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All You Need to Know About the Pool
at De Sapphire Cliff Villa

Pool & Beach (21)
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Guests1 room, 2 adults, 0 children
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Pool review highlights
... also a large wardrobe. Amazing veiws and right next to the pool. The location of the villas is amazing, it feels like you...
... thoughts were a cool down swim. There was no-one at the pool which upon entry was cloudy - I was definitely not able to...
... which is basically ruining your relaxing experience at the pool. Staff were friendly but clearly incompetent for most...
Most popular question about the pool
Is there service around the pool to order drinks :) is there a gym at your hotel?
Answer from RatheeshRaj_GM
Aug. 2019 |
Hi sorry for the delays. Our pool is right beside our restaurant so it's easy if you want to order some drinks while you relax...
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Featured pool amenities
Outdoor pool
Poolside Bar
Pool / Beach Towels

Reviews that mention pool

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Glen M wrote a review Mar. 2020
1 contribution
We were lucky enough to stay at the beautiful De Sapphire for a month. From the moment we arrived, till when we sadly had to leave (prematurally) we were treated like freinds. Always a smile and a hello, and nothing was too much trouble, even getting stamps and posting post cards for us (Thank you Ayu!!!) . Santi is an outstanding hostess, her English is superb which made communication a whole lot easier as our Indonesian is severly lacking.

Our room was fantastic, wonderfully appointed, with a lovely big bathroom which had both a bath and shower and also a large wardrobe. Amazing veiws and right next to the pool. The location of the villas is amazing, it feels like you are on your own peice of paradise.

We will hopefully be back in the near futre and will look forward to seeing all of the staff again.
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Date of stay: February 2020Trip type: Travelled on business
Rooms
Cleanliness
Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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whitedogfarm wrote a review Mar. 2020
Lower Chittering, Australia6 contributions5 helpful votes
We arrived a little earlier than check in and was greeted attentively. After having to read and then sign two documents acknowledging specific rules of the resort - each of which incurred a monetary fine if breached - we were escorted and shown our accommodation Which was an ocean view villa. My immediate reaction was how run down the place looked as well as hot when we entered the villa. Our first thoughts were a cool down swim. There was no-one at the pool which upon entry was cloudy - I was definitely not able to put my head under the water. We thought about purchasing a drink but could not believe the prices - more than the five star resort we had just stayed in and the surroundings so underwhelming in comparison. After 30 minutes at the resort we decided it was not for us - so booked new accommodation in Seminyak and left the resort. Maybe we were spoilt at our previous accommodation but de sapphire was definitely not for us.
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from RatheeshRaj_GM, General Manager at De Sapphire Cliff Villa
Responded 6 Mar. 2020
Dear whitedogfarm, Greetings from de Sapphire Cliff Villa by Danapati. Thank you for taking the time to share your feedback on Tripadvisor, so we are able to continually review the facilities and services we provide to ensure that they meet our guest's expectations at all times. I was disappointed to read that you were not entirely satisfied with your experience here with us and made you leave straight away and I would like to apologise for any inconvenience caused. Uluwatu area is surrounding by big trees, some area still considered as wood and some monkeys were still wandering around. They are often visiting us and stealing unattended guest belonging. Therefore we give this information in letter and asking all of our guest to sign. The main purpose of this is for our guest safety as we will not be able to claim it from the monkeys when it happen. Trust that the only paper that you were signed in as the other letter is precaution letter about basic hygiene due to pandemic of Covid-19 which getting serious in every country. I could confidently said, both of the letter given to you for your convenient and safety reason. Many beaches, shops and spas are within walking distance from our villas and we can't hold our guest to not go outside and enjoy it. And yes, we admit our pool was cloudy by the time you arrive as the night before we had heavy rain and we can't closed the pool right away to do maintenance. However, in the evening we did and it back to crystal clear again on the next morning. I will not blame the rain, but yes the pool is really affected as it open air. We hope to have an opportunity to serve you better in the near future and look forward to welcoming you back to de Sapphire Cliff Villa. My warmest personal regards, Ratheesh Raj
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sebastien Niodra wrote a review Feb. 2020
Hong Kong, China5 contributions
We stayed 5nights in this property early February. 2 would have been enough...
We booked the villa number 5. 1st day we had no hot water. 2nd day AC in the bedroom broke down. As extensive travelers, we do understand that those issues that happen, However a recovery was expected from Front Desk or management(apologize card, amenities, simple word). Til that day we are still waiting for it.

