you are cheap enough to book this place, you got what you paid for. complaining about a cheap place is like saying McDonalds food is low quality......... duh
Good manners cost nothing.
i always choose to stay at economical hotels, not cheap. The little things that could have been done to make the difference of "nothing special" to "really nice" we're quite simple and inexpensive. I try to give fair feedback on hotels according to my stay, sorry if it was not helpful to you. By the way who doesn't enjoy McDonald's ?
Get an answer from Banff Voyager Inn staff and past guests.