Hi we are stayin there for 2 nights in june midweek and will depending on the shuttle service from airport and surrounding hotel ,untill we get our car rental.
From what i have been reading shuttle service is not the best ,should I make other arrangements!!
The hotel fell down on airport shuttle both ways but were willing to pay for a cab both times so acted honorably. Just leave yourself extra travel time in case free shuttle falls through.
We stayed in January 2016 and had NO issues with the shuttle; they were on time, took us to the car rental depot, and picked us up from there as arranged. I can recommend them based on our experiences.
We did not take the shuttle from the airport because we have a friend who picked us up.
However, we did take the shuttle to the airport and it was on time at 8am and quick to the airport in only 15 minutes. Highly recommend.
Get an answer from Residence Inn Los Angeles LAX/El Segundo staff and past guests.