Some reviews say that resort is in need of renovations is this taking place we Just booked for this August also some complaints about cleaning issues
The bedrooms and bathrooms have not been updated yet with the exception of new carpet in the master bedrooms. But the kitchens, living rooms, and screened porch furniture were all new last year.
They have replaced some villa furniture and have kept the exterior buildings looking good. But long curtains separating lr from veranda need replacing. Floors need cleaning. But any issue except for major repairs are addressed ASAP by staff. They were all terrific.
Get an answer from Hyatt Residence Club Key West, Beach House staff and past guests.