Another recurrent issue we've had is the F&B (restaurant is as well the IRD).
- We had diner the 1st night. The tuna was way over cooked. The Nasi Goreng was fine.
- Breakfast is trully awful. Coffee is bad quality instant one. I've asked a double expresso (additional charge, which is fine). Staff came to me saying that the coffee machine isn't working. Bread was probably sliced upon staff arrival at 6am in the morning. By 9am it was dry. Vienoisserie were dry and tasteless. The yogurt with fruits was served frozen. The American breakfast was ok but with poor bacon quality. The Hollandaise sauce of the egg Benedicte is not good either.
- In room dining: we've ordered several dishes during our several days there. Pizza was small and tasteless compare to some options close from hotels. Chicken satay arrived cold.

Super loud music in the restaurant which is basically ruining your relaxing experience at the pool.

Staff were friendly but clearly incompetent for most aspects. View is good over the ocean. It is clear that this hotel doesn't care about service or guest satisfaction, considering the amount of tourists that comes to the island on a yearly basis.

We ended up staying at the Conrad Bali in Nusa Dua, which was 30USD more a night where a much better experience was offered.

Stay away from it at all cost!
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Date of stay: February 2020
Room Tip: Do not stay at the villas near the pool. Loud music all day long
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from RatheeshRaj_GM, General Manager at De Sapphire Cliff Villa
Responded 24 Feb. 2020
Dear Sebastien Niodra, Greetings from de Sapphire Cliff Villa by Danapati. Thank you for bringing your concerns to my attention. I regret to hear that your stay was met with some difficulties. Your comment is important and I am sorry that your experience with our villa facilities and services delivered were not perfect and didn't meet your expectations. But I do believe my team had solved the problems out as soon as it been informed. It is our hope that we still have another opportunity to welcome you back to de Sapphire Cliff Villa in the future in our more typical standard of excellence. My warmest regards, Ratheesh Raj
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dasha K wrote a review Feb. 2020
Prague, Czech Republic5 contributions2 helpful votes
Really cozy property with incredible ocean view, nice garden, big swimming pool. Comfortable villas. Very good breakfasts, nice staff.
After sunset it is a bit difficult to walk from the property to the main road, the road is quite dangerous and dark, few times we saw there wild dogs and monkeys. Few beaches are walking distance, but again, the road is not so comfortable for walking.
Anyway Uluwatu district is really beautiful, with the best sunsets.
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Date of stay: January 2020
Room Tip: ocean view villas
Rooms
Cleanliness
Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from RatheeshRaj_GM, General Manager at De Sapphire Cliff Villa
Responded 12 Feb. 2020
Dear Dasha K, Greetings from de Sapphire Cliff Villa by Danapati. Many thanks for your generous compliments on our resort as an awesome place to stay. Sorry for the inconvenience you felt for the road condition and the monkeys that wandering around. We believed our team member had informed you upon arrival there are monkeys habitat nearby as we are surrounded by big trees. On behalf of the entire team, we greatly look forward to welcoming you again on your upcoming return visit in the very near future! Kind regards, Ratheesh Raj General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Анастасия Л wrote a review Jan. 2020
1 contribution
In general it's a very nice hotel with villas, which are quite spacious, with a good ocean view and they felt homie. The breakfast was big with a good choice of meals.
The 3 leveled pool looked great BUT there were couple of moments with it:
- the water in the pool was too warm and it was difficult to cool down in it
- one day upon the arrival back to the hotel around 6pm we were informed that the pool was closed for cleaning until next morning. we were really frustrated as we planned to chill by the pool as it was too hot on a street (it was already too late to go to the beach). i wish we were informed in advance (at least that morning when we were leaving) so we could plan our time accordingly.
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Date of stay: January 2020
Room Tip: ocean view villas were good
Value
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Sleep Quality
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Response from RatheeshRaj_GM, General Manager at De Sapphire Cliff Villa
Responded 12 Feb. 2020
Dear Анастасия Л , Greetings from de Sapphire Cliff Villa by Danapati. Thank you for taking your valuable time to share the experiences you had while staying with us. We are pleased to learn that overall you had a wonderful experience with us recently. It was not nice to know that you were not informed earlier about the pool regular maintenance schedule and I deeply do apologize for that. Because of Uluwatu is one of the hottest area in Bali, so yes we don't have cool pool's temperature here. But we truly believe that you were enjoyed that too. We all look forward to seeing you back for another warmth hospitality of de Sapphire Cliff Villa. With regards, Ratheesh Raj General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Questions & answers about the pool

Answer from RatheeshRaj_GM
Aug. 2019 |
Hi sorry for the delays. Our pool is right beside our restaurant so it's easy if you want to order some drinks while you relax at the pool. But unfortunately, at the moment we don't any gym available yet.
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