The service I have recieved in this hotel from the staff has been the best and warmest I have ever recieved. Oreana helped me organize a last minute trip with over 30 friends just a couple days before new years, which I thought would be impossible. The treatment is very personal and the staff ends up feeling like friends.
Amazing location, just a block away from the ADO bus station and less than a 5 min walk from Cocobongo and the main street, La Quinta Av.
Great! They have two locked doors at the entrance that only open after you ring the bell and they see you with a camara.
LOBBY, ROOMS AND COMODITIES:
The rooftop pool, the main pool in tthe first floor and all the lounge beds are just awesome for the low price of the hotel. The 5 bed rooms we stayed in are basic, but very spacious and clean. The showers are delicious with high pressure and really hot water. This hotel is for young people who like to party, over 18, who plan on staying up late. Its not a quiet, chil hotel, but that was fine with me and all the other guests.
Just two small things: the temperature from the air conditioner is controlled from the lobby and they take very long to adjust it to your request. My AC in particular did not work, but all my friend´s AC did. Also, the food they sell isn´t the best in my opinion and is also pretty expensive in comparison with spots you can find outside of the hotel.
I was here before.
The staff allways smiling, the restaurant that they have over here bring so good food, the pool party in Saturday so cool with full of nice people.
The tours that this hostel have are the best. Realy think this is the best place in playa del Carmen!
Hostel Benjamin is for sure one of the best hostels I've ever stayed at. The staff was incredible, the room was immaculate and the location couldn't have been better. Just a 5 minute walk to the beach and 5th avenue with all the restaurants and shops are just around the corner. The pool is big and really nice. They also have the most comfortable cabanas around the pool. The restaurant and bar is open 24 hours which is great!!! Definitely coming back to this amazing place.