Hi. We will be in Hanoi from 25/9/16 to 1/10/16. We are 2 adults 2 children. We would like to book a family suite - but on the 28/9 we will be in Halong bay. So we need the accomodation for 25/9, 26/9, 27/9, 30/9 and 30/9 only - is this possible please?
Yes, it is possible. We did the same thing (a few days in Hanoi, then the cruise, and then back to Hanoi). The hotel even held onto our excess baggage while we were on the Halong Bay cruise. Obviously it will depend on the hotel's room availability but we found them extremely accommodating.
We had the same experience as Sammiex3. We stayed at the hotel 3 times, and each time we left we stored extra bags at the hotel.
You shouldn't call the hotel. They speak very good English and are very helpful.
Thanks everyone for your feedback - much appreciated.
If they have availability they will let you book that. They also offer to store bags for you while you are gone. Just email hotel.
Get an answer from La Storia Ruby Hotel staff and past guests.