what if cruise is canceled due to weather. will we get a refund
They have since changed their policy online it looks like they are trying to improve the customer service which is good because they can be a great outfitter that is the only area they are slacking in. According to the new policy on the website it looks like you do get a full refund.
I am sorry, I don't know the answer. We waited to book until THAT morning, as weather was uncertain when we were going to be in town.
You do not get a refund. You'll receive a rain check to reschedule. Per their website; you will be issued a rain check to paddle again with us at a future date. Hope this helps! Enjoy your paddle trip, it's an awesome experience.
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