Awful!!!!Awful!!! Very impolite, they have destroyed our days in Balcic!!!We made a reservation on Booking, they said that they have a room only for a night! Impolite, rude, awful!!! They think that we are stupid!!!
I'm so sorry to hear that.
Have you tried to speak with Booking for that problem? If you have not-try to. Booking have to erаse that place from his list to prevent other peole from that experience we have.
Get an answer from Victoria Family Hotel staff and past guests.