Does anyone know if this hotel is open for business since the hurricane? We have this booked but haven’t been able to contact them by phone or e-mail. We are starting to get nervous.
I’m thinking they are not open primarily because there are only two reviews on trip advisor following my stay on 17Sept which was three days prior to the hurricane. I also note no bookings being offered by the usual travel sites. You might want to arrange another place to stay. There seem to be availability at other Old San Juan hotels. Best of luck.
12/28/2017. I stopped by The Cervantes today and it is closed. If they owe you money I suggest filing a dispute with your credit card company.
Their website says they are closed.
Although the reservation system is up and running.
I had leak issues here before Irma and Maria.
If they owe you money, file a dispute with your credit card company.
Owner was disinterested when I was there 7/17 for 3 nights.
Get an answer from Cervantes staff and past guests.