Can I book a deluxe room if we have two adults and one 16 month old baby who sleeps in a crib? Or I have to book family room? Also, does the hotel provide baby cribs?
Definitely you can book a deluxe room and request for a baby crib.
Normally you can with mths old baby
This question should be directed to the hotel.
Get an answer from Hotel Jen Penang by Shangri-La staff and past guests.