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La Storia Ruby Hotel Questions & Answers

Ranked #23 of 607 Hotels in Hanoi
Zaragoza, Spain

Hi. We will be in Hanoi from 25/9/16 to 1/10/16. We are 2 adults 2 children. We would like to book a family suite - but on the 28/9 we will be in Halong bay. So we need the accomodation for 25/9, 26/9, 27/9, 30/9 and 30/9 only - is this possible please?

over a year ago Answer

6 answers

Oakland, California
Helpful answer
2
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Not as helpful

Yes, it is possible. We did the same thing (a few days in Hanoi, then the cruise, and then back to Hanoi). The hotel even held onto our excess baggage while we were on the Halong Bay cruise. Obviously it will depend on the hotel's room availability but we found them extremely accommodating.

over a year ago
El Dorado Hills, California
Helpful answer
2
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Not as helpful

We had the same experience as Sammiex3. We stayed at the hotel 3 times, and each time we left we stored extra bags at the hotel.

over a year ago
Helpful answer
1
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Not as helpful

You shouldn't call the hotel. They speak very good English and are very helpful.

over a year ago
Zaragoza, Spain
Helpful answer
1
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Not as helpful

Thanks everyone for your feedback - much appreciated.

over a year ago
Helpful answer
1
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Not as helpful

If they have availability they will let you book that. They also offer to store bags for you while you are gone. Just email hotel.

over a year ago
Perth, Australia
Helpful answer
0
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Not as helpful

Yes it is possible as I did the same thing. They store your luggage for free while you are away.

1 month ago
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