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All You Need to Know About the Pool
at Savoy Palace

Pool & Beach (24)
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Guests1 room, 2 adults, 0 children
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USD 236
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Pool review highlights
... cabinet, drinks don't chill and ice melts within hours. The pool and outdoor areas have no handrails and at night, flights of...
... The hotel has a superb gym and a total of 4 swimming pools, 2 indoor pools an infinity pool on the 16th floor and...
... luxury rooms, excellent restaurants and bars, a huge outdoor pool and beautiful ocean view. However, I found it absolutely not...
Most popular question about the pool
Hi – can you let me know which pools will be heated in February 2020?
... For the time being, our hotel has two indoor heated pools. One is free of charges to all hotel guests; the other one...
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Featured pool amenities
Indoor pool
The indoor pool has just opened, the fantastic spar is open, so is the children’s room.

Reviews that mention pool

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Where do I start? We stayed in a hotel room which was spacious but has very little storage space. Six coat hangers each for a two week stay, no drawers and the rail in the wardrobe was unreachable for me (I'm 5 ft. 2 inches). You cannot use the bathroom during the night without disturbing your partner as the walls and doors to the bathroom are coloured glass and light the whole room if you switch a light on. The sliding doors in the bathroom area also screech when opened. There are no handrails or non-slip mats in the shower for elderly or disabled guests and marble floors in the bathrooms are dangerous when wet. The maids removed wet towels and forgot to replace them several times and had to be asked almost daily for replacement toiletries.
The fridge in the room is not a fridge but a cool cabinet, drinks don't chill and ice melts within hours.
The pool and outdoor areas have no handrails and at night, flights of outdoor steps (which are all black) are unlit and again have no handrails.
Breakfast looks inviting, and is, if you only want cold food. Cooked food is cold by the time you get back to the table as the plate warmers are inefficient. They seem to be intent on providing a huge array of food at the expense of quality.
The saving grace for this hotel is the reception and restaurant staff. Cheerful and helpful but wonder how much time they will have when the hotel is full. When we visited there were less than 140 guests and when full can take approximately 700.
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Date of stay: September 2019
Room Tip: Book for the centre or east side and high as possible as we overlooked the backs of buildings
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Location
Cleanliness
Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Recently spent a week with my wife at this newly opened superbly located and beautiful hotel. All the hotel rooms have sea views and are very spacious and very comfortable. The hotel has a superb gym and a total of 4 swimming pools, 2 indoor pools an infinity pool on the 16th floor and the fantastic main swimming pool which has ample seating and beds for chilling out and sunbathing. The staff are very helpful and nothing is too much trouble. We only booked in for bed and breakfast which is 7am - 10am during the week and 7am - 11am at weekends, plenty of variety and very nice. If there is one thing that could be improved but not a major issue is that we seemed to be left to find everything for ourselves but after a few days you soon get to know your way around! The location of the hotel is very central and some excellent restaurants and local pubs/bars within a few minutes walk. We had a fantastic time at this wonderful hotel and hope to return in the near future. We would highly recommend this hotel and cannot thank the staff enough for such a wonderful stay. Give it a go, you won’t be disappointed. Thank you.
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Date of stay: September 2019
Room Tip: All Rooms have sea views but the higher up the more you can see.
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Rooms
Cleanliness
Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Indeed a very nice hotel with luxury rooms, excellent restaurants and bars, a huge outdoor pool and beautiful ocean view. However, I found it absolutely not adequate to pay for the indoor pool, steam room and sauna in the SPA - never paid for the SPA in a 5 star deluxe hotel. Management should reconsider this weird policy.
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Date of stay: September 2019Trip type: Travelled on business
Value
Service
Sleep Quality
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Went for dinner in the Galáxia for our 50th and could not fault the cuisine/service.
Had drinks on terrace beforehand. Stunning views of Funchal. An issue though after the rain showers as some of furniture soaked and the floor rather treacherous.
The tiled floor in the restaurant is stunning albeit rather disconcerting in the low level lighting, giving one the impression of stepping into deep water. Generally we felt the illumination rather too low and in corners very dark.
The monochrome chequered tables (perhaps an homage to The Classic Savoy?) were not to our liking. For the prices charged we would much prefer linen tablecloths as they would provide a more luxurious dining experience in our opinion.
The Prosecco “treat” was much appreciated and a lovely surprise.
The staff were most attentive and friendly.
The hotel itself is immense and impressive.
The ground level pool is huge - we noted many submerged angled hidden corners which could prove problematical if not spotted by users.
The grounds are beautifully landscaped, although again rather badly lit in the evening.
One cannot help but admire the achievements of the architects/designers/construction however it is not for us as far too large a building.
We are long standing “owners” at The Royal Savoy and will remain loyal - a community feeling exists amongst the guests here, the place being smaller.
We can only hope that our promised upgrade will happen (2022?) as the rooms/décor/beds/soft furnishings are no longer of a suitable standard. Oh, for a “Pillow Menu” as advertised at The Palace!
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Date of stay: September 2019Trip type: Travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
+1
what an amazing place though lools still on soft opening manage to used the infinity main outdoor pool and indoor staff very accomodating and friendly full of smile when serving the downside of the place is very expensive in restaurant while they are in a very competetive area of restaurant so many places to choose from.when eating infinity bar is ok reasobale prices and the pool side resto is very nice and yummy attentive staff see you next yr
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Date of stay: September 2019Trip type: Travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Response from savoypalace, Diretor-Geral at Savoy Palace
Responded 3 days ago
Dear valued Guest,
Thank you for sharing your comments and feedback.
We are glad to know that you had a pleasant experience with us and that our service met your expectations.
We have taken note of your opinion, which is so important so we can continue improving.
We look forward to your next visit!
Warmest regards from the Savoy Palace Team,
Jose António Pereira - General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Questions & answers about the pool

Hi – can you let me know which pools will be heated in February 2020?
Dear Emma, Warm Greetings from Savoy Palace Hotel! Thank you for your enquiry. For the time being, our hotel has two indoor heated pools. One is free of charges to all hotel guests; the other one is inserted in the Laurea SPA subject to an additional cost. The access is free when reserving into one of our Suites or booking a SPA treatment or massage. Both pools are available all year round. We remain at your entire disposal and look forward to welcoming you at the Savoy Palace. Kind regards and «muito obrigado», José António Pereira - General Manager
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Are their hairdryers in the rooms? How old do children have to be to go in the infinity pool please?
According to the hotel info there are hairdryers. I would imagine they re the fixed type in the bathroom. My wife is taking a small travel one just in case. I think the infinity pool is for adults only?
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