina at the pool bar who always served us with a beautiful smile 😊
We understand it has been a difficult few days as Thomas cook customers, but we have felt so welcome & all the staff continued to make sure we still had a great holiday! Thankyou again, continue with your hard work & I'm sure the hotel will continue to be brilliant! We will definitely return.
We were not supposed to be in this hotel, but our original booking was over booked. In view of the TC failure, not sure if that was totally true. On arrival we were booked in very quickly and shown to our room at 2am after a 2 and a half hour delay. That could have felt like a bad start, but to be fair the hotel room was large and very clean. The breakfast was good with hot food, that is a plus. There was no rush to get sunbeds as you could get them at any time of day around either pool. The meals were varied with a daily theme for the evening meal. They even had bread and butter pudding and apple crumble on the menu.It was not just meat and chips as in some hotels.It varied from Italian to Mexican to Greek/ Cyprus and numerous international foodstuffs. Always something for any fussy palates including the legendary chips and nuggets. The hotel seems well run and the staff are friendly. Probably the only downside is that smokers only have 2 areas to partake of their habit other than outside the hotel entrances. I noted that this caused two parts to the nighttime action as the smoking areas are away from the entertainment, so smokers tend to ignore the night action and congregate away from the shows. Make your own mind up on that one, but it does cause some problems.Overall, this is a good hotel with good facilities and is only a 5- 10 minute walk from the promenade with several local bars and clubs nearby. Luckily we escaped 24 hours before TC folded.
Just got back from this amazing Hotel, we were greeted with a welcome glass of bubbly. FOOD was excellent lot's of choice Chefs met you and welcomed you into the restaurant. All staff especially George,Effie,Alana and Demetrius were so welcoming and couldn't do enough for you. We had a swim up room which I would definitely recommend they were very clean and the cleaner was very friendly. The staff from this hotel are fantastic I would definitely recommend it and should be a 5 star not 4 thank you Sunconnect.
Arrived on 27th Aug 2019 flight was delayed for more than 5hrs yet under current circumstances cannot complain, the hotel receptionist and porter worked amazingly quick, the hotel had even provided drinks amongst a selection of sandwhiches for everyone.
We stayed in block 3 room 3102 what an amazing room. I had seen this complex prior to the refurb and wanted to stay then, however they had closed for a full refurb and extremely pleased we got to visit this year.
Having visited Cyprus for 7 years we have stayed in 3 hotels within the Kato Paphos area yet none of them are a patch on Sofianna, all the staff work together from the management to cleaners just to make your stay a pleasurable one. There are not enough words to say how clean the complex is, how important the guests are and the food thank you for having a truly talanted mitchelin star chef, yes that food was just out of this world nothing will beat the food there, when you consider it was all inclusive say a huge hello to Elona at the pool bar what a lovely young lady and brilliant with drinks nothing is too much and am sure you have read previous reviews regarding George in the resturante yes he is great with the kids, he goes out of his way to make all guests welcome this applies to the chef whom was always there to help guests with food including management speaking to with the guests ensuring everything was alright. The staff at Sofianna go above and beyond to make your holiday the best and would like to say a huge thank you for making ours amazing too and truly looking forward to returning back next year.
We had a great time at this hotel, great check in with champagne for the adults and apple juice for the kids. The room was a great size for a family of 4, spotlessly clean too. Pool areas fantastic, again spotless. No problems getting sunbeds. The food was lovely and plenty of choice. Loved the different theme nights, our favourite was the Italian.
My only little complaint was the entertainment, the 2 girls from the animation team worked so hard but for the size of the hotel I think they need a bigger team. Animation teams usually get to know the guests, the 2 girls didn't say hello to us even once. The nightly shows were ok, i think they need a bit more variety and not just tribute acts, although we loved the boy george tribute.
We would deffo return if we were to come back to paphos.