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Riverchase Motel Questions & Answers

West Virginia

We have a reservation for this Saturday (5/14/16-5/16/16) and seeing some of these reviews have us on edge of whether to stay here or cancel. When we get there Saturday, are we able to view the room prior to check in and if dissatisfied is there still going to be a charge if we cancel the reservation?

over a year ago Answer

2 answers

Property representative
Cynthia G
Pigeon Forge
Helpful answer
0
Votes
Not as helpful

Yes for sure you can check the room first!

over a year ago
Helpful answer
0
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Not as helpful

Please let us know how your stay was! The pictures along with price looks great! I called today and the rep was extremely rude. A friend of ours called today as well and recieved the same treatment. This is making me unsure weather to book or not. We own two businesses and are firm believers in customer service.

over a year ago
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