Is there internet in the guest rooms? Based on the reviews, it sounds like WIFI doens't work, but is there wired internet?
Yes, the high speed internet access is available in all of our guest rooms, as well as WIFI. Due to the special location of Jiuzhaigou, the WIFI signal is not stable. In-house guest can always call our Guest Service Center to install a wireless router in the room. (The router is subject to the availability.)
Since 01 Oct, 2014, all of the internet service is complimentary for all of our guests.
Get an answer from Sheraton Jiuzhaigou Resort staff and past guests.