Hi, I have booked a IXL three-bedroom penthouse apartment.
What is the official check-in and check-out timing?
As I was told that the office hours at front desk would end at 5.30pm, how could I go about checking in if I were to arrive in Hobart City say at about 7pm?
Thanks for your message regarding your booking an potential after hours arrival.
Our standard office hours are 8:30am - 5:30pm daily, 7 days a week. We do have an easy process for collecting your apartment keys if you are arriving after our office closes. If you would like ton contact us by direct email or can provide a booking reference I can send these details to you. Warm regards, Alison
If you think you're going to be checking-in after 5.30pm, contact the office in advance and let them know. They will send you an email with very clear, easy to follow instructions for after-hours check-in. Your room keys will be left in a mail box at the Sullivan Cove apartments - 3 Evans St, Hobart. You will receive an SMS / text message on your phone with a code to open the mailbox. All very easy and straight forward. When you collect your keys from the mailbox, you will also be given written instructions on the address of the apartments you're staying at. There are more than one Sullivan Cove apartment properties in Hobart so, depending on what property you booked, you might not be staying at the apartment building where you pick-up your keys.
They have after hours instructions. You have to inform the hotel about the after hour check in and they will send you the instructions. They will place the keys in a mailbox for you to collect at the IxL apartment and Sms you the code on the day itself. I have tried after hours check in and find it pretty fuss free.
Get an answer from Sullivans Cove Apartments - Hunter Street staff and past guests.